The employee who helped me check in could speak english fluently, and was very nice. The pool was amazing, and the in room dining was quite good. However, we couldn't sleep at all because someone was running around throughout the whole night, and the sound was soooooooo loud.
And when we were cheking out, another employee made some mistakes and overcharged us. We even had to pay extra for the parking fee even though she told us everything was all set. And she made us pay 130rm by card, and 10 rm in cash(for the parking fee) but when I got the online receipt, the 130rm already included the parking fee. The room and the pool were nice, but I think I can call this a bad experience.