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Hotel Kossak

4.0 star property
Travelers soak up stunning city views from the rooftop terrace while enjoying easy access to nearby shopping in this perfectly balanced Kraków retreat

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Hotel Kossak in Kraków City Centre offers a sophisticated retreat with spectacular rooftop views, an onsite spa, and two distinctive restaurants. Guests enjoy free in-room WiFi and attentive multilingual staff, highly praised by previous visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

About this property

Hotel Kossak

  • Upscale hotel near Royal Road
  • Located close to Wawel Castle and ICE Krakow Congress Centre, Hotel Kossak provides a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage at SPA, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
  • You'll also enjoy perks such as:
    • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, multilingual staff, and a 24-hour front desk
    • Meeting rooms, a TV in the lobby, and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 60 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
  • Other conveniences in all rooms include:
    • Shower/tub combinations, free toiletries, and hair dryers
    • LCD TVs with premium channels
    • Wardrobes/closets, refrigerators, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 70 for adults and PLN 70 for children
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Kossak pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 100 per day.

What time is check-in at Hotel Kossak?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Kossak?

Check-out is at noon.

Does Hotel Kossak provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 100 per vehicle applies.

Where is Hotel Kossak located?

Located in Kraków City Centre, this spa hotel is within a 15-minute walk of Royal Road, Main Market Square, and Wawel Castle. Cloth Hall and St. Mary's Basilica are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 28 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very helpful staff. We enjoyed our stay here
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , view from room was amazing
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
Beautiful clean rooms! Pleasant staff and a lovely breakfast
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, modern room with great view over the river to the castle. Pleasant staff and minibar a nice touch. Easy access to city centre, highly recommend.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great from checking in, room and food as always. Recommendations for all white trying to find an attractive place to stay for overnight or more.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and within walking distance to lots of places. Breakfast was top notch
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel, excellent location

We had a lovely room with a view of the castle and river. Very clean, good breakfast, helpful staff on reception. Good location for the river and the old town
Stayed 4 nights in May 2025
Verified

8/10 Good

Heinrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with a good view
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good with a nice views from the rooftop.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

ALED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice plush quality room with fridge and a kettle. friendly staff. excellent breakfast (although no baked beans !) nice bar area and great quality restauraunt on top floor
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Kossak

This hotel was fablous great attention to detail ,staff very accommodating, great location, couldnt ask for more .
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast bar ever. Close to the city center, great views from our room, and wonderful parks to enjoy.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast option with a wide variety of food. Also it is easy close to walk to castle or main square from hotel.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Leniada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

I had an amazing stay at Hotel Kossak! The food was delicious, the rooms spotless, and the staff incredibly friendly and helpful. Everything was perfect, and I felt very welcome. I would definitely come back and highly recommend it!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely corner apartment, which overlooked the river and Wawel castle. Within walking distance to main squares, jewish quarter etc. Would highly recommend. Great variety of food for breakfast. Staff very friendly.
View from room 407
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

A very Nice hotel, friendly staff. Great balcony restaurant. Best view overlooking the castle.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good convenient area with a pleasant walk into the main square. The rooms are spacious with Nespresso pods & bottled water replenished daily. A good sized fridge in the room too. The staff were super & the food for breakfast & dinner was very nice.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short City Break

Hotel was clean and comfy. The reception staff were always very helpful. We booked our trips to the salt mine and Auschwitz through the hotel. View over the castle and river was amazing. Probably one of the best hotel room views we have ever had. Hotel is only 5 min walk from the old town.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was very profesional and excellent. View of the Wawel Castle from the room was magnificent. Overall room space, facilities and cleanliness are very good.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay in Krakow.

Nice hotel. Close to the city centre. Great view from my room. Breakfast has big variety. Very clean. Recommend for your stay in Krakow.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room had a spectacular view of the castle and river. It was clean, with a lovely soft deep carpet, decent storage for clothing, comfortable bed, and bathroom with good lighting, a magnifying mirror and lovely toiletries. Temperature control kept reverting to a high temperature, not great for sleeping, but that was the only negative.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we checked in until we left the staff were very helpful, professional and polite. The room was cleaned daily and was spotlessly clean. We would definitely recommend this hotel.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great customer service. Friendly and courteous
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good breakfast. Good cleaning.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kathryn A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable; loved that they gave you one big pillow and one smaller one. The staff was very helpful always. It was also a very convenient location.
Stayed 4 nights in Mar 2024