Kojohama Onsen, Shiraoi hotel rooms at the Kyoritsu maintenance

"This hotel is wonderful. Friendly staff and a fantastic range of pools in the onsen. The rooms are spacious and comfortable, the bef feels like a cloud. Breakfast is a bit manic with other desperate guests, and not a wide western option - but great quality."

"This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return. "

"The location is the best. "

"Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park. "

"The staffs were very kind and professional. The lake view was the best."

"Stayed in Japanese Traditional Room with Private Open Air Bath. The pictures on Expedia are a true representation of the accommodation but the stay was even better than anticipated. Kaiseki meal in private dining room was wonderful and showcased a lot of the local food. The tatami room and sitting area in the room was nice and relaxing and the futons were perfectly set by the time we returned after dinner. The balcony onsen was a lovely warm contrast to the chilly wintry air. The public baths were also very clean and had a variety of temperatures for both inside and outside. Very close walk to the temple and Hell Valley. Included breakfast was also very delicious with impeccable service. Sad to have only stayed one night!"

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."

"The outdoor onsen pool for kids to play is very good. However, we feel disappointed with the food. We had dinner at 6:30 (the last time slot offered by the hotel), at 6:50 some food already running out and no refill. I have visited Japan for many times and never seen this happens before. Something wrong with the resturant management. "

"Older resort but food and onsens were great. Very convenient location to both the local sights as well as the shops. The on-site shop was also very handy to comfortably shop for some of the local products."