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The Secret Garden Hostel

2.0 star property
Kraków's peaceful garden retreat combines beautiful outdoor spaces with warm hospitality, just steps from historic landmarks and Wawel Castle

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The Secret Garden Hostel in Kraków City Centre offers a quiet escape with beautiful gardens and comfy rooms. Friendly multilingual staff make guests feel welcome. Central location near Wawel Castle. Enjoy a buffet breakfast, on-site laundry, and free coffee in the lobby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

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About this property

The Secret Garden Hostel

  • Hostel near Wawel Castle
  • Oskar Schindler Factory is located near The Secret Garden Hostel, which provides an airport shuttle, a garden, and laundry facilities. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
    • Tour/ticket assistance, a TV in the lobby, and smoke-free premises
    • A front-desk safe, luggage storage, and multilingual staff
  • Room features
  • All guestrooms are individually decorated, and offer comforts such as separate dining areas, in addition to perks like free WiFi and safes.
  • More amenities include:
    • Communal kitchens with dishwashers, stovetops, and on-request microwaves
    • Flat-screen TVs with satellite channels
    • Separate dining areas, cookware/dishes/utensils, and coffee/tea makers

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Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 15 for adults and PLN 15 for children
  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Nearby parking fee: PLN 3 per hour
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is The Secret Garden Hostel pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at The Secret Garden Hostel?

Check-in begins at 3:00 PM.

What time is check-out at The Secret Garden Hostel?

Check-out is at 11 AM.

Does The Secret Garden Hostel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 80 per vehicle applies.

Where is The Secret Garden Hostel located?

Located in Kraków City Centre, this hostel is within 1 mi (2 km) of St. Catherine Church, Main Market Square, and Wawel Castle. Corpus Christi Basilica and Father Bernatka Footbridge are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 131 out of 238 reviews
Rating 8 - Good. 87 out of 238 reviews
Rating 6 - Okay. 12 out of 238 reviews
Rating 4 - Poor. 7 out of 238 reviews
Rating 2 - Terrible. 1 out of 238 reviews

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget stay in Krakow

Lovely, welcoming hostel in the Kazimierz district. Well situated for lots of good bars and restaurants. The hostel is clean, bright and comfortable and the comms before arrival to arrange airport transport and self check-in was top notch. Have stayed before and will stay again! Great value
Stayed 4 nights in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely cute place with friendly staff, nice rooms and free tea and coffee
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à redire, super endroit, bien placé, chambre confortable, je recommande !
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette hostel, in een heel mooi deel vd stad. Jammer dat ik hier 50 tekens voor Moet gebruiken:-(
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaggio

Hostel pulito personale cordiale stanza individuale con bagno condiviso però comoda anche se un po piccola
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property after booking a double room with a shared bathroom for them to upgrade my partner and i free of charge to an apartment around the corner. Fantastic staff very helpful with excursions and arranging transfer for us. Lovely place would definitely recommend.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hostel- actually much closer to a hotel. I had a wonderful stay. Great breakfast and very helpful staff. It was a bit of a walk to the Old Town, but the area was very quiet with restaurants and stores close by.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava hintalaatusuhde ja hyvä sijainti! Viihdyttiin täällä kolme vuorokautta.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Daniel Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción volvería

Realmente te sentis como en tu casa
Stayed 4 nights in May 2019
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique

Beautiful hostel, friendly desk staff. However, noisy French party next to my room ruined my sleep.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness
Ich war vollauf zufrieden, es war extremst sauber und das Personal war derart freundlich! Als ich völlig übermüdet nach einer langen Nacht dort ankam, machten sie es sogar möglich, dass ich etwas früher Einchecken konnte. Das Zimmer war groß und schön! Matratzen jetzt nicht so der Knaller, ziemlich dünn, aber kann man mit leben wenn man nicht grad rückenprobleme o.ä. hat. Lage hat mir gut gefallen, weil es etwas außerhalb des ganzen Trubels ist u man aber innerhalb von 2 fussminuten in Kazimierz ist mit all seinen Cafés etc. Zum „Zentrum“ (Altstadt) ist es etwas weiter, ich bin alles gelaufen, aber es sind schon so 20 Minuten. Das einzige: ich würde Oropax mitbringen, die Wände sind extrem hellhörig. Alles in allem top!
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam, bardzo przyjemne miejsce

Wszystko było naprawdę super! Bardzo polecam to miejsce. Następnym razem w Krakowie - oczywiście Secret Garden
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Annie

Liked: Property conditions & facilities

Fräscht och mysigt

Bra läge, fint med en liten allmän mysig uteplats.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Rebecca

Excellent hotel

Everything was excellent couldn’t say I bad thing. Would stay again, ended up purchasing another 2 nights. Thank you - I stayed in private room
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Great stay!

I'm glad I stayed here in Krakow, this was in a good location (a short walk from the Old Town) and it was very clean and secure. I appreciated the free tea/coffee and nearby restaurants/shops, and helpful staff. Comfortable, good night sleep! One thing I would say is it's not a social place but if you're not looking for that, or if you're with friends/family, not a problem!
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

kanum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de charme accueillant et sympathique

Bien que mis dans la catégorie des auberges de jeunesse, cet établissement n'a rien à envier à des hôtels mieux classés, confort, calme, propreté... Seul inconvénient, le parking payant et très surveillé dans la rue devant l'hôtel équipé d' un horodateur non prévu pour des touristes temps de stationnement et moyen de paiement incompatible pour un non-polonais.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

samanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracovia una ciudad interesante

Las chicas de recepcion muy amables!
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta a veinte minutos andando, el personal es muy agradable y las habitaciones agradables.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ben posizionato; personale sempre presente molto gentile e molto disponibile; mi hanno persino preparato il breakfast mezz'ora prima del normale orario. Gran supporto nell'organizzare escursioni a Auschwitz e alle Salt mines. Tutto benissimo
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very comfy beds. Breakfast was good. Easy to get everywhere as near a tram stop to the old town and a few minutes walk to all the bars and restaurants in Kazimierz. There’s also a shop at the end of the street which is helpful for supplies and the garden was lovely especially in the sunny weather we had.
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Mid-range hostel in quiet area of the city

Mid-range hostel in quiet area of the city. Hostel itself was quiet, newly decorated and fairly clean. We booked a double room with shared bathroom, bed provided was very small, a 1 and a half sized single rather than a double, even though the room was fairly spacious - they even had to put small pillows on to make it look like a double, and I've stayed in bigger singles in American hotels. The hostel is also about a 15-20 minute walk from the central square, and not near too many restaurants, although there is a 'street food' area about a 10 minute walk away. The hostel did not provide a lot of information about facilities near by, a map with a few points on it, but it was not very user friendly. Overall, a reasonable hostel.
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip with small child

Very helpful staff, good breakfast, centrally located near restaurants, groceries stores, and transit lines as well as the historical sites of Kazimierz. Our bus was quite delayed, so it was helpful that the reception was open 24 hours, and the staff helped us get extra sheets, pillows to make the chair bed into a perfect place for our small child to sleep.
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um hostel de qualidade, bem localizado

Experiência de forma geral agradável. Localização boa, perto do quartel Judaico e do antigo gueto. 15 minutos a pé do centro medieval. O quarto estava limpo e bem apresentado, camas confortáveis, ambiente acolhedor. Porém, o isolamento acústico não é grande coisa.. Supermercados abertos 24h perto, e paragem de eléctrico na rua principal, para quem quer chegar à estação central, ou até ao centro.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hostel!

I stopped here with my girlfriend about a week ago and what a great stay we had. I have never wrote a review for a hostel that I've stayed at before but because we had such a great stay I thought I would. The rooms were immaculately clean, along with the bathrooms and kitchen! We stayed in a double bed in the bottom floor, there were 3 bathrooms with showers outside our room so we had our own bathroom. Again immaculately clean. The hostel is situated 7 mins tram away from the city, the tram is Right outside the hostel which is ideal. Staff very friendly and helpful! The hostel is great value for money with us only pay £20 per night! I would definatley come back again. Thanks for a great stay!!
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien !

Hôtel impeccable, nickel, équipements au top Le personnel est disponible et souriant. Les chambres sont très bien entretenues et très propres. La cuisine avec frigo, cafetière, bouilloire,... à disposition est pratique Tout ceci pour un prix très attractif ! Le petit bémol sur le fait que les chambres ne soient pas faites tous les jours et sur la situation un peu excentrée, même si des commerces, restaurants sont tout proches, il faut un moyen de transport pour accéder aux lieux à visiter
Stayed 3 nights in Jan 2018