Hotel Europa

Property class: 3

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Hotel Europa provides amenities like a rooftop terrace and a business center. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Double or Twin Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Large Twin Bed

View all photos for Standard Single Room

A hotel room with a bed, a desk with a lamp, a chair, a phone, and a window with curtains.

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Room, Terrace

A hotel room with a large window, two chairs outside, and a white tent in the background.

Superior Double or Twin Room, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Double Room Single Use

A hotel room with two beds, a purple accent wall, and a small desk with a remote control.

Standard Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Large Twin Beds
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About the neighborhood

Jaén is home to Hotel Europa. Jaen Provincial Museum and Teatro Darymelia are cultural highlights, and some of the area's attractions include Cultural Center for Arab Bathes and Ciudad de los Ninos. Visit our Jaén travel guide
Map
PLAZA DE BELEN 1, Jaén, Jaen, 23001

What's nearby

  • A large, ornate cathedral with two bell towers and intricate architectural details.
    Jaén Cathedral
    6 min walk - 0.6 km
  • Palace of the Vilches
    5 min walk - 0.5 km
  • Iglesia del Sagrario
    8 min walk - 0.7 km
  • Teatro Infanta Leonor
    13 min walk - 1.1 km
  • Santa Catalina Castle
    12 min drive - 2.6 km

Getting around

  • Jaén Station
    18 min walk

Restaurants

  • Cafetería Colón
    3 min walk
  • El Gambero del Paseo
    5 min walk
  • El Paso
    7 min walk
  • Conde Duque
    4 min walk
  • El Kiosko del Parque
    7 min walk

About this property

Hotel Europa

  • Property highlights
  • Hotel Europa provides amenities like a rooftop terrace and a business center. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Local cuisine breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
    • Multilingual staff, an elevator, and luggage storage
    • A front-desk safe, smoke-free premises, and tour/ticket assistance
  • Room features
  • All guestrooms at Hotel Europa boast perks such as air conditioning, as well as amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping and desks

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Frequently asked questions

Is Hotel Europa pet-friendly?

Yes, Hotel Europa allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 11 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 14.50 per night.

What time is check-in at Hotel Europa?

Check-in start time: 2:30 PM; Check-in end time: 7:30 PM.

What time is check-out at Hotel Europa?

Check-out is at 11:00 AM.

Where is Hotel Europa located?

Situated in Jaén, this hotel is within a 5-minute walk of Puerta del Angel and Palace of the Vilches. Church of San Ildefonso and Provincial Palace are also within 10 minutes. Jaén Station is 18 minutes by foot and Jaen (JEA-Jaen Train Station) is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Europa Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 50 out of 174 reviews
Rating 8 - Good. 84 out of 174 reviews
Rating 6 - Okay. 28 out of 174 reviews
Rating 4 - Poor. 8 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and exceptionally clean
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lovely hotel and a good location Friendly staff and the areas and room were clean and it was very quiet The room was nice with aircon, the bathroom was spacious and had a lovely overhead shower but with only opaque glass separating it from the room, it may not be the choice with overly private couples….it wasn’t a problem for us but just wanted to put it out there The parking is offsite about a 10 minute walk away which is a public under cover car park but they have a deal that you only pay their rates not the car park rates We did have an issue in that the ticket they gave didn’t work so we ended up having to pay full price to get out of the car park but the hotel refunded us without any problem
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

normal, not special!
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
This was by far one of the worst hotels I’ve ever stayed in. The staff asked for credit card numbed over WhatsApp before I even arrived. Nobody told me there wouldn’t be hot water until I found out myself and asking, the room was disgusting, smelled of smoke, trash and standing water in the shower from the previous guest. Somehow the room was blistering hot despite it being December and the AC didn’t work.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness

Questionable security

Europa is a mid-range hotel in the newer section of the city. The accommodations are basic, but ok. The breakfast is basic, but ok. Prior to the arrival, the hotel repeatedly sent us messages regarding its restictive check-in times and payment policy. On several occasions we tried to call them with payment, but the phone wasn't answered. The main issue we have with this property is regarding security. We were given one electronic cardkey, which had both the hotel name and the room number on it. That's a huge risk, if the key gets lost. A light outside the room door illuminates red or green, depending on whether the electronic cardkey is in the slot inside the room. That clearly shows if the guests are in or out. So, if you dropped the key on the street, there's now a clear security risk. The safe inside the room was apparently attached to a thin backing on the back wall of the wardrobe. "Apparently", because in our room it was thorn out of the wall, revealing a big hole in the backing of the wardrobe -- and being completely loose. Not terribly effective for a small safe.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación perfecta para nuestros planes (10' andando desde el aparcamiento gratuito donde habíamos aparcado el coche, y después para andar por el centro). Check-in (y check-out también realmente) lento, porque la misma persona tiene que ocuparse del check-in, de ir abriendo el parking del hotel y de responder a la gente que reserva por teléfono; el sistema además parece complicado. Al haber reservado por hoteles.com, donde ya figuran nuestros datos, ¿por qué dar todo otra vez? Habitación y cuarto de baño grande y tranquilo. Eso sí, no hay ningún perchero en el cuarto de baño fuera de la ducha...¿dónde tiene uno que dejar la ropa?
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Personnel tres accueillant meme la nuit. Tres gentil. Quelques problemes dans la chambre
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación tranquila, silenciosa. Personal muy amable y eficaz.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acomodação adequada, camas boas, café da manhã muito bom e funcionários atenciosos
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel por dentro y el personal muy bien, no me ha gustado el acceso para ir en coche y poco sitio para aparcar. Ubicación, para mi, no muy buena.
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy sucio, no recomiendo en absoluto ir a este hotel a nadie
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Centralt, flot udsigt fra tagterrasse, stille

God lokal beliggenhed, dejlig tagterrasse med flot udsigt og stille. Det ville have været skønt med et lille køleskab og der mangler koldt vand i badeværelset til sommerens varme
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kort men fantastisk. Gode værelser og terrasse.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

No te dejes engañar por las fotos. No vale la pen

Estancia con mucho que desear. Habitación en planta 5 con ruidos de ambiente constantes a lo largo de la noche. Cama poco comoda. Desayuno mediocre para los 8 euros que te cobran por el. Basicamente una tostada con café y alguna fruta residual. Te cobran por adelantado, pero además exigen dejar un numero de tarjeta en garantía por si rompes algo. Ofrecen acuerdo con parking externo, pero en la propia sala de recepción informan por escrito que no tienen claro el funcionamiento y que depende del usuario por completo. Solo algo bueno que decir, el precio no esta mal, pero a mi de nada me sirvio porque no pude dormir bien.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Un hotel normal con muy buena ubicación.

Lo positivo es la ubicación del hotel, con respecto a la habitación estuvimos en una habitación con terraza. El tamaño es amplio y la terraza tambien es grande. Las camas son cómodas. La habitación es tranquila y sin ruido. Lo negativo. El ascensor de acceso a la habitación estaba averiado. El buffet de desayuno es muy escaso. No merece la pena el desyuno por el precio que tiene. La ducha no funcionaba bien y la cisterna goteaba agua.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
La ubicación es excelente
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto bom.banheiro bom. Um dos atendentes super simpático...o outro meio grosseiro... Uma pena!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passagem por Jaén.

Fiquei somente um dia mas estava muito bom. O ambiente é muito aconchegante e proporciona bem estar. O apartamento tem um tamanho ótimo e bem distribuido.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service
Normal.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El alojamiento no esta mal, el personal bien pero hay una persona que se incomoda sobre cualquier duda, resuelve mal las peticiones que se hicieron al solicitar el alojamiento.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable estancia

Habitación acogedora, muy completa. Y el servicio en el hotel, excepcional, muy bien detalle el desayuno.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para repetir
Stayed 1 night in Nov 2023