2/10 - 너무 별로예요
Manojkumar P 님, Peachtree city
아이를 동반한 가족 여행
2025년 6월 27일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beware. Don't get fooled by online picture of room. We booked 3 rooms for three nights and the rooms that we received were absolutely nowhere near close. Additionally, one of the room was in condition that can not even called hotel room.
It was like old abandoned room in very poor condition. Bathroom cabinet in old, broken condition. All three rooms had issue with hot water heater. One room had broken handle of shower which couldn’t be fixed.
Very poor paint condition through the wall nd doors.
I expressed my disappointment to staff, who asked me to reach out to where-ever(Expedia), I booked hotel. I requested, at least if I can have one of the worst room get changed. Staff said they have only 4 family rooms (3-4 people), out of that 3 are assigned to me and fourth one has AC not working. So he can’t do anything.
This leaves me no choice but to vacate the room after our stay of 1st night. We vacated room before their checkout time policy after first night. I agreed to pay for one night that we stayed and requested the refund for remaining two nights that hotel denied.
After checking with my booking company, I found the hotel misrepresented fact as well.
Manojkumar P
2025년 6월에 3박 숙박함