Hallway

Reviews of Yesinn @YMT

2 out of 5
Yesinn @YMT
2/F, 1B Wing Sing Lane, Yau Ma Tei, King Star Commercial Centre, Kowloon

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 191 reviews" "
Rating 8 - Good. 84 out of 191 reviews" "
Rating 6 - Okay. 45 out of 191 reviews" "
Rating 4 - Poor. 19 out of 191 reviews" "
Rating 2 - Terrible. 10 out of 191 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Irish Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is accessible to everything
Stayed 1 night in Apr 2024
Response from YesinnYMT on Apr 18, 2024
Thank you for your stay. We hope that you have an enjoyable time here. We are looking forward to see you again.

10/10 Excellent

Luis, Vancouver

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from YesinnYMT on Apr 12, 2024
Thank you for your stay and wish you all the best!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great layover place
I appreciate their assistance for late checkin and the room worked well for me. It's great for everything based on its price.
Stayed 1 night in Feb 2024
Response from YesinnYMT on Feb 8, 2024
Thank you so much for your stay. We hope to see you again soon.

8/10 Good

Jaspreet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from YesinnYMT on Feb 1, 2024
Thank you so much for your review, we hope to see you again

8/10 Good

Angel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from YesinnYMT on Feb 15, 2024
Thank you for your stay. We hope to see you again soon.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are efficient. Hostel is clean and tidy. One minor thing was that the room's cold.
Stayed 7 nights in May 2023
Response from YesinnYMT on Jun 23, 2023
Thank you so much for your comment, we will keep working on it and make it better

8/10 Good

Sharon

Business traveler
There’s water backing up whenever we use the sink or shower.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ramesh

Stayed 7 nights in Mar 2022
Response from YesinnYMT on Mar 19, 2022
Hello, Thank you for choosing to stay with Yesinn@YMT for your stay in Hong Kong, and for taking the time to write a review! We look forward to welcoming you again in the future. Sincerely, Yesinn@YMT

8/10 Good

ka yin

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2020
Response from YesinnYMT on Jul 12, 2020
Hello Ka yin, Thank you for choosing to stay with Yesinn@YMT for your stay in Hong Kong, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hostel aims to provide our guest with a great travel experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again in the future. Sincerely, Yesinn@YMT

6/10 Okay

Cheng

Stayed 4 nights in May 2020
Response from YesinnYMT on May 26, 2020
Hello, Thank you for choosing to stay with Yesinn@YMT for your stay in Hong Kong, and for taking the time to write a review! We look forward to welcoming you again in the future. Sincerely, Yesinn@YMT

6/10 Okay

Verified traveler

really disappointed of the toilet layout in some HK accommodation 😓 guest can use the public washroom on 2nd floor instead .
Stayed 10 nights in Mar 2020
Response from YesinnYMT on Apr 13, 2020
Dear guest, Firstly, we want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. If you give us a chance to earn back your trust, we can assure you that we would do for improvements based on the comment. We would be happy to make your reservation personally and see that you enjoy the experience that so many of our guests have grown so fond of. All the best, Yesinn@YMT

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Not private at all. Not spacious. Really tiny bathrooms and spaces
Stayed 1 night in Oct 2019
Response from YesinnYMT on Oct 26, 2019
Hi Judy, first of all, we would like to thank you for making time to leave a feedback to us. Yet, there are a few things we need to explain based on your review. Firstly, we provide towels and the rent is HKD20 each time you rent it. We have stated that towel is not included in the rate if you book for a bed in the dormitories as it is a budget option for some travelers to stay with a good price while it comes with less amenities. Secondly, free tea and coffee is providing at the kitchen in our common area and it comes with coffee mate at the side. Thirdly, we put sink and shower together that aims to save space for making a bigger toilet and shower, but we do separate the shower and toilet with some distance and a curtain to keep the toilet dry. Hope you could understand the design that commonly found in some small buildings in Hong Kong due to the high density of the city. Lastly, we try to make sure our guests who stay in dorm room can enjoy some personal space to we do put curtains on every bed. We feel regret that you did not feel comfortable enough about your bed and the space, we will try to talk to our team and collect more feedback about the design of the beds. And here we can also suggest you to book a private room if you view privacy as one of the most important things of your stay. Thank you again and hope you could give another chance to see our improvement and arrangements after our explanation and correction. Have a great day!

2/10 Terrible

SOH

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very dirty, they only change bedsheets when u ask them to and it causes our whole family to have rashes.We called them and ask them to do room service but they only do the day after, after going back to Singapore,my grandmother needed to go for skin checkup.They dont pack the bed everyday,and their service very bad.We booked family room but they gave us sperate room,those room are for international university students to stay in,they ppl there say that she emailed us but we didnt recive it at all.
Stayed 4 nights in Nov 2018

10/10 Excellent

MINSEOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018
Response from Fiona on Oct 17, 2018
Thanks for the rating! See you next time! :)

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2018
Response from Arashi on Oct 4, 2018
Thank you so much for your review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for customer service!
I was looking forward to visiting Hong Kong for a few days, but the supertyphoon meant that my flight there was cancelled. I had to travel a couple of days after I had planned and the hostel would not alter my dates or give a refund. It seemed rather harsh!
Stayed 2 nights in Sep 2018
Response from Fiona on Sep 30, 2018
Dear guest, we are sorry that you were affected by the typhoon and that we missed you this time. We weren't able to refund you the reservation fee however natural disaster should be covered by your travel insurance. Please consider consulting your insurance company for a compensation.

8/10 Good

Nina, Serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in the hostel are very professional. Overall, I was very satisfied with the hostel. I just wish the bed wasn't so loud, as I had to be cautious with my every move not to disturb the neighbours.
Stayed 2 nights in Sep 2018
Response from Arashi on Sep 13, 2018
Thank you for your feedback. We would tell our staff about your appreciation. We are sorry about imperfect bed condition. We are planning to order new beds to replace it. Hope to see you again. =]

8/10 Good

SONIA

Great experience,room was an okhay size for Hong Kong. WE did not have hot water, but as soon as we reported it the maintenance guys were on it asap. The reception staff is very helpful in assisting in regards to question about the area and how to get around. Pretty simple to get to from airport and situated in a very convenient area. Restaurants and night market literally at your doorstep. Would book here again if in Hong Kong. Great Wifi connection too.
Stayed 3 nights in Aug 2018
Response from Fiona on Aug 29, 2018
Hiya! Thanks for the feedback. We are glad you've had a good time at Yesinn @YMT. We hope to see you return again :)

8/10 Good

JoonPhei, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Worth your money hostel. Location is great, in the heart of Mongkok and Tsim Tsar Tsui.
Stayed 5 nights in Aug 2018
Response from Fiona on Aug 27, 2018
Thanks a million for the review! We hope to see you again soon! :)

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Near the subway station which was really nice, there were nice little restaurants nearby as well. The hostel room itself was really good for the price.
Stayed 2 nights in Aug 2018
Response from Fiona on Aug 9, 2018
Thanks for the review! Hope to see you soon! ;)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good given the price. Location also convenient. Competent staff.
Stayed 8 nights in Jul 2018
Response from Fiona on Aug 9, 2018
Thanks for the review! Hope to see you soon! ;)

8/10 Good

TOM, TORONTO

Liked: Cleanliness, staff & service, room comfort
good location, nice staff
everying very good, only little hot in lobby, I from CANADA, I like cold !
Stayed 1 night in Jul 2018
Response from Fiona on Jul 18, 2018
Thanks for the review! Please kindly let our staff know if you'd like us to adjust the A/C. Shame that you didn't bring the cold with you ;) See you next time! :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than my roommates being loud and disrespectful, it was a very good stay. Loved the location and felt safe.
Stayed 4 nights in Jul 2018
Response from Fiona on Jul 16, 2018
Thanks for the review! We're sorry that your roommates weren't considerate! See you again soon!

10/10 Excellent

S, taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and fair price for backpackers
Arrival by 10 pm, the street are still busy. Street food, convenience store, goods shop, and exchange are still available around. The mixed room have windows, which impressed me. The curtain is quite short, I don’t quite understand why they decide to have this size, half of the bed could be seen. Overall is clean and quite, perfect for me as transit stay.
Stayed 1 night in Jun 2018
Response from Fiona on Jul 4, 2018
Thanks for the review! We look forward to seeing you again! ;)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean and good price in central
Locate was just nice and the place was very clean and convenience. But the room door wasn’t closed well
Stayed 1 night in Apr 2018
Response from Fiona on Jun 28, 2018
Thanks for the review!! :) We look forward to seeing you again! :)

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, room comfort
Great location. 3 minutes walk to metro station entrance and a night market right outside. Room is average size for Hong Kong's standard (small). Wifi and AC worked well. Seems like whole building belongs to YesInn and having only one working elevator didn't seem to cause too much of a hassle.
Stayed 2 nights in May 2018
Response from Fiona on Jun 6, 2018
Thanks for the review! During your stay the second lift was under maintenance and therefore we only had one working. But it's good to know that it wasn't too much of a trouble for you! However both lifts are now working so welcome to come back any time ;) see you soon!

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities
Great value in HK
Great experience, close to subway, friendly staff.
Stayed 2 nights in May 2018
Response from Fiona on Jun 4, 2018
Thanks so much for your review ! We look forward to seeing you again! :)

8/10 Good

Naome, Vermont,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel! Definitely recommend this hotel to everyone,It was actually our 5th time to book this hotel and my husband and i stay 2 weeks every year here.I love the common area that they added,the kitchen in particular, it has almost everything i need to make a meal.I love the staff's politeness and hospitality specially those elevator men whom we knew for 5 years,they always greet ua with a very genuine smile on their faces.What we love of this hotel the most is its close to every place that we need and want to go,you really get the value of your money.
Stayed 14 nights in May 2018
Response from Fiona on Jun 4, 2018
Thanks so much for your review and your returning ! We look forward to seeing you again next year!! :)

8/10 Good

ben

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Fiona on May 1, 2018
Thanks for the feedback! :) Look forward to the next time :)

6/10 Okay

ARVIN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t Return to this Hotel
Except for the location close to the MTR, there is nothing more that this hotel can offer. Only consolation is the helpful receptionist. I should have paid a little more in other decent hotels.
Response from Fiona on May 1, 2018
Thanks for staying with us. We are sorry that you felt that way. Thanks for noticing that we are a budget accommodation without 5-star hotel standards. Perhaps the next time a more upscale hotel would be more suitable for you. :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an extremely nice hotel with high cp value!! The view from the window is also great. One shortcoming is that there seems to be no hot water(?
Stayed 1 night in Apr 2018
Response from Fiona on Apr 28, 2018
Hi there! Thanks for the review! We provide hot water shower and kettle to boil drinking water in each room (as well as in the common area)! Please feel free to chat with one of our receptionist if you have any questions next time! :)

10/10 Excellent

YUAN Y

Liked: Cleanliness, staff & service, room comfort
Good Location
Good location
Response from Fiona on Apr 19, 2018
Thanks for your feedback! We hope to see you again soon! :)

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great HK Hostel
Nice hostel! Friendly staff, room was decent with amenities for the price. I'll be back.
Response from Fiona on Mar 27, 2018
Thanks, Trevor!! :) Hope to see you again next time! :D

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice place to stay
Great place to stay with 24-hour check-in on Floor 2. Easy walk from MTR Yau Ma Tei Exit C. Walk from the night bus stop is a little farther but OK. Separate toilet and shower with a curtain in the 2X twin bedroom; toilet and show not combined like in other places. On-demand electric hot water with great pressure. Windows in bathroom and room along with an A/C unit that is not that loud. RFID key card gives you access to your floor and room door. Has a luggage room if you need to keep anything there before/after check-in.
Response from Repetition on Feb 25, 2018
Thank you for choosing to stay with us. We are glad to hear you have had a nice experience at Hi Inn @Nathan Road. We are look forward to seeing you again. Enjoy your travel!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Fiona on May 6, 2018
尊敬的宾客您好!感谢您的入住以及对酒店的支持。很高興得知你在我們酒店有很好的體驗!酒店距离油麻地地铁站步行只需3分钟;步行10-15分钟可以到达庙街、钵兰街、旺角。酒店附近有很多香港特色小吃、中西式餐厅,为客人提供不同的选择。您可非常便捷的来往香港市区各大商超、旅游景点。酒店价格同商圈内最优惠。酒店全体员工期待您的再次光临,祝您旅途愉快!

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Too expensive
too expensive. Look like Youth Hostel. Very noisy. Public area should add more chairs or sofa. Good location. Strange smelling in room.
Stayed 2 nights in Nov 2017
Response from Fiona on Jan 2, 2018
Thanks for your feedback! We liked your suggestions. Hope to see you again very soon! :)

8/10 Good

Chrissy

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, it's good!
- Great location, walking distance from the yau ma tei station - Room cleaning everyday - Small but really cozy - Feel safe that require room card to specific hostel level and security guard sitting at groundfloor all the time - However, the attitude of female staff when we checking in disappointing us. The other guy is good!
Stayed 4 nights in Nov 2017
Response from Fiona on Nov 26, 2017
Thanks for the feedback. We are glad that you felt safe staying with us. We hope to see you again very soon!! :)

4/10 Poor

Marnie, Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hard to find
Arrived after 9 pm by bus from the airport and had to ask about 6 peeps but no one knew the whereabouts of the hotel ...finally a lady in the night market pointed to a bldg. and took us there. The text was about 1 inch HI on a placard outside the bldg.
Stayed 2 nights in Oct 2017
Response from Fiona on Nov 23, 2017
Thanks for the feedback. We will do something about the signs outside. Now that you know the way to the hostel, we hope to see you again very soon!! :)

6/10 Okay

Verified traveler

Disliked: Room comfort
A hostel very close to Yau Ma Tei station
I stayed for 3 nights. Location is super. It's close to everything: the metro station, hundreds of restaurants, the night market, and shopping malls. Bedding is not in the best condition, though: a bit uncomfortable, and certain parts definitely need renovation: Bed curtains, mattresses, shower, and so on. Generally good for the cost. Best for those who simply need a place to sleep for tight budget.
Stayed 3 nights in Oct 2017
Response from Fiona on Nov 23, 2017
Thanks for the comprehensive review, dear guest! We hope to see you again very soon!! :)

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice time in Hi Inn !
The Hi Inn was a Wonderfull place to stay in Hong Kong. The service is perfect, the beds are comfortable and enough space for you and all your stuff. But be aware of the air conditioning, if you have a bad placed bed and an turned on ac all the night, you might catch a cold.
Stayed 2 nights in Oct 2017
Dear Dennis, Thanks for your feedback! The temperature of the A/C in the room can be adjusted. If you aren't sure how to do so, simply ask our staff members about it. We are glad you've had a pleasant stay and we hope to see you again very soon!! :)

8/10 Good

surakit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location
Stayed 4 nights in Aug 2017
Thanks for your feedback! We hope to see you soon! :)

2/10 Terrible

Kelly, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ever pick this hotel again!
There is no telephone or intercom phone in the room. So there is no way to contact the front desk or from the front desk lobby to call up to the room. It was advertised on Expedia free Wi-Fi, but they will charge HK$20 per day. Found nothing good about this hotel. Will never come back to this hotel again!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient
Good location.

10/10 Excellent

DAVID, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for money, located right in the center of Kowloon, close to amenities and train stations. Staff were helpful, rooms were clean. Yes the building was a bit old but at an affordable rate the positives sure outweigh this.

6/10 Okay

William, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location for visiting Hong Kong.
Washroom facilities is fair. Room cleaninginess is average.

8/10 Good

Ruby ann

Liked: Staff & service
Disliked: Room comfort
Near mtr
Water pressure is great. So many food shops nearby

6/10 Okay

JAMIE

Liked: Staff & service
Disliked: Room comfort
good location and nice staffs
The hotel located in a busy area of town with lots of shops and restaurants just around the corner. The room is small but the staffs are very nice. There is a night market in front of the hotel so it can be quite noisy. Over all if you are looking for a good location and value for your money, this is the place to stay.

8/10 Good

Verified traveler

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient location
Clean hotel. Friendly staff. Room smallish. Hotel recommended!

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort