Food and drink

Reviews of Riverside Hotel Shoei

2.5 out of 5
Riverside Hotel Shoei
Tenjin-cho 8-1, Kochi

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 85 reviews" "
Rating 8 - Good. 36 out of 85 reviews" "
Rating 6 - Okay. 16 out of 85 reviews" "
Rating 4 - Poor. 5 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kazuyuki

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

yomi

Stayed 2 nights in Jun 2023

8/10 Good

Tsuru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

YING KUEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness, staff & service
The staff were friendly, and the location was convenient. The rooms were clean but the facilities were quite out-dated. There were not enough outlets in the room, and it would be nice to have an electric kettle available.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
No better and no worse. Only the entrance on the ground floor looks gorgeous but other than that, it was little bid old basically. Overall, I enjoyed staying at.
Stayed 2 nights in Aug 2019

6/10 Okay

Pik Ching

Stayed 1 night in Aug 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kochi Riverside Hotel
This hotel has Ryokan Style rooms with main room being 10 Tatami Mat. Shoji sliding doors seperate a balconey like area with slidings glass panels that I could'nt get to open and at the entrance is a toilet room and a seperate bathtub room. The balconey room has a mini fridge but there is no hot water kettle. For men the onsen like area is on the 5th floor and for women it's on the 1st floor. The staff are friendly and speak a little English. All in all this hotel must be the best value in Japan, though the meal plans seemed expensive so I did'nt choose them.
Stayed 10 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Wolfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
We stayed for 2 nights. We met heavy rain and flooding / landslide in many areas while on the way to hotel. Staff are very enthusiastic and friendly, they helped us to find which road we can go when we leave.
Stayed 2 nights in Jul 2018
Response from Riverside Hotel SHOEI on Aug 2, 2018
Thank you for staying I am glad that you arrived at your next destination. (I think it is difficult to drive places I do not know) When you come to Kochi, please come to the Riverside Hotel SHOEI. I would like to see you again.

8/10 Good

Emi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルは古いですが 夕ご飯は沢山の種類があり とても美味しかったです。ホテルの人も凄く親切で 色々教えてくれて楽しかったです。
Stayed 1 night in Mar 2024

6/10 Okay

??

Liked: Staff & service
Disliked: Amenities
古い旅館でした。でも、全然不便は感じませんでした。
Stayed 1 night in Mar 2024

6/10 Okay

TATSURU

Disliked: Amenities
近くにコンビニなどはありません。 建物は古いですが、浴場があるのでその点は➕です。
Stayed 3 nights in Feb 2024

8/10 Good

つちへい

Stayed 1 night in Feb 2024

8/10 Good

???

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
場所も徒歩圏内に、観光や食事も出来るし、駐車もしやすく、スタッフさんの対応もとても良かったです。お風呂も空いている時間帯に使用出来てゆっくり出来ました。 潮江天満宮も近くで、お参りも出来ました。 有難うございました。m(__)m
Stayed 1 night in Feb 2024

10/10 Excellent

Suzuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

SHOZO

Stayed 1 night in Nov 2023

10/10 Excellent

HIROMASA

Stayed 1 night in Nov 2023

8/10 Good

せいいつ

Stayed 1 night in Oct 2023

6/10 Okay

yuji

Stayed 1 night in Sep 2023

10/10 Excellent

YURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

akemi

Liked: Staff & service
ありがとうございます ゆっくりできました
Stayed 1 night in Jul 2023

10/10 Excellent

DUHYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주변이 주택가여서 조용하고 식사 시간도 좋았으며 특히 교통위치가 적당하여 여행동선에 유리함.
Stayed 2 nights in May 2023

6/10 Okay

??

Traveled with family and small children
Liked: Staff & service
古いホテルなので、設備等充実してないのは仕方ないと思います。 スタッフの対応は丁寧でした。
Stayed 1 night in May 2023

8/10 Good

Yuuji

Stayed 1 night in Feb 2023

10/10 Excellent

KEN

Traveled with family
家族旅行で利用させて頂きました。
家族旅行で利用させて頂きました。
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

けんじ

Stayed 1 night in Nov 2022

10/10 Excellent

Umeda

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもお勧めできない
昭和のままのホテルで部屋の冷蔵庫の冷凍室は分厚い霜がビッシリ。部屋の清掃などが全く行き届いておらず残念だった。 ベランダも水が溜まったまま、ヘドロの塊が放置されていた。 大浴場は良かったが、部屋風呂はトイレと一緒で、バリアフリーも整っておらず、とても使う気になれなかった。 朝食は貧相だった。 料金に釣り合わない残念なホテルで、とてもお勧めできない。
Stayed 2 nights in Sep 2022

10/10 Excellent

眞儀

Stayed 1 night in Aug 2022

8/10 Good

Nobuo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

YASUHIRO

Liked: Staff & service
Stayed 2 nights in May 2022

10/10 Excellent

toshihiro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
利用してよかったです😄
大変満足でした。有料でしたが、バイクも屋内駐車場に停めさせてもらいありがたかったです。 ひろめ市場にも近く高知の観光も出来て楽しいひとときを過ごせました。また利用させていただきたいと思います。
Stayed 1 night in May 2022

10/10 Excellent

HIRONOBU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくり過ごすことができました。また折をみましてお世話になろうと思います。
Stayed 2 nights in Apr 2022

6/10 Okay

TSUNEKO

Traveled with family
Stayed 1 night in Mar 2022

8/10 Good

Ter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても親切でした。お部屋も最低限の設備が揃っており、滞在には困りませんでした。お部屋と別で金庫の鍵も管理が必要ですが、金庫の鍵は外出時フロントに預けられるそうです。
Stayed 1 night in Mar 2022

8/10 Good

yoshio

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

MIHO

Stayed 1 night in Nov 2021

8/10 Good

Yoshikazu, Hata-gun

Traveled with family
Liked: Cleanliness, staff & service
駐車場のかかりの方もフロントの方もとても感じの良い接客でした。
Stayed 1 night in Nov 2021

8/10 Good

Junya

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
お風呂のシャワーが出なかった。
Stayed 1 night in Aug 2021
Response from フロント担当 平尾 on Aug 15, 2021
この度は数ある旅館の中からリバーサイドホテル松栄にご宿泊賜り、誠にありがとうございました。 お風呂のシャワーの件で、ご不便、ご不快な思いをさせてしまいまして、誠に申し訳ございませんでした。 早速、修理の手配をいたしました。 今回のメンテナンス不足を反省し、従業一同、皆様に快適にお過ごし頂ける宿を目指してまいる所存でございます。 勝手なお願いではございますが、また来高の機会がございましたら、挽回の機会を頂けると幸甚でございます。 お忙しい中、貴重なご指摘を頂きまして、誠にありがとうございました。

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
施設としては特別問題はありませんが、郷土料理で高知県を感じさせて頂き話も弾み素晴らしい時間を過ごせました。 ありがとうございます。
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
スタッフさんが親切で気持ちよく滞在出来ました
Stayed 1 night in Jul 2021
Response from フロント担当 平尾 on Aug 15, 2021
この度は数ある旅館の中からリバーサイドホテル松栄にご宿泊賜り、誠にありがとうございました。 気持ちよくご滞在頂けたご様子に安堵いたしました。 スタッフの対応につきましてもご満足頂き、大変嬉しく拝読いたしました。今後もこのお言葉を励みとし、更に気を引き締め、皆様に気持ちよく快適にお過ごし頂けるお宿を目指してまいる所存でございます。 また来高の機会がございましたら、当館をご利用頂けますと幸甚です。 お忙しい中、口コミへのご投稿ありがとうございました。

6/10 Okay

YOSHIKO

Traveled with family
Stayed 1 night in Apr 2021

8/10 Good

KEISUKE

Business traveler
Liked: Cleanliness, staff & service
コロナで大変な中、対策をしっかり行なった上で丁寧な対応をしていただけました。 施設は古いですが清潔感があって、心地よく滞在できました。
Stayed 2 nights in Nov 2020

8/10 Good

ATSUSHI

Traveled with family
Liked: Room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
酒店設施頗舊
Stayed 1 night in Dec 2019