“Lovely stay at the hotel, the staff were very helpful and attentive. Rooms were a good size and had been fitted with AC which was very necessary. You could book out the paddle boards, kayaks and bikes for an hour for free. The hotel does get a bit busy during the day as people come for day trips but they leave at 2:30 and then it gets pretty quiet again. I think the pool and beach area could be a little better taken care of but overall it was a great stay.”
“There is a refrigerator in the room, but you will need to purchase items to have inside. You can walk on path through the woods to small stores for drinks and snacks. Boat arrives before checkin time, and after checkout time. Be prepared for that. Breakfast starts at 7:00. Staff is very friendly and helpful.”
“This hotel needs to do better. The AC in my room wasn’t working properly and the restaurant did not have at least 50% of the items of the menu. We left one day before, because we needed to fully enjoy our time of vacation. Perhaps, not only for this hotel, but for all the hotels in las Islas del Rosario, the transportation is a scary ride, way too many people in the boats.”
“I really loved this stay! The island was very nice, I loved being able to immerse myself in nature. I saw wild parrots too! The island is very walkable, and there is a little store next door with sodas and chips, which we enjoyed.
The room was very spacious and we enjoyed the outdoor hammock. The dogs were super friendly and so were the cats! The fan was enough to keep us cool, and the shower was great for if you get hot. Check-in was smooth and we were offered a place to store our luggage at...
“The place is a paradise, but keep in mind that staying there means having nowhere to eat or have a drink after 9 p.m., and the food and drinks there are excessively expensive. Additionally, the reception staff try to take advantage of guests, to the point of making unauthorized charges in order to get more money, such as unauthorized tips or non-resident taxes. The service could definitely be better considering the very high price of the place.”
“We were honored to be the first guests after Isla Azul’s reopening under new management. The hotel manager Pedro is exceptionally friendly and customer-focused. He and his team were a highlight of our stay. He coordinated awe-inspiring snorkeling and phytoplankton tours with an experienced local guide. The restaurant chef whipped up delicious local favorites, made to order, and the piña coladas were nice and cold! The hotel was still in the process of renovating during our stay, so I expect that...
“Location molto bella e ben curata. Personale gentile. Avrei apprezzato maggiore pulizia di asciugamani e lenzuola (presentavano delle macchie) e sapere che la sera l'acqua del bagno non é disponibile.”
“After booking, we repeatedly messaged the hotel for directions and only got a reply at 7:55am on check-in day, telling us the only boat left Cartagena at 8:15am. No way to make it. They then sent a contact for a 9am boat costing 90k + 30k port tax, though cheaper 70k options exist. Given boats run only until 9am and transport can cost as much as two nights’ stay, this should be clearly stated before booking – we could easily have missed the first night.
At the hotel, overnight guests have no...