Find Resorts & Hotels with Spas in Jamestown, NY

"At check in, the front desk person thought it would by okay to carry on a conversation with another person while checking me in. That doubled the time to complete the check in. Off to an annoying start. Presently this location is undergoing renovation. So that impacts the "look" and useability of the lobby and the Bistro area. And there were confusing/contradicting signs on when the Bistro opened and closed. The room itself was too dark - just a lot of very low-watt lightbulbs. The toilet had a problem and the first attempt to fix it failed. Had to call the front desk again. The second attempt, later in the evening, got the job done, thankfully, but flooded the bathroom in the process. The maintenance guy on the second visit had to rework the anti-syphon tubing. He was most gracious, knew what had to be done, and stuck to it. So kudos to him."

"Was clean and ppl was nice."

"Great location for our trip from North Carolina to visit Niagara Falls. If you love hearing interstate traffic all night, this is the place for you. Also annoying were the other guests letting their doors slam shut (not the hotel's fault), the people above us walking heavily on their heels (also not the hotel's fault), the man snoring loudly in the adjacent room and listening to the TV from another room due to poor soundproofing in this hotel. Took a long time to check in due to waiting on the couple ahead of us having problems of some kind checking in and only one worker at the desk who seemed to be doing his best to resolve the problem. I was really needing a good night's sleep after driving 10 1/2 hours to get there, but 1-2 hours left me exhausted for our next day (today) at Niagara Falls. Due to that, we were only able to spend 3 1/2 hours and had to leave to find rest the next night (tonight) at the Holiday Inn Express on Grand Island. We must head west tomorrow to be at a graduation in Hillsdale, MI, so thanks for unintentionally limiting our one and only chance to spend the entire day at Niagara Falls."

"Not a good stay. Asked for a roll in shower due to stability issues. Given a tub. When I went to try and get in the tub it was so slick I couldn't keep my feet from sliding the whole time. TV didn't work. Called down to front desk to let them know wires were hanging from it unconnected. She had me keep trying the remote and then offered for me to come get a new remote. The remote WAS NOT the issue!! Firm is an understatement for that bed. I couldn't even sleep. So hard I hurt in the morning. Found several long blonde hairs. Not mine since mine is curly short and dark. I do tend to shed a lot and normally do a basic cleaning before I leave a room because of that. Not this time. I didn't even get a decent room to start off with. Maybe if I leave it messy they will actually clean it? Oh and several chunks of the wall are missing and the floor tilts toward the bathroom. Due to my stability issues I'm quite sensitive to these things. This felt like walking in a carnival fun house or a pier and beam house in south Texas. IYKYK"