2 indoor pools, outdoor pool, open open 24 hours, pool umbrellas
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Reviews of Tropical Islands Resort

Tropical Islands Resort
Tropical-Islands-Allee 1, Krausnick-Gross Wasserburg, Brandenburg

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 122 reviews" "
Rating 8 - Good. 49 out of 122 reviews" "
Rating 6 - Okay. 13 out of 122 reviews" "
Rating 4 - Poor. 3 out of 122 reviews" "
Rating 2 - Terrible. 6 out of 122 reviews" "

8.8/10

Cleanliness

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful water park. The sunrise house was beautiful and comfortable to stay in.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, room comfort
Great spot!
Fabulous spot, we stayed in the Sunrise homes which were spacious and really clean, the dome is fantastic, my kids love the water so were in heaven.
Stayed 3 nights in Nov 2023

6/10 Okay

alison

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I stayed at the Sunrise homes which was spacious for a family of 4. The property was well equipped and had everything we needed. However getting into the property was difficult. We were given a fob bracelet which we couldn’t get access to the property with. When we checked in, it was already evening and trying to navigate location of the property was difficult, let alone not being able to access the home. I had to travel back to Tropical Islands dome by foot to sort out this problem. When I approached the manager Nolte about my issue he just disregarded my problem with no apology. Please be aware of the fob bracelets that they give to you.
Stayed 2 nights in Oct 2023

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, room comfort
Our second time there and it was as good as we remembered. Very relaxing with the kids fully occupied all the time. Thought it very good value for money. The only small criticism is that the food at the buffet seemed to have more choice and variety the last time we were there.
Stayed 2 nights in Sep 2023

8/10 Good

Gemma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Yuval

Traveled with family
Liked: Cleanliness, room comfort
Perfect vacation
Wow amazing experience Beautiful accommodation, amazing park Perpect vacation
Stayed 3 nights in Aug 2023

8/10 Good

Robbie

Traveled with family
Liked: Cleanliness, property conditions & facilities
I understand that the property is in an open area but during summer, it can get really hot inside the sunrise units that we stayed in. The climate control is only for heating, with it’s price point I would expect air conditioning to be part of its standard amenity. But other than that- the actual dome is nice, large pools, nice restaurants, friendly staff. It was a good place, not great but good
Stayed 2 nights in Jul 2023

8/10 Good

Darryl

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Fantastic property let down by lack of after hours assistance for overflowing blocked drains in unit
Stayed 2 nights in May 2023

10/10 Excellent

OPREA

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Alexander

Stayed 2 nights in Jan 2023

6/10 Okay

Jaime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My kids really enjoyed the water activites. The room was clean and spacious. Check in was a mess. I paid in full with Expedia but the property wanted me to pay at check in. I was even more upset to see that the amount paid on Expedia was 100€ more than if I would have booked directly. Lastly the workers were rude and not very patient. I understand we dont speak the same language however at check in the guy was getting upset with me and unfriendly when I was trying to explain that I already paid. In addition, at the waterslide area I admit I did not see the sign for the age limit for the blue slide. There was no workers at the top to make sure rules were being followed. I allowed my children under 15 to go down the slide. The lady working at the bottom slide comes to me, shows me the sign, I quickly apologize and she says "what the hell". Very rude! Better supervision for age limit slides is needed. Overall good stay but would have appreciated better customer service.
Stayed 2 nights in Jun 2022

10/10 Excellent

Serdar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Echt een leuke vakantie. Maar geen optie om te eten dichtbij. Binnen de dome is wel genoeg, maar duur en niet veel gezonde opties. Buiten moet je ver rijden om iets te kunnen eten.
Stayed 2 nights in May 2024

10/10 Excellent

Fereshte

Traveled with family and small children, Traveled with partner
Liked: Amenities
Alles perfect een mooi
Stayed 2 nights in Apr 2024

8/10 Good

Clea

Gut
Stayed 3 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Jessica

Traveled with family
Disliked: Amenities
Zu voll. Preis Leistung beim Essen sehr miserabel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Balakrishna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Thorkild

Stayed 3 nights in Nov 2023

10/10 Excellent

Sven

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

ramon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Het is echt een super mooi indoor tropischbparadijs. Ideaal voor koude wintermaanden

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Dejlig moderne og velfungerende hytte
Dejlig moderne og velfungerende hytte Perfekte rammer til den gode familieferie
Stayed 4 nights in Oct 2023

8/10 Good

Niklas

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Traveled with family
Stayed 2 nights in Oct 2023

6/10 Okay

Moni

Nicht Kleinkind geeignet
Stayed 2 nights in Oct 2023

8/10 Good

Rasmus

Traveled with family
Liked: Cleanliness
Fedt vandland
Fedt vandland med masser af muligheder. Okay legeområder, som dog var lidt slidt. Deres system med armbånd til betaling/adgang var dog lidt bøvlet. Hytterne i deres Holiday camp var fine :) Et besøg værd!
Stayed 4 nights in Oct 2023

8/10 Good

Rasmus Grønborg

Traveled with family
Liked: Cleanliness, room comfort
Der er PRÆCIS hvad der skal være.
Hytterne er nogle fine nybyggede hytter, der alle er 100% ens. Der er PRÆCIS hvad der skal være, og intet andet. Ingen personlige ejendele, ingen bøger, reoler eller andre personlige ting. Ingen planter, ingen .. Men det er udmærket kvalitet, sengene er fine (omend dynerne er lidt tynde til en kold efterårsdag...). Og der er hele 8 mm mellem en opslået opvaskemaskine og et spisebord.. Der er tænkt på det meste ;-)
Stayed 2 nights in Oct 2023

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Christian

Traveled with family and small children
Liked: Cleanliness
Viele Kakerlaken, keine Sprungtürme, zu teuer, schlechter Busfahrer
Stayed 3 nights in Oct 2023

10/10 Excellent

sandra

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Anette

Traveled with family
Liked: Cleanliness, room comfort
Fint
Rigtig fin sted. Husk badesandaler
Stayed 2 nights in Oct 2023

10/10 Excellent

Ane

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
War sehr angenehm dort doch leider ist ein Wasser gleich so teuer wie ein Bier 4.20 aber sonst war es super
Stayed 2 nights in Sep 2023

8/10 Good

Tina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Die Außenanlagen sind teilweise etwas unsauber und Pflanzen vertrocknet, zudem findet man einige Baustellen auf dem Weg zum Freizeitbad.Due Unterkunft ist zwar sauber, jedoch gab es bereits Schimmel in der Duschkabine. Zudem fehlten Besteck, Teller u.s.w., für 6 Personen nicht auskömmlich, die Fliegenschienentür vom Wohnzimmer war ganz aus der Verankerung gerissen, das hätte sie nicht sein dürfen. Die Kommunikation vor Ort war je nach Ansprechpartner mal sehr freundlich und fachlich kompetent, mal jedoch ziemlich unfreundlich und unfachlich. Im ganzen gesehen war es zwar ein schöner Aufenthalt, jedoch im Verhältnis zum hohen Preis oft nicht angemessen
Stayed 2 nights in Sep 2023

10/10 Excellent

Manuela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Einfach ein tolles Erlebnis welches ich jeder Family mit Kindern empfehlen würde.
Stayed 4 nights in Aug 2023

6/10 Okay

Kim

Stayed 2 nights in Aug 2023

10/10 Excellent

D.

Traveled with family
Liked: Cleanliness, amenities
Het was prachtige vakantie met veel zwemplezier, genoeg ruimte voor erg veel gasten op 1 dag.
Stayed 4 nights in Aug 2023

8/10 Good

Kerstin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

Maria

Disliked: Cleanliness
Stayed 4 nights in Jul 2023

8/10 Good

Bernard

Stayed 5 nights in Jul 2023

2/10 Terrible

Sara

Stayed 3 nights in Jul 2023

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, room comfort
Dejligt ophold, super fin hytte, det var rent og pænt og der var alt hvad der skulle værre. Meget tilfreds
Stayed 2 nights in Jul 2023

10/10 Excellent

Kasper

Stayed 3 nights in Jul 2023

6/10 Okay

Rico Selde

Traveled with family
Liked: Room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Kiehn

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Søren

Traveled with family
Liked: Cleanliness
mixed feelings
Tropical Islands offers an exciting experience, particularly recommended for families with children. However, be prepared for semi-stressed employees, subpar food, and a fair amount of inconsiderate parents along with a relatively large group of unruly children. We spent three days there and, overall, we were pleased with the experience, but we were also relieved to escape the hustle and bustle in the end.
Stayed 3 nights in Jul 2023