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"Breakfast is served in another Building which is 5 mins walking Distance. Not informed while booking."

"It's a luxury hotel in a quiet area with a lot of hidden shops and restaurants nearby to choose from. "

"Nicely located on top of a big shopping mall with lots of food choices. Subway and bus stations are in front of the door. Nice view on 48th floor with a good kids play area."

"The employee are so nice "

"We had an exceptional stay at this accommodation. The room was very spacious and comfortable, and it was spotlessly clean. A special call out for the friendly cleaning lady who did a great job and left us plenty of water :-) Everything was very new. Location was perfect for our trip to be near the Expo Centre. There is a metro line just outside the hotel"

"Incredibly clean and highly supportive and considerate staff. Great location as well next to malls and not far from main attractions. "

"Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location."