젠더, 항저우의 가족 여행 호텔

“THE HOTEL WAS GREAT. ALL STAFFS ARE KIND, THE FOOD AT RESTAURANTS IS DELICIOUS. ESPECILLY I LIKE LIVE MUSIC AT THE MAIN RESTAURANT AT NIGHT. IT IS A GOOD PLACE TO GO AND RELAX IN SUMMER, BUT IT IS OKAY IN WINTER, TOO. HOWEVER IT IS NOT LOCATED IN FRONT OF THE MAIN LAKE. IF YOU HAVE A CAR, IT IS NOT FAR FROM THE MAIN LAKE.”

“Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then...