Jackson Lake Tours

The hotel rooms are large and very clean and parking is good. The area around the hotel is not very nice but if you have a car LAX is a short drive away.

The property is great and the staff are friendly. The lack of coffee in the rooms and ice machines is bizarre for a hotel. The fact that the coffee shop doesn’t open until 7:00 is also perplexing. Believe it or not, many of your guests are up well before 7 and would like coffee without having to go off site.

The room was a bit small but we loved the 50s style accessories and appliances. The microwave and fridge were really quite cute. We did not enjoy the shower because we stayed during Xmas week when the temperatures were in the 40s at night. The HVAC was a wall unit so the air did not circulate into the bathroom as there were no vents in there, so showering with a half open door was quite cold and uncomfortable. We also didn't feel like the water temperature ever got hot enough to our liking. We did love the adjacent restaurant, Swingers, and ate there all 3 nights of our stay. They have a large selection of choices and the food was delicious. The fact that it opened early and closed late, were big advantages. The hotel staff was incredibly nice and very accommodating. It was located conveniently nearby our places of interest, so it perfectly fit our travel needs. It is also located less than 2 miles away from The Grove. Would definitely stay here again, but most likely during the spring or summer seasons when cold showers are not a concern.