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Sentral Pudu

3.0 star property
Multilingual staff at this welcoming hotel help travelers plan daily adventures in Kuala Lumpur, making it feel like a home away from home

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Sentral Pudu offers a lively sanctuary in downtown Kuala Lumpur. Enjoy meals all day at Lime Light Cafe or relax with drinks at the bar. The hotel provides free WiFi, and luggage storage and concierge services ensure a smooth, hassle-free experience.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Desk, laptop workspace, free WiFi

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

Desk, laptop workspace, free WiFi

Family Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room

Desk, laptop workspace, free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Quad Room

Desk, laptop workspace, free WiFi

Quad Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Located in Pudu, a neighborhood in Kuala Lumpur, Sentral Pudu is near a metro station. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Merdeka Stadium. Visit our Kuala Lumpur travel guide
Map
Jalan Pudu, 310, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square
    Berjaya Times Square
    3 min walk - 0.3 km
  • Jalan Alor
    Jalan Alor
    10 min walk - 0.9 km
  • Changkat Bukit Bintang
    Changkat Bukit Bintang
    10 min walk - 0.9 km
  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    15 min walk - 1.3 km
  • Mitsui Shopping Park LaLaport
    3 min walk - 0.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station
    3 min drive
  • Imbi Station
    7 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    38 min drive

Restaurants

  • SHABU-YO
    5 min walk
  • Luckin Coffee @ Menara EcoWorld
    6 min walk
  • Restoran Yap Hup Kee
    5 min walk
  • Wong Mei Kee Restaurant
    5 min walk
  • 天香回味養生煮
    1 min walk

About this property

Sentral Pudu

  • Hotel near Berjaya Times Square
  • Near Jalan Alor and Pavilion Kuala Lumpur, Sentral Pudu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Lime Light Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • An area shuttle, luggage storage, and concierge services
    • A front-desk safe, a 24-hour front desk, and multilingual staff
  • Room features
  • All 168 rooms feature comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and room service.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lime Light Cafe
  • Mingle Lounge Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • 1 building
  • 15 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Sentral Pudu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sentral Pudu?

Check-in start time: 2 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Sentral Pudu?

Check-out is at noon.

Where is Sentral Pudu located?

Located in Pudu, this hotel is within a 15-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and Petaling Street Market are also within 1 mi (2 km). Imbi Station is 7 minutes by foot and Hang Tuah Station is 9 minutes.

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Reviews

Sentral Pudu Reviews

6.8

6.6

Cleanliness

6.6

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 35 out of 317 reviews
Rating 8 - Good. 119 out of 317 reviews
Rating 6 - Okay. 105 out of 317 reviews
Rating 4 - Poor. 36 out of 317 reviews
Rating 2 - Terrible. 22 out of 317 reviews

Reviews

Verified

4/10 Poor

Ganga

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

disappointing and discomfort service

It’s was totally disappointing, first, my booking was at Pudu Sentral eventually they change the Hotel booking to another branch and informed lately where’s I was reached at the lobby (my first frustration), that was quit hustle and unprofessional. Secondly, The hotel should inform the customer on time of check in , that’s the area is facing water problem. Perhaps, the water was stopped at night and they didn’t inform us about the water interruption Earlier and all the while I need to keep on calls the receptionist and asking for the update the most displeasure moment. The receptionist at-least can call and let’s us know what’s going on apparently NOT, I need to go all the way to the receptionist and find out the water interruption, the Disgusting part was they can’t even provide tissues. What kind of service do they have? It’s full of uneasiness and discomfort.
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
The good thing about the hotel was the really cheap price. It makes it possible for solo travellers who dont have that much money to have a nicer place than a hostel and a own room for a while. But to be really honest the stuff wasnt friendly at the reception and it seems like they dont really care about their customers. Its missing in the small things The room wasnt reallt clean, I didnt got a room like it was looking on the picture for the room i've booked and there was no wifi working in the room. The room itself was without love and you really get just the most nessesary things like a bit of soap and two towels and toilet paper. The rooms could be a little bit more lovely with some plants and pictures on the wall. The rooms were looking poor
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

JUNGSANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Really bad hotel. Dirty and management doesnt care

Room is not taken care of, dirty--stains, dirt, marks, hair etc. The water dispenser outside the room has cockroaches roaming in it. Management doesnt care about hygiene and standards. Can clearly see from the condition of the rooms. They have kettles in all rooms but useless because you can't boil water in them. one front desk staff said many people have complained about the water kettle. so why didnt the management take action? I reserved for 1 night but I left after only a few hours because I cant stand the place.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay there , very welcoming, great location
Stayed 4 nights in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Staff are very rude and the rooms are not clean very disappointed to stay here
Stayed 3 nights in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service
Very irritating staff
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Mah

Two night stay

Never expect much from this hotel. Just need a place for family to spend the night. The hotel just need refurbishing. Has to improve the facilities maintenance. No carpark available in the hotel and has to park at the back street.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Comfort Hotel

Comfort hotel and room, I will book here again for my next trip.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Ong

Disliked: Cleanliness, staff & service
poor room service, only provide a toilet paper for 4 days staying , req no respond thru counter and room cleaner
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Ong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor service, staying 4 days but only provide a roll of toilet paper and 1 soup . no respond when call to room service and even inform to the room cleaning person
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveler

Tak ada parking kereta. Karpet kotor. Tingkap rosak. Perabut besi tak mesra pengguna
Stayed 1 night in Jun 2019
Verified

6/10 Okay

AKM Mahbubur

clean the room properly

good
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good property at reasonable price. Rooms was clean. Got at cheap price
Stayed 1 night in May 2019
Verified

2/10 Terrible

alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

Awfully dirty rundown hotel, zero to none breakfast with empty buffet and dirty tables. Save yourself from stress and stay away from this dirty, rundown hotel.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Tai Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr Eric

Cheap worth $$$
Stayed 1 night in Apr 2019
Verified

4/10 Poor

ZACKERY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Unpleasant stay in KL

I stayed at Hotel Sentral Pudu over the weekend, March 29th - March 31st. I would not recommend this place. For the price I guess it’s not as bad as I’m about to make it out to be, but I’m sure there’s similar pricing in hotels around the area with better everything. So let’s get into this review. The staff was so rude. Whomever the woman who was working at 3am on Saturday morning. Extremely rude. I left the hotel around midnight to get something to eat and prior to that I saw that the guy who was working then was buzzing people in and out. Opening the automatic door by some button. And I saw him do this multiple times. So when I come back at 3am. I expect the same to happen to me. She was behind the desk and was pointing to come in another door. And then I was trying to push it open and I wouldn’t open and the lightening wasn’t the best keep in mind. And I didn’t see I was pushing the wrong side of the door. And then when I finally got in. This woman gave me this look as if I extremely offended her and inconvenienced her trying to get in. I’m like chill out. The design of the door and the lighting was complete opposite of what I’m used to seeing. Even in other Asian countries. Also the WiFi only works in the lobby and in the hallway near the elevators. Doesn’t work in the room. Also the fridge doesn’t work. You don’t have access to how cold you want the air conditioning to be in your room. An unpleasant stay. Wish I had more characters left to talk about pros. :/
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
J'avais réservé une chambre deluxe avec un grand lit et j'ai eu une chambre à 2 lits Le ménage sous les lits est à faire de toute urgence!! Pas de bouteille d'eau dans la chambre mais à la vente dans le hall Ma carte d'accès à la chambre n'a pas toujours fonctionnée
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Room clean
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

EUGENE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I FEEL VERY DISAPPOINTED FOR THIS HOTEL , ITS FIRST TIME I TRY THIS HOTEL AND WILL NOT COME BACK ANGAIN. I WAS CHECK IN ON 20/FEB/2019 AROUND 11.00 PM ROOM IS DARK NOT BRIGHT ENOUGH , TABLE LAMP NO FUNCTION , CORRIDOR LAMP NO FUNCTIONING , SOUND PROVED NOT ENOUGH , WHOLE NIGHT GOT SOUND FROM OUT SIDE , FROM NEXT ROOM AND TOILET , I BEEN REQ FOR ROOM CHANGE AT FRONT DESK BUT THEY TOLD ME I HAVE TO PAY EXTRA RM50 FOR THEY ROOM CHANGE , OR THEY WILL SEND MAINTAINER TO MY ROOM AND THEY WANT ME GO BACK TO MY ROOM FOR WAIT , I WAIT TILL 2.00AM STILL NO BODY COME , THEY ARE LIE TO ME AND WATSING FOR MY TIME FOR WAIT
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS VERY DISAPPOINTED FOR THIS HOTEL , HOTEL ROOM IS DARK NOT BRIGHT ENOUGH , TABLE LIGHT NO FANCTION , CORRIDOR LIGHT NO FANCTION , BED AFTER SHEET AFTER SLEEP I GOT AL
Stayed 1 night in Feb 2019
Verified

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities
The design of the room is up to date. I got the promo price. However the sound of the air condition is a bit noisy. Was staying in room #906
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel at all costs.

A huge disappointment. The room I got looked like in the photos, but when it was first renovated probably more than a decade ago. Everything in the room sort of half worked, the air conditioning put out was cool air but was never able to really make the room cool. The bed was uncomfortable, and the pillows were pathetic. The corridors were in an even worse state than the room. The value for the money definitely wasn't very good, and I cannot recommend this hotel. On a positive note, the staff during check-in were very nice and helpful.
Stayed 2 nights in Sep 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Many tiny croacoroches in the room and the bedsheets are not cleaned
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Roscoe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel lobby and persnel acceptable. Room outdated and not as clean, especally the bath area. Needs renovating. Transferred to another hotel after 1 night.
Stayed 5 nights in May 2018