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킬케니 히버니안 호텔 여행 후기

4 out of 5
킬케니 히버니안 호텔
1 Ormonde Street, Kilkenny, County Kilkenny

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 508개 이용 후기 중 314개" "
평점 8 - 좋아요. 508개 이용 후기 중 155개" "
평점 6 - 괜찮아요. 508개 이용 후기 중 25개" "
평점 4 - 별로예요. 508개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 508개 이용 후기 중 9개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Chloe

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Was a lovely place, just seemed a few little things were off when we stayed
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 편의 시설/서비스
Lovely hotel …room and facilities all clean …great Irish breakfast and a wonderful staff!!
2024년 5월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 24일
Dear Stephanie,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Murray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well appointed with lots of character. Great pubs and shops near by.
2024년 5월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 17일
Dear Murray,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

2/10 - 너무 별로예요

Jim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This review is specific to our reservation cancellation experience versus our actual stay. We were traveling to Ireland from the US and booked this hotel through Expedia. My partner experienced a medical emergency on 3/12, we were scheduled to check into the hotel on 3/14. We contacted Expedia and were assured they would take care of everything and would make sure we would not be charged a cancellation fee. Needless to say, that was not the case. We were charged the complete cost of the stay!! According to the Expedia Representative, the hotel was unwilling to even consider just a one night cancellation fee. I would never recommend this hotel to anyone visiting nor would I consider any future stays in this hotel. In addition to dealing with a medical emergency, we were forced to pay for a hotel we never visited. We have literally been going back and forth with Expedia since our trip to try and reduce the charge and nothing!!!
답변 제공: Andrew Lambert 님, 2024년 5월 17일
Dear Jim,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel, please accept my sincere apology for the misunderstanding in regards your planned visit in March.These are not the standards to which we operate, we take pride in our hotel and we are measured by how guests evaluate our services and facilities. I understand that this issue has now been resolved to your satisfaction but should you wish to discuss this matter further, please do not hesitate to contact me directly.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Don’t stay if it is hot outside . No air conditioning and the windows only open 3 inches .
2024년 4월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 15일
Dear James,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback in regards the heating and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Bernadette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upgraded to a beautiful room with king bed and view of the town n castle out our window. I love rooms with 20 foot ceilings. Decor is perfect breakfast was fabulous and best location. We will be back. highly recommended
2024년 5월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 15일
Dear Bernadette,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Shannon

연인과의 여행
좋아요: 편의 시설/서비스
Helpful courteous staff
2024년 5월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 14일
Dear Shannon,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location in the center of Kilkenny, walkable to everything. Parking garage is just up the street a minute walk away. The room was freezing and couldn’t get the space heaters to work because the front desk woman didn’t tell me that you have to put your room key card in some slot to get any electricity to work and then they still didn’t work. Another younger woman was very helpful and fixed the heat situation. This hotel had music pumping until 2am. After traveling all day this was the last thing we wanted to hear. If you want to party stay here. I won’t be back
답변 제공: Andrew Lambert 님, 2024년 5월 8일
Dear Katherine, Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel, please accept my sincere apology for the unacceptable disturbances you experienced during your visit.These are not the standards to which we operate, we take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of the below concerns raised and these are being investigated and appropriate action will be taken.Please be assured that we take all complaints seriously and that the issues raised will be addressed.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walk to the castle and restaurants
2024년 5월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 4일
Dear Susan,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in this medieval town. 2 minutes from castle Kilkenny! The elevators were down and staff was awesome as they moved us to first floor and took care of our luggage so not an inconvenience! Great breakfast too!
2024년 5월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 4일
Dear Rodney,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. The lift was not working; a little pain to lug luggage up. The shower pressure was wonderful. They had nice food in the bar area with a nice breakfast selection. Bed was comfortable.
2024년 4월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 4일
Dear Michelle,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location! Says it all for The Hibernian Hotel. With both a restaurant and a pub it is convenient to just stay in. Lovely breakfast. Comfy room. Car park nearby.
2024년 4월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 5월 4일
Dear Robert,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Paul

단체 여행
좋아요: 편의 시설/서비스
Friendly staff and efficient. Hotel does not have any storage facilities for extra baggage or if you just want to keep bags in hotel until you leave
2024년 4월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 4월 25일
Dear ,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location with friendly staff and service. Parking was okay (not on site) but I was slightly concerned about the security of the car. All went well.
2024년 4월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 4월 25일
Dear David,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No air conditioning. Would not stay there if is hot outside . Window only opens 3 inches
2024년 4월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2024년 4월 18일
Dear James,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay! Hotel was beautiful. Staff was amazing!
2024년 4월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 4월 18일
Dear Richard,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Jamie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything about kilkenny and the hibernian.
2024년 4월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 4월 12일
Dear Jamie,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Kitt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice rooms, excellent bar and food
2024년 3월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 4월 2일
Dear Kitt,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 3월 30일
Dear James,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area, super quiet town and nice room. No complaints or issues.
2024년 3월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 4월 2일
Dear Joel,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

MARIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very cosy and comfortable, within walking distance to everything.
2024년 3월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 3월 27일
Dear Maria,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

KATIE

연인과의 여행
좋아요: 편의 시설/서비스
This hotel is beautiful and convenient for this city. The staff were great and very kind. We will definitely keep this on our list when we travel again.
2024년 3월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 3월 21일
Dear Katie,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and service were excellent. Very friendly and helpful. Cleanliness 10/10. Food 10/10. Very central handy for everything. Had a great stay. Will definitely be back.
2024년 3월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2024년 3월 19일
Dear Mary,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Carpet in the room had lots of stains, furniture a bit tired also lots of spilled drinks down the wall, the bed was comfortable
2024년 3월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 3월 19일
Dear Robert,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Shari

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good size rooms, friendly staff and super location.
2024년 2월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 3월 5일
Dear Shari,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful except for one thing. The shower was designed and constructed for very tall people.
2024년 2월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2024년 3월 2일
Dear Ruth,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Les

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 3월 2일
Dear Les,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Roisin

가족 여행
2024년 2월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 2월 24일
Dear Roisin,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Joe

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 2월 24일
Dear Joe,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 2월 24일
Dear Philip,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Loved the live music. Breakfast was very good. The bath in the room was the smallest I’ve ever seen though so impossible to have a relaxing soak and the bed was a bit too hard. We both woke up with blocked noses so I think there was dust in the room.
2023년 12월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 1월 3일
Dear Mark,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Pauline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very pleasant return visit. This time we had a lovely room overlooking the Christmas tree in the plaza. Ideal location in the centre of town with friendly staff
2023년 12월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2024년 1월 3일
Dear Pauline,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Leticia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it!
답변 제공: Andrew Lambert 님, 2024년 2월 24일
Dear Leticia,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 12월 13일
Dear Mary,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok Guys, this is the best place to stay in Kilkenny. You can not get a better location, wonderful staff, great room, the food is lovely. You are only a 5 minutes from the Castle Kilkenny and Smithwicks. The shopping is only 100 steps away. The parking garage is across the street. The front desk lady was the best ever. Honestly, don't even think about it and book this hotel. Beautiful. I travel from South Carolina to Kilkenny Ireland and this was an amazing experience.
2023년 12월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 12월 13일
Dear Angela,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Geraldine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and atmospheric
Hibernian was recommended by a friend and did not disappoint....great location, courteous staff will have no hesitation in recommending
2023년 11월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 12월 13일
Dear Geraldine,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Leon

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was as expected
2023년 11월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 12월 13일
Dear Leon,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2023년 12월 29일
Dear Dominique,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2023년 12월 29일
Dear Jeanette,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
This hotel was great. The food was awesome! Conveniently located and rooms were very clean and comfortable.
2023년 11월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 11월 15일
Dear anonymous,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Hugh 님, LaGrange

2023년 11월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 12월 13일
Dear Hugh,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Ceri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, lovely staff
Hotel and room were lovely clean and comfortable, I do think the room bathroom could do with upgrading but it was very clean. Staff were all lovely and pleasent. We were very disappointed with our evening meal in the bar but the breakfast was lovely. Would stay again.
2023년 11월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2023년 11월 11일
Dear Ceri,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback in regards your evening meal and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kilkenny Hibernian
Sadly the noise outside kept me awake, but had a pleasant experience otherwise
2023년 11월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 11월 11일
Dear Michael,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your noise issues experienced and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 11월 9일
Dear Kate,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 11월 2일
Dear Jeff,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 - 좋아요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central City Hotel
Great central location. A little dated in parts and could do with a refresh but overall a nice place to stay and good value for money.
2023년 10월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2023년 11월 2일
Dear Oliver,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
I was disappointed with the room it was so small and the bed was small too not what I expect for 250 euro for the night. I have stayed here a few times and every other time I was so happy. The bed wasn’t that comfortable either. The staff and food and drinks were nice though
2023년 10월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 10월 24일
Dear Anonymous,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel, please accept my sincere apology for the unacceptable standards you experienced during your visit.These are not the standards to which we operate, we take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of the below concerns raised and these are being investigated and appropriate action will be taken.Please be assured that we take all complaints seriously and that the issues raised will be addressed.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Lisa 님, Norman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location close to castle. Great pubs nearby.
2023년 10월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 10월 19일
Dear Lisa,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

6/10 - 괜찮아요

MARK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing stay
Air conditioning was a glorified fan resulting in 2 nights bad sleep. Not what I expected at a 4 star hotel. In the restaurant I tried to swap out a starter that was not on the fixed menu but the same price to be told it was impossible. The hotel doesn’t have parking and no discounted rate at the public car park for residents
2023년 10월에 2박 숙박함
답변 제공: Andrew Lambert 님, 2023년 10월 13일
Dear Mark,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 - 훌륭해요

Mila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was great. Beautiful hotel.
2023년 10월에 1박 숙박함
답변 제공: Andrew Lambert 님, 2023년 10월 19일
Dear Mila,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel