Find Hotels with WiFi in Kensington

"Not my first time here, but happy to return again. As ever, the staff are absolutely lovely and some of the best in the business. I was greeted by Dhavani who was kind, accommodating and went out of her way to help me with a genuine warm smile and personality. The staff all seem to be encouraged to be themselves in a positive way, so it’s never a cookie-cutter experience here. It’s part of the reason I’m alway happy to come back. The hotel is a little older, so there is a slight shabby-chic feel, but it’s perfectly lovely to stay in. The bed and sheets are very comfy, and the rooms are warm and welcoming. Will happily stay again. "

"Breakfast was beautiful, catered for vegan husband. Room clean and tidy, clean bathroom. View not great, overlooking another building but close to where we were going "

"My stay itself was great - the third time I’ve stayed at this hotel, and the location, vibe, rooms and staff have been great. However, my opinion of the hotel has gone downhill since I asked them to return to me a water bottle I’d left in the room and they asked for £20 for the service! (Which would cost c£5 through Royal Mail. Even adding a small amount for packaging, they are clearly profiteering rather than looking after guests). I then asked if they could keep it for me until I return to London and they said they could not, and my only option was to pay the £20. I’ve gone from loving this hotel, and it being my ‘go-to’ for London trips, to feeling ripped off by then. Oh, and by the way, I also paid the optional £8 service charge when I checked out as the team had been lovely - how can they take this money then look to profit from guests misadventure. Rant over. "

"The room was clean, however there were long queues to check-in which took quite some time. Asides that overall good experience."

"So glad we arranged the airport shuttle to pick us up when we arrived in London. The driver texted me to let us know he was at the airport. He was holding a sign with our names so we quickly identified him. The drive to the hotel was stress free. "

"The hotel is quite old and need of renovation! In my room, the bathroom smelled strongly of spoilage because the bathtub drain and sink were clogged, and after bathing, there was dirt residue in the tub due to the clogged drain, which left a strong smell. The sauna is in the men's locker room and is poorly maintained with mess in the locker room and dirty toilets. The staff was friendly and helpful, and the breakfast was very varied."

"Very modern room in a very convenient location close to the tube and handy cafes and shops just a minute’s walk away. Efficient check in with friendly staff"

"Breakfast was a full spread with many healthy options. Hotel was clean and staff were friendly. "

"The staff is always trying to make us feel at home, worried about any needs we may have. An example of first class service"