“Our stay at this hotel was extremely disappointing and nowhere near the standard advertised. The first room we were given had a window that wouldn’t close, a stained blanket, and a dirty floor. After reporting this, we were moved to another floor, but the corridors smelled strongly of cigarettes. The second room had a nicer layout, but it still hadn’t been cleaned after the previous guest. A member of reception had to clean it themselves due to a shortage of housekeeping staff. The bathroom also...
“Staff was very friendly at check- in and during dinner.
Property was beautiful but the room and the bed linen smelled like smoke. Made it unpleasant to sleep.”