Knox County Vacations & Trips from ₩1,023,750

Clean room very friendly

The quality of the breakfast was decent. Our 4 dinners at the bar was severely overcooked and nearly inedible. On the plus side the hotel was clean.

Clean rooms, a little bit of creepy decor, super nice staff and a restaurant attached. Also extremely close to conference center so it is easily walking distance.

Unfortunately, my friend and I stayed at the Residence while it was undergoing restorations, so our experience is probably a little skewed. One of the elevators was covered in tarp and tape, but they did put up a sign expressing the hotel's apologies for any inconveniences. Later that week, that elevator shut down I believe. We were locked out of our room for one of the four nights we stayed, but that was due to the new door mechanism's batteries running out. We were given a new room free of charge on the spot, so that was very considerate of them. The first room we were in however, did have quite the leak in the bathroom sink. Hopefully they fixed that. And there were no shuttles available, which stunk because it was cold, but we were staying only 15 min from the convention center, so we sucked it up and walked. The breakfasts were very delicious, and well prepared, and had quite the variety. The staff were all very kind and considerate, and the room was spacious and clean. The lobby of this hotel is also quite spectacular, if a little old, I think it used to be a bank, so it's got gorgeous high panelled ceilings, huge windows, and what looks to be the original revolving doors, among other things. I hope they repair what's broken and restore that gorgeous building.

Clean room, friendly staff, cool restaurants, good coffee, good vibes. The pillows could be better.