Key Biscayne, Miami hotel rooms at the Sonesta Hotel

"Not enough staff in the evenings "

"Was very worn and needed some serious updating. Ran down would be a better way of putting it. Breakfast area way to small for number of guests. Also a very loud area of Miami especially on the weekend. Loud cars racing around that echos bad. Needless to say on a Friday night did not get much sleep. Laundry facilities are aweful too. Lost 7.00 on a washing machine. Would not stay again. "

"This was a beautiful and relaxing stay with an amazing ocean front view! The staff were amazing and very welcoming! As honeymooners we were very pleased!! "

"The elevator was down the staff put me on the 5th floor with my luggage to carry up stairs only thing nice about this hotel is the view "

"We had a wonderful view of the ocean from our hotel room. We actually watched a wedding on the yacht docked outside our window. It is within walking distance of many wonderful restaurants and many attractions. It is busy with a lot going on, but it’s Miami, so that is to be expected. The room was quiet, very clean, and the staff was very friendly. Highly recommend!"

"Bayside across the street"

"Great lobby bar scene if you are into the Miami nightlife"

"The room is clean, the staffs cleaned my room everyday. Amenities is poor. Even I asked for a cup of hot water they said they didn’t have. First day I checked in, I couldn’t open the safer, I asked for the service, the staff came and removed it but didn’t supply another one. I reminded to receptionists twice. Everyone had different excuses!"

"Great location"