Kivu, Western Province hotel rooms at the Independent

"We stayed 3 nights in mid April. First, do not let the rainy season deter you. The rains did come in the late afternoons and the trekking was a little muddy, but I think it is likely the best time to gorilla trek and/or look for the golden monkeys. Everything is lush and green, no crowds and a discounted price. In terms of the lodge, we cannot give enough praise. The lodge itself and the rooms are beautiful and absolutely wonderful. WiFi was available in the main area and in our room. The...

"This hotel is absolutely horrible! It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama. They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry. They do not have internet in the Rooms. They do not stock their minibar. Half of the electrical outlets in each room do not work. The entrance of each room is accessed through a back alley...

"This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!"

"La tente était fortement piqué par l’humidité et certaines tirettes ne sont plus fonctionnel. La réactivité de l’équipe, la qualité des repas, le décor du lieu, le rapport qualité/prix."

"I loved this place—prolific bird life in the garden, including sunbirds. Good restaurant with a view. Friendly and helpful staff. Better priced than similar venues. "

"Staff members were friendly "

"The staff was very friendly and more attentive than any other hotel I have ever stayed at. The lodge itself is very outdated the price was high but so are all the other ones in the area."

"the service was terrible in the restaurant. I waited each time, breakfast and dinner, much and much too long for my food. "