Kapalua Golf Resort Bay Course Tours

Well to start, I didn’t get the 17th floor room I paid for and was “guaranteed” the day prior to check-in since it was not made ready for check-in time. I didn’t not arrive early or try to check-in early, it was after the check-in time. It was more convenient for them to put me in a 9th floor room, which is whatever, but I was a little annoyed to pay for and be guaranteed a top floor room and not get it. I was given my room key with “3” written at departure time, so I assumed I got late check-out to match my shuttle pick-up time. Property is definitely outdated. Room doors don’t have additional pad locks and being a woman traveling alone, it was a little unnerving. Kept a chair in front of the door for extra “security.” Free breakfast is fruit, toast, oatmeal, and coffee/juice, but at least it’s free. The morning of check-out, I was told the best they could do for free was a noon check-out. That didn’t explain why they wrote a “3” on my key card envelope. A little annoyed that, again, my plans had to be altered for their convenience. All in all, you get what you pay for. Not a bad stay for the price in Waikiki, but I just wish some things were honored as they were promised since I did still pay quite a bit for this vacation.

I could not use the gym. Gymm use was not included in this package.