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MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES

4.0 star property
Mountain views surround this peaceful retreat where guests can unwind while attentive staff handles every detail for a truly relaxing experience

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Mountain Hotel Luis offers a perfect relaxation spot near both Kitzsteinhorn and AreitXpress Cable Cars. Travelers can enjoy a massage at the spa, sip drinks at the poolside bar with garden views, savor meals at Luis' Gardens Restaurant, and stay connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for MOUNTAIN SUITE | LARGE

A modern living room with a wooden ceiling, a large TV, a dining table, and a sofa.

MOUNTAIN SUITE | LARGE

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for DELUXE-DOUBLE ROOM

A modern hotel room with a wooden wall panel, a large bed with white bedding, a mounted TV, and a window with curtains.

DELUXE-DOUBLE ROOM

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for MOUNTAIN SUITE | MEDIUM

A wooden interior with a sofa, armchair, and a flat-screen TV.

MOUNTAIN SUITE | MEDIUM

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi
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About the neighborhood

Located in Kaprun, MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES is next to a golf course and in the mountains. AreitXpress Cable Car and Kaprun Alpine Reservoirs are notable landmarks, and the area's natural beauty can be seen at Lake Zell and Kitzsteinhorn Mountain. Don't miss out on a visit to Zell am See Leisure Centre. Enjoy the area's slopes with downhill skiing and ski runs, and don't miss out on the ice skating and sledding. Visit our Kaprun travel guide
Map
Nikolaus-Gassner-Straße 19, Kaprun, 5710

What's nearby

  • A snowy mountain landscape with a ski lift and skiers.
    Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort
    1 min walk - 0.0 km
  • A snow-covered mountain landscape with a red and blue vehicle on a snowy road.
    Kitzsteinhorn Alpine Center
    2 min walk - 0.2 km
  • Panoramabahn Schaufelberg
    13 min walk - 1.1 km
  • Kaprun Castle
    2 min drive - 1.5 km
  • Sigmund-Thun Gorge
    3 min drive - 3.2 km

Getting around

  • Zell am See Station
    11 min drive

Restaurants

  • Maisi Alm
    10 min walk
  • Baumbar
    11 min walk
  • Die Schneiderei
    8 min walk
  • Chilla’s Bar & Kitchen
    7 min walk
  • Kennidi
    6 min walk

About this property

MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES

  • Upscale hotel near Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort
  • Located close to AreitXpress Cable Car and Kitzsteinhorn Cable Car, MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES provides an adjacent golf course, a terrace, and shopping on site. Treat yourself to a sports massage at ALPEN.VEDA.SPA @ ALPENHUAS KAPRUN, the onsite spa. Be sure to enjoy a meal at LUIS GARDENS Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Bicycle parking, outdoor furniture, and multilingual staff
    • Tour/ticket assistance, smoke-free premises, and luggage storage
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Heated floors, hair dryers, and shampoo
    • LED TVs with cable channels
    • Recycling, heating, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered self parking on site (EUR 5 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LUIS GARDENS Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle storage
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • No elevator

More

  • 3 floors
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Espresso maker
  • Room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 16 to April 3:
  • Bar/Lounge
  • Dining venue(s)
  • Laundry facilities
  • Parking area
  • Sauna
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Covered self parking fee: EUR 5 per night
  • Crib (infant bed) fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from April 16 to April 3.

Is MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 5 per night.

What time is check-in at MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES?

Check-out is at 11:00 AM.

Where is MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES located?

Situated in the mountains, this spa hotel is steps from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort, and within 6 mi (10 km) of Kitzsteinhorn Cable Car and AreitXpress Cable Car. Kaprun Alpine Reservoirs and Lake Zell are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MOUNTAIN LUIS - HOTEL | SUITES | PENTHOUSES Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 21 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified review

2/10 Terrible

Sarah

Liked: Cleanliness, amenities
Wonderful hotel with very helpful staff. Just a shame restaurant was closed for dinner when we visited. Great breakfast
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
My place to stay in kaprun
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

glyn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely staff Water cold in room despite asking for it to be addressed Resturant closed due to out of season but would have liked to know that before booking and would have stayed elsewhere
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. the stuff was very helpful. would love to return.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Mohammed

Liked: Room comfort
Disliked: Cleanliness

Great location and view.. cleaning not worth

Location is great. View os the best. Apartment is big and very clean. Reception and cleaning team are gentle. Breakfast is limited options. waiters are tough. Short guy waiters bald is too damn tough and rude. I was thinking to give 3 starts due to this guy. He is always yelling and shouting and you can identify him easily in the breakfast time. If I were the manager, I will definitely put him back office or kitchen. No way he can deal with guest. Cleaning service if it is chargeable, it doesn’t wortg at all. No vacuum at all for the carpet.
Stayed 6 nights in Aug 2022
Verified review

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Zimmer angenehmer Duft, nettes Personal, weiter zu empfehlen!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, room comfort
Toppen hotell, kan varmt rekommendera detta. Trevlig personal, god mat.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Fatmah

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is small. Location is great.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entspannter Kurzaufenthalt

Sehr nettes Personal, die Ausstattung des Hotels ist noch sehr neu und entsprechend schön. Besonders die Sauna Landschaft hat uns gefallen.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Dorthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt lejligheds hotel

Lige fra første kontakt ved tjek ind var der en formidabel service som fortsatte de 4 dage vi var der. Virkelig lækker nyt hotel, med super indrettede lejligheder. Fint køkken, stor seng og dejlig opholdsstue. Både i stue og soveværelse var der Samsung smart Tv hvor vi kunne tilslutte vores Chrome cast. Perfekt beliggenhed til ture i området, og udstyret med områdets sommercard sparede vi mange penge på adgang til seværdigheder, Bergbahnen og bådtur på søen. Vi spiste også aftensmad på hotellets restaurant, det var virkelig lækker tilberedt og anrettet. Vil 100% vælge det en anden gang
Stayed 4 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren rundum zufrieden! Super schönes Hotel mit einem sehr freundlichen Personal. Kein Wunsch blieb unerfüllt! Eine etwas andere Unterkunft vom Stil her aber uns hat es wahnsinnig gut gefallen! Nach einem Wandertag noch kurz in den Pool und die Sauna - sehr toll! Wir würden jederzeit wieder kommen
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Saskia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain Hotel Luis in Kaprun Es gibt positives sowie negatives zu bewerten aber trotzdem überwiegend positiv insgesamt. Zuerst negativ: 1. bei 1 Woche kostet das Hotel knapp tausend Euro und es ist nicht mal ein Roomservice inklusive. D.h kein Handtuchwechsel, keine Reinigung etc das müsste man noch extra dazu buchen, bei dem Preis schon unverständlich und kennt man so nicht. Weiterhin wurde man darüber erst nach der Buchung per Mail informiert (18€ pro Tag zzgl) 2. Wir hätten um 16 Uhr einchecken können aber die Rezeption hat erst um 17 Uhr geöffnet(jeden Tag nur zu bestimmten Zeiten) 3. Der Pool war einfach viel zu warm um sich bei den Temperaturen abzukühlen. 4. auf dem Balkon fehlten Stühle und Tische um sich dort aufzuhalten. Positiv: 1. Alle Mitarbeiter sind sehr sehr freundlich und wenn was fehlte, wurde es sofort behoben 2. Das Zimmer ist wirklich sehr sehr schön und gut ausgestattet. Toilette ist extra mit Belüftung. Ebenerdige Dusche inkl Shampoo/Duschgel. Großes Bett inkl Schrank und Sessel. Genug Ablageflächen. Fernsehprogramm ist ausreichend vorhanden inkl sky. 3. Der Pool bzw Spa Bereich ist toll um sich nach den Wanderungen zu erholen. 2 Saunen gibt es inkl Eis zum abkühlen. Es sind genug liegen draußen und drinnen zum entspannen vorhanden. Tee ist inklusive. 4. Das Restaurant gehört zwar nicht zum Hotel muss aber besonders hervor gehoben werden. Das Essen ist exquisit und preislich unschlagbar. Wir haben mehrmals dort gegessen und jedesmal war es ein
Stayed 7 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, neues Hotel. Die Einrichtung ist mit vielen Holzelementen gestaltet und sieht besonders gut aus. Die Zimmer sind geräumig und ruhig. Der Spa-Bereich umfasst einen schönen, warmen Außenpool, zwei Saunen und weitere Features. Alle Mitarbeiter waren stets hilfsbereit und freundlich. Die Tiefgarage war kostenlos und übersichtlich. Die anderen Gäste waren niveauvoll und ruhig. Das Restaurant Freestyle hat leckere, regionale Speisen auf dem Plan. Uns hat vor allem das Filetsteak gefallen. Der Barkeeper ist sehr freundlich und kommunikativ gewesen. Das Hotel selbst liegt ziemlich zentral. Da es direkt neben Intersport Oberschneider liegt, war der Skiverleih nur eine Gehminute entfernt. Wir kommen gerne wieder.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Khalifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

odd arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Franz

Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

SUMAYAH

Disliked: Staff & service
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Fatima

Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022
Verified review

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Markus

Stayed 2 nights in May 2021