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마밀라 호텔 여행 후기

5 out of 5
마밀라 호텔
11 King Solomon St., Jerusalem

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 685개 이용 후기 중 432개" "
평점 8 - 좋아요. 685개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 685개 이용 후기 중 55개" "
평점 4 - 별로예요. 685개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 685개 이용 후기 중 9개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Mee young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함
답변 제공: Mamilla Hotel 님, 2017년 10월 4일
Dear guest, Thank you for your feedback. We look forward to welcoming you back to Mamilla hotel, Jerusalem.

10/10 - 훌륭해요

Cary 님, West Hartford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel service was top-notch Room was very good, an upgrade, although it could have used a desk, and Old city view wasn't great. Staff was beyond accommodating. Breakfast buffet was really good.
2024년 3월에 9박 숙박함
답변 제공: Mamilla Hotel Management 님, 2024년 4월 7일
Dear Cary,Thank you for your high feedback. and kind words.We will share your amazing words with our staff.We hope to see again in the Mamilla Hotel in the near future.Regards from Jerusalem,

8/10 - 좋아요

Yvette 님, Brampton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place ashame not all areas are wheelchair accessible
2024년 3월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2024년 4월 7일
Dear Yvette,Thank you for your high rating.We would appreciate if you could contact us via the home website so we could hear more about your stay.Regards from Jerusalem,

10/10 - 훌륭해요

Eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 13박 숙박함
답변 제공: Mamilla Hotel Management 님, 2024년 1월 31일
Dear Eduardo,Thank you for your 10\0 rating.We hope to see you again at the Mamilla Hotel soon.Regards from Jerusalem,

10/10 - 훌륭해요

Justin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel ever!
2023년 9월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 10월 22일
Dear Justin,Thank you for your perfect rating.We hope to have the opportunity of hosting you again in the near future.regards from Jerusalem

10/10 - 훌륭해요

Eric

2023년 10월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 10월 9일
Dear Eric,Thank you for your perfect rating.We hope to have the opportunity of hosting you at the Mamilla Hotel soon.Regards from Jerusalem,

10/10 - 훌륭해요

Stellinha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel, fancy, perfect location, clean and very good staff. The only objection is the small size of our room. Next time I’d ask for an upgrade to have more space.
2023년 9월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 10월 5일
Dear Stellinha,Thank you for your perfect rating.Thank you for all of you kind words.It will be our absolute pleasure to host you at the Mamilla Hotel back soon.Regards from Jerusalem,

4/10 - 별로예요

oded

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not coming back
The hotel is way over priced Rooms are small and swimming pool is tiny
2023년 9월에 1박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 9월 29일
Dear Oded,Please accept our apologize for not exceeding your expectations at this stay.We hope to have the opportunity to see again at the Mamilla Hotel and hopefully win your full satisfaction.Regards from Jerusalem,

10/10 - 훌륭해요

Stan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 9월 20일
Dear Stan,Thank you for your perfect rating.We hope to see again soon.Regards from Jerusalem,

4/10 - 별로예요

Juan Francisco

가족 여행
Hotel location is amazing but rooms feel a bit shed. We were offered an upgrade (not free) and were told that we will get rooms with views of the old city. We paid 700usd extra each for the upgrade got bigger rooms with NO view of the old city. We tried to order some rooms service around 11pm we were asked to wait and when we called again they said it was too late for ordering.
2023년 9월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 9월 21일
Dear Valued Guest, Thank you for your feedback and for your compliments.We apologize for not exceeding your expectation is regards to view from your room.Thank you,

10/10 - 훌륭해요

Andrija

2023년 8월에 7박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 9월 29일
Dear Andrija,Thank you for your prefect rating!We hope to see again at the Mamilla Hotel soon.Regards from Jerusalem

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 9월 3일
Dear Daniel,Thank you for your perfect rating.Regards from Jerusalem,

10/10 - 훌륭해요

Rosana

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Vale a estadia
Excelente hotel, atendimento muito bom. Super limpo.A localização não poderia ser melhor, ao lado do portão de entrada para a cidade velha e com um shopping embaixo.
2023년 8월에 6박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 8월 28일
Dear Rosana,Thank you for your perfect rating.We hope to see you again soon.Regards from Jerusalem,

10/10 - 훌륭해요

Jacob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Beautiful hotel. Hotel staff excellent.
2023년 8월에 6박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 8월 28일
Dear Jacob,Thank you for your 5 star rating.It will be our pleasure to host you at the Mamilla Hotel again soon.Best regards from Jerusalem,

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in a great location!
2023년 8월에 1박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 8월 27일
Dear Adam,Thank you for your perfect rating and kind words.We hope to see again at the Mamilla Hotel in the near future.Regards from Jerusalem

10/10 - 훌륭해요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 9월 12일
Dear Bernard,Thank you for your perfect rating.We hope to see you at the Mamilla Hotel in the near future.Regards from Jerusalem,

10/10 - 훌륭해요

David

가족 여행
좋아요: 편의 시설/서비스
Best location, clean, great breakfast
2023년 8월에 4박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 8월 24일
Dear David,Thank you for your perfect rating and great compliments.We hope to have the opportunity of hosting you at the Mamilla hotel in the near future.Thank you,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 9월 12일
Dear David,Thank you for your 5\5 rating.We hope to see you at the Mamilla Hotel in the near future as our guest again.Regards from Jerusalem,

10/10 - 훌륭해요

Arnaud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnifique hôtel aux portes de la vieille ville
L’hotel est idéalement situé aux porte de la vieille ville, nous avons pu tout faire à pied. Beaucoup de charme et de raffinement. Le petit déjeuner est excellent. La chambre est très bonne, bien décorée et bien equipée. Le personnel est sympathique et le stationnement pas cher et très pratique. Nous sommes ravis de notre séjour de 3 nuits dans cet hôtel
2023년 7월에 3박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 8월 5일
Dear Arnaud,Thank you for your perfect rating and nice words.We will share your amazing review with our staff.We hope to see you again soon.Best regards from Jerusalem,

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfect place to stay in Jerusalem
The hotel facilities and room was exceptional and the staff's efforts to help us in any way made our stay that much more enjoyable. We will definitely be coming back to the Mamilla Hotel.
2023년 7월에 4박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 8월 1일
Dear Paul,Thank you for you perfect rating and feedback.It will be our pleasure of hosting you in the future to come.Best regards from Jerusalem

10/10 - 훌륭해요

Diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing hotel
2023년 7월에 6박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 11월 8일
Dear Diego,Thank you for your perfect rating!We hope to have the pleasure of hosting you in the near future.Best regards from Jerusalem,

6/10 - 괜찮아요

Sheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While the hotel is conveniently located and has stylish lobby and common areas, they really didn’t think through the comfort of the room. The bathroom has the glass that frosts over when you press a button however the cracks still expose the person in bathroom. There’s hardly any space to keep your toiletries and bedside tables are very small with electrical connections in back of table near floor. Finally, bed was very firm and not comfortable and we asked on second night for a puffy comforter to put down on bed but they didn’t give us a full comforter as a blanket. There’s also no electrical plugs in the bathroom itself. Who designed this place? You’d be much better staying at the David Citadel across the street that has a nice outdoor pool. No outdoor pool at Mamilla. The front desk also did not care we are Expedia Silver and offered no upgrade or complimentary drink. Hands down all the way guys!
2023년 7월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 7월 18일
Dear Sheri,Thank you for taking of your time to share your feedback with us.Guest feedback is always vital for us, both in accepting praise, and in addressing concerns.One way or the other, reviews always help us improve, and we thank you for your candor.Please know, Dear Guest, that all your comments were shared with our Senior Management, and the relevant personnel from the respective departments, who will be sure be more vigilant with regards to our more fully maintaining and better reflecting our customarily known and commended uncompromisingly high standards.Your Candor is much appreciated.Sincerely,The Mamilla Hotel Management.

6/10 - 괜찮아요

Marek

2023년 7월에 3박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 8월 1일
Dear Marek,Thank you for your feedback.Best regards from Jerusalem,

10/10 - 훌륭해요

Sue-Ellen

가족 여행
Concierge was so helpful and responsive!
2023년 7월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 7월 4일
Dear Sue-Ellen,Thank you for your prefect rating and for your amazing comment regarding our staff.

10/10 - 훌륭해요

Liron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 7월 4일
Dear Liron,Thank you for you perfect rating!

2/10 - 너무 별로예요

Arnoldo Cantu

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not book here, you will regret it. Stole over $2k from my account.
답변 제공: Mamilla Hotel Management 님, 2023년 7월 18일
Dear Arnoldo,After checking our records, we have learned you have not stayed at our Hotel.To all inquires regarding cancellation policy, please contact the third party you have booked with.

8/10 - 좋아요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location. Lovely property.Very good breakfast. Very helpful front desk. Room was a little worn. Needed a good cleaning. Bathroom was tiny.
2023년 6월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 6월 16일
Dear Sheila,Thank you for your high rating and great feedback.We hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 6월 7일
Dear Susan,Thank you for staying with us and thank you for your perfect rating!It will be our pleasure of hosting you again soon.Best regards from Jerusalem,

8/10 - 좋아요

Thomas

2023년 5월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 6월 7일
Dear Thomas,Thank you for staying with us and thank you for your high rating.we hope to have the opportunity of hosting your again.Best regards from Jerusalem,

10/10 - 훌륭해요

Gary

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Mamilla is an outstanding hotel in an excellent location. It is within walking distance to the Jaffa Gate and the high end shopping Mamilla Mall. It has a nice rooftop restaurant and attentive staff. We would definitely stay there again when returning to Jerusalem.
2023년 5월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 5월 21일
Dear Gary,Thank you for your kind words and perfect rating.We would be happy to host you at the Mamilla Hotel back soon.Best regards from Jerusalem,

8/10 - 좋아요

Silvina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
muy lindo el hotel el dasayuno y la habitacion pero la verdad que por el precio ,me esperaba mas ,
2023년 5월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 5월 21일
Dear Silvina,Thank you for choosing to stay at the Mamilla Hotel in your Jerusalem stay.Thank you for your high rating.We hope to have the opportunity of hosting you again soon.Best regards from Jerusalem,

8/10 - 좋아요

Suzanne

2023년 5월에 1박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 6월 16일
Dear Sheila,Thank you for your high rating.We hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel in good location. A large and varied mall that one can walk to Jaffa gate and old city make sure you go at night at least once,a must,very safe.We stayed at Mamilla 5 days,with beauty breakfast. Had dinner rr on roof.make reservation,with hotel,food ,view excellent. Lots traffic noise on main street,. I would go again,bring lots of schikels and credit card. Shalom🌄
2023년 5월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 5월 21일
Dear Joseph,Thank you for choosing to stay at the Mamilla Hotel in your Jerusalem stay.We are glad to read your excellent feedback. We hope to have the opportunity of hosting you again soon.Best regards from Jerusalem,

10/10 - 훌륭해요

madlena

2023년 4월에 1박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 6월 7일
Dear Madlena,Thank you for staying with us and thank you for your 5 star rating.we hope to have the honor of hosting your again.Best regards from Jerusalem,

4/10 - 별로예요

Lili

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at the Mamilla many times. The service was better than ever, the staff particularly attentive and friendly, the daily room cleaning was nothing short of amazing, and the food was plentiful and delicious. My only quibble is there just never seems to be that potential room upgrade I usually do get as a VIP member with most other Expedia properties.
2023년 4월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 4월 11일
Dear Mark,Thank you for your amazing comment and perfect rating.All of your kind words will be forwarded to our staff.Om your next stay, we would do our most to provide you with an upgrade.Best regards from Jerusalem

8/10 - 좋아요

Danny

2023년 3월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 4월 16일
Dear Danny,Thank you for staying at the Mamilla Hotel and for your high rating.All the best from Jerusalem,

10/10 - 훌륭해요

Liane

2023년 2월에 3박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 3월 28일
Dear Liane,Thank you for staying at the Mamilla Hotel and thank you for your 5 star rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the near future.Regards from Jerusalem

6/10 - 괜찮아요

Nuno

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Not as good as I would like to be
2023년 2월에 4박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 3월 2일
Dear Guest,Thank you for taking the time to share your feedback.Please feel free to contact us via the home website.Best regards from Jerusalem

6/10 - 괜찮아요

Dana

연인과의 여행
좋아요: 청결 상태
Great location. If you spring for the Mamilla Suite, you’ll be very comfortable. Front desk and concierge staff is just ok. Breakfast was disappointing, both the food and service. The pool was disappointing too.
2023년 2월에 5박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 27일
Dear Dana,Thank you for your rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future - and for your next stay, to exceed all of your expectations.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 27일
Dear Mark,Thank you for your perfect rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future.

8/10 - 좋아요

Renee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was terrific. Very close to important sites. Able to walk everywhere.
2023년 2월에 2박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 27일
Dear Renee,Thank you for your high rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future.

10/10 - 훌륭해요

Annette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a wonderful hotel and we would definitely return. The VIP upgrade was offered but not free of charge. The incremental cost was more than I had already paid for our room. That was really disappointing but otherwise we were very happy there
2023년 2월에 3박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 27일
Dear Annette,Thank you for your 5 star feedback.We have various room types & categories all with different rates - upgrades with additional charge of room categories are offered upon check in.We hope to have the opportunity of hosting you again at the Mamilla Hotel.Best regards from Jerusalem,

6/10 - 괜찮아요

David

2023년 2월에 1박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 11월 8일
Dear David,Thank you for your rating.We hope to have the pleasure of hosting you again, and to exceed all of your expectations. Best regards from Jerusalem,

6/10 - 괜찮아요

EDUARDO

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 2월에 4박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 16일
Dear Eduardo,Thank you for your rating.We hope to have the opportunity to host you at the Mamilla Hotel in the future and for the next stay, to exceed all of your expectations.Regards from Jerusalem

10/10 - 훌륭해요

Coralie

2023년 2월에 1박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 16일
Dear Coralie,Thank you for your perfect rating.We hope to have the opportunity to host you at the Mamilla Hotel in the near future,

8/10 - 좋아요

Felipe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 10일
Dear Felipe,Thank you for your high rating.we hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem,

10/10 - 훌륭해요

nigel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really impressed overall. Rachel V at reception so professional and helpful. Moved me to a room with a desk so I could work. Amazing breakfast, will definitely stay again.
답변 제공: Mamilla Hotel Management 님, 2023년 2월 8일
Dear Nigel,Thank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. Your kind words about Rachel, our guest relation manager are very much appreciated We hope to have the opportunity to host you again soon.

10/10 - 훌륭해요

cibele

2023년 1월에 4박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 8일
CibeleThank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. We are always happy to read excellent feedback, We hope to have the opportunity to host you again soon.

6/10 - 괜찮아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Stephane a l acceuil tres bon et gentil, il assure! Bravo a lui! Nous reviendrons grace a son accueil!
2023년 1월에 3박 숙박함
답변 제공: Mamilla Hotel Management 님, 2023년 2월 8일
Dear David,Thank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. We hope to have the opportunity to host you again soon.