Klosterwappen Tours

Room very spacious and staff super nice

I had a wonderful stay at the Grand Hotel Wien. The room was spotless. The staff were so helpful. The location was unbeatable. I had lunch here on my last day, and it was delicious. I cannot rate this hotel highly enough. Would recommend it wholeheartedly and would definitely stay here again on my return to Vienna. Thank you.

Excellent location, just minutes on foot from the Opera, world-famous cafés, museums, shopping, the casino, public transportation, and a lively stretch of restaurants and eateries set along the broad median between the main traffic lanes. The rooms and bathrooms are adequate, clean, and renovated—most importantly, without the musty or stale odors that can occasionally be an unwelcome “European special.” The bathroom design could be better, however, as taking a shower tends to leave water splashed across much of the floor. Service is efficient but more businesslike than welcoming, with little of the warmth one might hope for as a tourist. Breakfast is available but somewhat pricey. A little more warmth and hospitality would easily have elevated this to a five-star experience. Otherwise, a perfectly adequate but somewhat nondescript stay.