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The Ritz-Carlton, Hong Kong

5.0 star property
Luxury hotel with 4 restaurants connected to the convention center in Kowloon

Choose dates to view prices

Near West Kowloon Cultural District, The Ritz Carlton Hong Kong offers a luxurious experience with spa treatments like detox wraps and massages. Dine at four distinctive restaurants, from breakfast to Michelin-starred dinners. Enjoy free WiFi, a coffee shop, and a relaxing garden.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Gym
The current price is ₩634,744
₩717,261 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Seaview Room, Club level, Deluxe Guest Room, 1 King, South China Sea View, Sea View

Club Deluxe Seaview Room, Club level, Deluxe Guest Room, 1 King, South China Sea View, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Club Deluxe Seaview Room, Club level, Deluxe Guest Room, 1 King, South China Sea View, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View (Victoria Harbour View)

Deluxe Room, 1 King Bed, Harbor View (Victoria Harbour View) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Harbor View (Victoria Harbour View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Guest Room, 1 King, City View

Deluxe Guest Room, 1 King, City View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Guest Room, 1 King, City View

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, Sea view

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, Sea view

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Harbor View

Club Suite, 1 Bedroom, Harbor View | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 Bedroom, Harbor View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 74 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Smoking, Harbor View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Smoking, Harbor View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Executive Suite, Club level, 1 Bedroom Suite, 1 King, Victoria Harbour View

Premier Executive Suite, Club level, 1 Bedroom Suite, 1 King, Victoria Harbour View | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Premier Executive Suite, Club level, 1 Bedroom Suite, 1 King, Victoria Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 115 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Guest Room, 2 Double, City View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Guest Room, 2 Double, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Harbor View (Victoria Habour View)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds, Harbor View (Victoria Habour View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Carlton Suite, Club level, 1 Bedroom Suite, 1 King, Victoria Harbour View

1 bedroom, premium bedding, down comforters, minibar

Carlton Suite, Club level, 1 Bedroom Suite, 1 King, Victoria Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 180 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Harbor View

Club Suite, 1 Double Bed, Harbor View | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 Double Bed, Harbor View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 363 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Sea View

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon

What's nearby

  • Harbour City - 13 min walk - 1.1 km
  • Temple Street Night Market - 14 min walk - 1.2 km
  • Victoria Harbour - 16 min walk - 1.4 km
  • Lan Kwai Fong - 4 min drive - 4.5 km
  • Hong Kong Convention and Exhibition Centre - 6 min drive - 6.2 km

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 9 min walk
  • Hong Kong International Airport (HKG) - 26 min drive

Restaurants

  • ‪Ozone - ‬6 min walk
  • ‪Mango Tree - ‬10 min walk
  • ‪Fuel Espresso - ‬1 min walk
  • ‪WOOBAR - ‬1 min walk
  • ‪Club Lounge - ‬6 min walk

About this property

The Ritz-Carlton, Hong Kong

Luxury hotel near Victoria Harbour
Located close to West Kowloon Cultural District and Xiqu Centre, The Ritz-Carlton, Hong Kong provides a nightclub, a rooftop terrace, and a shopping mall on site. Treat yourself to Ayurvedic treatments, a massage, or a manicure/pedicure at The Ritz-Carlton Spa, Hong Kong, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and a ballroom
  • Multilingual staff, smoke-free premises, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 312 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Baby baths, children's slippers, and children's dinnerware
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with cable channels and DVD players
  • Wardrobes/closets, separate sitting areas, and refrigerators

Similar properties

Property entrance

The Peninsula Hong Kong

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.4 out of 10, Exceptional, 873 reviews
The price is ₩719,653
₩813,208 total
includes taxes & fees
Dec 2 - Dec 3
The Peninsula Hong Kong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 470.80 for adults and HKD 228.80 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe 103
  • The Lounge and Bar
  • Tin Lung Heen
  • Tosca di Angelo

Things to do

  • 24-hour gym
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • Wine tasting room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 904.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 470.8 for adults and HKD 228.8 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 904.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong
The Ritz Carlton, Hong Kong
The Ritz-Carlton, Hong Kong Hotel
The Ritz-Carlton, Hong Kong Kowloon
The Ritz-Carlton, Hong Kong Hotel Kowloon

Frequently asked questions

Does The Ritz-Carlton, Hong Kong have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Hong Kong?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Hong Kong on Nov 24, 2025 start from ₩634,744, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Hong Kong?

Valet parking is available for HKD 800 per day.

What time is check-in at The Ritz-Carlton, Hong Kong?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Hong Kong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Ritz-Carlton, Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1400 per vehicle applies.

Where is The Ritz-Carlton, Hong Kong located?

Located in Yau Ma Tei, this luxury hotel is within 1 mi (2 km) of West Kowloon Cultural District, Xiqu Centre, and Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 3 mi (5 km). Kowloon Station is only a 5-minute walk and West Kowloon Station is 9 minutes.

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The Ritz-Carlton, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1004 reviews
Rating 8 - Good. 139 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marwan

Liked: Cleanliness, amenities, property conditions & facilities
it was all great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great food and friendly staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

SAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great harbour view with polite, friendly and multilingual staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Jad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always !!!! I highly recommend !!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Naushad

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location.
Stayed 4 nights in May 2023

10/10 Excellent

wsi ting

Liked: Cleanliness, property conditions & facilities
very good
Stayed 1 night in May 2025

10/10 Excellent

XIAOYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty good
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
A truly wonderful hotel with the most attentive and considerate staff (a special shout out to Lincoln for the upgrade). Views are breathtaking and the hotel is spotless. The bar and restaurant is great plus ozone was excellent too. This is truly a step beyond any hotel I’ve stayed in. Highly recommended.
Stayed 6 nights in Apr 2023

10/10 Excellent

Leonid

Liked: Cleanliness, amenities, property conditions & facilities
views from 117 floor are amazing
Stayed 3 nights in Feb 2024

10/10 Excellent

Kshitij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Grand Room with a stunning view of Victoria Harbor and the sea. The service was exceptional, and the two-night stay was worth every penny. The room featured luxurious bedding and top-of-the-line amenities, and we enjoyed complimentary turn-down and morning cleaning each day. The staff was attentive and courteous during check-in and check-out, and the property was immaculate and spacious. Overall, a memorable experience with unparalleled views and hospitality that made our stay truly special.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff in a great hotel.

It had a wonderful harbor view, great faciltiy, and service. Barry, the manager who served us was very impressive and friendly. We want to visit again to experience Ritz-carton. Excellent!
Stayed 1 night in Jan 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional in every way. Absolutely flawless!!

I could could not speak more highly of this hotel and the amazing staff. Everything was flawless. The room, restaurants and the rooftop bar were all well above my expectations. Everyone in the team went out of their way to make our stay exceptional. I’ve been lucky to travel all over the world and stay on some of the most amazing properties, but this hotel was hands down the best experience yet. I would almost go back to HKG just for the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Experience Ever

My wife and I had the best Hotel experience ever. We were overwhelmed with hospitality. Every employee maintained the same level of excellent customer service.
Stayed 3 nights in Sep 2023

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always my top choice of hotel in Hong Kong. Love this highest hotel in HK with great view. The staff is exceptionally attentive and warm. I always get personalized service there. The swimming pool is a must-visit item on my list. Club lounge service is the best in HK when compared with other hotels in the same tier which I have visited.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in skies

I have had fair share of hotels in my life and I must say that Ritz Carlton HK truly is diamond even with its own peers. Totally amazing service from check-in to check-out. Breakfast was also amazing. They also noted my little boy with small gift! Probably one of the best hotel stays in my life (out of ~1000 nights)
Stayed 1 night in May 2024

10/10 Excellent

Wal Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room
Stayed 1 night in Nov 2022

10/10 Excellent

YuCheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel , fantastic view ,great breakfast although the dimsum variety is limited , the bed is among the most comfortable I have had . The shower has no holding bar , so for a weaker old man like me is a bit risky . Rolls Royce service to airport is about $300 I was told , Peninsula is $100 per hour but with older model . I think it’s a good deal if you have 4 passengers . I’d try next time .
Stayed 1 night in Oct 2024

6/10 Okay

Wing Kit

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cannot get deposit after the promised 14 working days from the wordings of the staff while checkout. Called hotel hotline 2-3 times in the process and still told me to wait. After hearing the result from credit card hotline, no any progress in the waiting period from the hotel and I still need to wait for another 7 working days. Better improve the commitment and efficiency.
Stayed 1 night in Dec 2024

10/10 Excellent

fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 4 nights in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, amazing views, great breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute best hotel I have ever stayed at and I have stayed at some epic places! Definitely recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どもの誕生日に宿泊しました。たくさんの素敵なサプライズでお祝いしていただき、私はもちろん子どもが「夢が叶った」と大喜びでした。 眺めの良い客室やラウンジといったハード面だけでなく、スタッフのホスピタリティーが素晴らしく、再度利用したいと思いました。 素敵な思い出をつくってくださったスタッフのみなさまに感謝しています。ありがとうございました。
Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor serviço que eu já vi
Stayed 8 nights in Sep 2025

10/10 Excellent

Jiadong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes, shops are nearby
Stayed 1 night in Sep 2025