Room had a damp/mold odor that caused me not to feel well/get a headache. Requested to switch rooms but was told they were completely booked. They gave me a bottle of Febreeze to mask the odor and said Housekeeping would come and clean, but they never did. I bought a plug in wall air freshener and cleaned the garbage disposal with Dawn dish soap because there was no cleaning products provided. The filthy garbage disposal was the source of the odor. Will not return to this property. Pictures of garbage disposal attached, including the paper towels used to clean it out. It was gross - the stopper and inside the actual garbage disposal.
Very clean, spacious. They're housekeeping staff must be awesome. Front desk could've been better. They sold me a drink that was expired by 5 months. But the hotel itself was awesome
Very understaffed. Asked for room cleaning and they never came, then asked if we could at least get clean towels and toilet paper and they said we had to come get ourselves because no one else was working.
Not a bad hotel but if youโre bringing a pet know you will pay an extra $150. We booked online and it did not state the fee for a pet but it was a pet friendly hotel. We have a 7lb dog and our total for the night was $310. Definitely way more than we were expecting. If I would have known in advance I would have looked into somewhere else.
WiFi login needs to be addressed. Had to go to the front desk to get access. Hotel is definitely ready for a remodel. It's starting to look run down. Also junked cars in the parking lot is not a good look.
The stay was fine other than continuous billing issues I thought were resolved. Its been 3 weeks and my card is once again being charged AGAIN. I paid already stop charging my card!
Lisa
2025๋ 1์์ 1๋ฐ ์๋ฐํจ
8/10 - ์ข์์
Emily
๊ฐ์กฑ ์ฌํ
2025๋ 1์ 1์ผ
์ข์์: ๊ฐ์ค์ ํธ์ํจ
Disappointing
The room was bigger than expected which was nice. The Tv wasnโt working when we first got there but the maintenance guy fixed it right away. The pool might as well not even have been in use because it was literally so cold my kids lips turned purple within 5 minutes and when I asked them if they could turn the heat up they said the heat temp was as high as they could legally have it which thereโs no was thatโs true. This was pretty annoying because we specifically chose this hotel for the pool and breakfast accommodations which were both the worst parts of the hotel. I assumed it would be much better because in 2023 we had a house fire and had to stay at this same establishment for 4 months and it was so much better then.
The bathroom and kitchen are really needs to be cleaned.. not just brushed over like itโs clearly done. Plus there was dog hair all over everything.