Find Cheap Hotels in Kenai, AK

"The area is extremely sketchy, the inside of the main hotel has been remodeled. The evening staff was extremely accommodating and kind. There was a mouse in my room in the middle of the night. The person in the morning who told me she was the front desk manager was extremely rude unaccommodating and needs to be coached on customer service skills. I was on a 7:30 appointment for the shuttle I got up to the lobby at 7:32 she did not apologize for them leaving me behind I asked why didn't someone call at 7:15 if they weren't going to wait for me to walk 2 minutes down the hallway and she said they don't call they don't remind anyone The shuttle driver came back at 7:40. I'm not sure where he went but I thought it was extremely rude and so was her behavior I was 2 minutes late getting to the lobby they should have waited or called my room. For a staff leader she does not have the skills to hold that position. I've been in hospitality for over 20 years I would not put someone with those poor customer service skills in charge of anyone. Again the evening staff was accommodating, the area is really sketchy especially for women traveling alone, there is food across the street a teriyaki place a Korean barbecue and a little pizza place, other than that you need to do DoorDash or have a rental car. The best option would be pay a little more and do not stay on spenard, Bad area & management. tourists don't know where to go, don't go to a hotel on spenard, especially this one. "

"Very friendly staff! Great price and amazing continental breakfast!!!! "

"The one thing that lets down this hotel is how long it takes the shuttle bus to pickup guests. The hotel is 5 minutes away, but the bus takes over 30 minutes to pick me up after being called, late at night, where I was the only passenger. I have stayed at this hotel many times, and pickup from the airport is normal to wait 30minutes or longer"

"Nice to have some good options and a place to have a drink when arriving late. Staff is always friendly and go above and beyond to make sure i am taken care of."

"Price was right. Location is close to airport. Shuttle service was on time. However, driver did not help with bags. Room was clean. Air gap under door allowed hallway noise in room. "

"There was quiet a lot of hair strands on the bed, not sure if it was after drying them and getting stuck on the sheets. The front desk staff were very kind and helpful during check in and checking out. Overall, our stay went smooth and it was good. Would highly recommend to a friend if they needed a hotel to stay at. "

"Good business "

"Floors were loud and creaky and I can hear people in the hallway and upstairs. "

"Yeah the room 1417 was awesome cleaned and warm.Great view,the staff was professional curtious"