4/10
The Mitsis resort looks the part and has a few strong positives. The food selection is excellent, the restaurants are well-run, and the service from the restaurant staff is genuinely great.
But there are too many frustrating issues that take away from the experience:
โข Evening bar service is awful โ you can be waiting 30 to 40 minutes just for a drink. This doesnโt feel like a one-off; it seems designed that way due to poor staffing levels.
โข Itโs difficult to get even water โ in a 5-star resort, especially during high temperatures, bottled water should be available without hassle. Itโs a basic expectation that just wasnโt met.
โข Alcohol is very low quality โ only cheap local brands were offered. For a so-called premium resort, this really isnโt good enough. A decent selection should be available, even if some drinks are at a supplement.
โข Pool area needs urgent maintenance โ the limestone around the pool edge is chipped and sharp. Itโs a hazard that could easily be fixed but has clearly been ignored.
โข Obvious cost-cutting in the wrong places โ reception, check-in, and bar staff are all stretched thin. It gives the impression that cutting corners has become the norm.
Mitsis has the potential to be a great resort, but right now it falls short in too many important areas. Until these issues are properly addressed, I wouldnโt return
Niraj
2025๋
7์์ 1๋ฐ ์๋ฐํจ
