“The hotel/facility was as described, nothing special but fine, check-in was easy and simple, however I made a mistake when booking (e.g., selecting 1 adult per room rather than 2) which resulted in additional charges during check out.
However, the additional charges removed the booking fees from Hotels.com which resulted in a higher open amount. I reached out to Alpine Lodge which they promptly responded but then stopped communicating and did not fix the error after 3 weeks. This resulted in...
“The road closed as following two navi(C4 Picasso, Sygic). You can find route other cars going and follow(in a dark high mountain road I almost lost and fell in loop). Here Hotels.com says check in 15:00~19:00 but, reception closed before 16:00 that my booking made at 14:00 was missed(there's one key and memo for another guest's on the desk) and finally got in touch with the host(70km away driving to home). And the answer was my book couldn't find in anywhere(I never have that situation before in...
“A fantastic hotel with excellent facilities, and a relaxing wellness centre. Everything was clean, well-maintained, and thoughtfully designed. The spa and wellness area was the perfect place to unwind after a busy day.”
계획이 변경되어도 안심무료 취소가 가능한 호텔 예약
마음에 딱 맞는 옵션약 100만 개의 전 세계 숙박 시설 검색 가능
