Grand Imperial Hotel

Property class: 3.5

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You can look forward to a free breakfast buffet, a terrace, and shopping on site at Grand Imperial Hotel. The on-site restaurant, Didi's Dining Room, features international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double or Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

Executive Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite, City View (Imperial)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Family Suite, 2 Bedrooms, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located in Central Kampala neighborhood, Grand Imperial Hotel is connected to a shopping center. Independence Monument and Kasubi Tombs are local landmarks, and the area's natural beauty can be seen at Kabaka's Lake and Lake Victoria. Destreet Art Gallery and Wonder World Amusement Park are also worth visiting. Visit our Kampala travel guide
Map
Plot 6/6A Nile Avenue, Kampala

What's nearby

  • Embassy of Sudan
    13 min walk - 1.2 km
  • The Parliament of the Republic of Uganda
    13 min walk - 1.2 km
  • Embassy of Sweden
    13 min walk - 1.2 km
  • Uganda Golf Course
    20 min walk - 1.7 km
  • Makerere University
    2 min drive - 2.6 km

Getting around

  • Entebbe Intl. Airport (EBB)
    68 min drive

Restaurants

  • Cafe Mocca
    4 min walk
  • Park Square in the Sheraton
    5 min walk
  • Seven Seas Restaurant
    5 min walk
  • Slow Boat Resturant
    6 min walk
  • Java House, Nile Avenue
    1 min walk

About this property

Grand Imperial Hotel

  • Hotel located in Central Kampala
  • Consider a stay at Grand Imperial Hotel and take advantage of a free breakfast buffet, a terrace, and shopping on site. The on-site restaurant, Didi's Dining Room, features international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon.
  • You'll also find perks like:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a banquet hall
    • Meeting rooms, tour/ticket assistance, and a front-desk safe
  • Room features
  • All 103 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with satellite channels
    • Daily housekeeping, desks, and phones

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Frequently asked questions

Is Grand Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Imperial Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Imperial Hotel?

Check-out is at 10 AM.

Does Grand Imperial Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45 per person applies.

Where is Grand Imperial Hotel located?

Located in Central Kampala, this hotel is within a 5-minute walk of Independence Monument and Embassy of Belgium. The Parliament of the Republic of Uganda and Embassy of France are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Imperial Hotel Reviews

7.0

Good

7.2

Cleanliness

8.8

Location

8.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 5 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is great to walk around downtown Kampala. A little dated but the staff are always great and very helpful and friendly!
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Property is big but not renovated. Rooms have old A.C., old tubs, old beds, old mattress.
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room lock was broken, towels are stained and torn, only hot water worked on the bathroom sink. If you’re visiting from outside Uganda, I’d only recommend it for convenience at a low price. Otherwise there are better options. The service is good. I made my complaints to the receptionist and they fixed what they could.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Antique in the centre.

Hotel is big but old style, best is location. Rooms and surroundings from other times for those that like antique.
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities

A rat in the restaurant

Average hotel. Typically Africa. Medium clean. Half of everything out of order. Old hotel. Noisy. In town. Much pollution.
Stayed 12 nights in Jul 2018
Verified review

8/10 Good

Liked: Staff & service

Stay at Grand Imperial, Kampala

It was alright. The hygiene of the bath room was ok and the replacement of soap etc could be better
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly staff who tried to correct faults I made

Booked this hotel for its gym facility. When I asked for the gym they just said not available! When I told them I booked the hotel as it advertised a gym they just said sorry and shrugged their shoulders.
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

good hotel
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Friendly Staff and Wonderful Location

The staff were attentive and friendly for my short stay. The location was perfect in downtown Kampala. The breakfast was good and standard and the rooms large and comfortable. I didn't notice much noise from outside and the bathroom water was hot and the water pressure was great.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Grand Imperial Hotel in Kampala are both professional, kind, and helpful, whether work for housekeeping, in the dining room, reception, or management. I was able to get some R & R after roughing it in the interior, at a very reasonable price, with good food, a comfortable room, space to read and write, and special touches when I asked, like a water kettle for instant coffee in the room.
Stayed 2 nights in Jun 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

The hotel is situated centrally in Kampala

Staff are dedicated, prompt in their response and friendly in spite of the difficult working conditions. They make one feel welcome. The menu, especially breakfast needs refreshing and the chef should be more creative. During my 10-day stay we were repeatedly served beans, shallow or deep-fried dry chicken, porridge, potatoes and what would pass for an omelette/scrambled egg. Twice or thrice we were severed "katogo" = boiled matooke with tomatoes/peanut sauce. The toaster broke down on a number of occasions. In my opinion management should do some homework in order to bring the hotel´s menu to an acceptable international standard. Because of its position and being housed in an old building from the 1920s (?) the hotel should benefit from a total renovation with better sound isolation/proofing as well as making it accessible and friendly for the functionally disabled customers. I had to change rooms due to a leakage through the electric wiring system in the bathroom and I was informed that something similar had occurred in another room two days earlier. Hence the urgent need for renovation. Warm water trickles through the taps and it takes ages to have a decent "shower". Make sure you take or buy your own electric adapter as they are scarce although a front desk manager secured one for me on request and she was kind enough to provide me with a miniature mini-bar. Wi-fi is extremely slow and unsecured! Parking space is limited. AC is perfect and a welcome relief.
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Stayed 8 nights in Sep 2023
Verified review

8/10 Good

Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort