โLovely old hall where the restaurants and some rooms are. We were in an annexe which was an old building but new inside. Room was very comfortable. Food was excellent in the bar.โ
โThis was our second stay at Brook Marston Farm Hotel. The peaceful surroundings makes your stay relaxing. Staff are friendly, very helpful and go the extra mile for you. Rooms are comfortable, spacious and clean. Dining in is a must, meals are excellent, especially the Lamb dinner. Will definitely be booking again soon. โ
โThe building is new and still being worked on so in the morning a bit noisy.
The apartment itself was clean and tastefully furnished but very Ikea.
A few problems we had was there was no TV remote so couldnt use. Bins have no bags so didnt like to put used Teabags in, no cloths to wipe surfaces and only one 3/4 roll of furniture.
We did phone to tell them incase they with held some of the holding deposit but they could bot get sorted as it was around 6pm.โ
โThe experience was really bad. We booked the place and arrived, but no one answered the doorโthere was no reception and no instructions on how to get in. We called for nearly an hour before someone finally returned and said they had booked the place. The neighbors were horrible and even came over with a knife, asking why we were there.
After an hour of waiting, we finally received a call from the owner, who arranged for us to stay at another property. However, the bed there was so soft it...
โGreat location for our visit to the NEC. Owner really friendly and helpful, rooms very clean with all you could need, good breakfast.
We hope to returnโ
