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Palace Hotel

3.0 star property
Vegetarian dining at Sangeetha pairs with business amenities; nearby hair salon and concierge prep travelers for Kuala Lumpur adventures.

Choose dates to view prices

Palace Hotel places travelers in central Kuala Lumpur near the Petronas Twin Towers. Guests enjoy vegetarian cuisine at Sangeetha restaurant, a business center, free in-room WiFi, a hair salon, and helpful concierge services for evening plans.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service
The current price is ₩48,896
₩61,469 total
includes taxes & fees
Jun 16 - Jun 17

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About this property

Palace Hotel

  • Hotel near Petaling Street Market
  • Located close to Kuala Lumpur Tower and Jalan Alor, Palace Hotel provides a shopping mall on site, a hair salon, and dry cleaning/laundry services. The on-site restaurant, Sangeetha, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests.
  • Other perks include:
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • An elevator, a 24-hour front desk, and luggage storage
    • Tour/ticket assistance, smoke-free premises, and meeting rooms
  • Room features
  • All 83 individually furnished rooms have thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and bidets
    • TVs with premium channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palace Hotel?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel on Jun 16, 2026 start from ₩48,896, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 5 PM.

What time is check-out at Palace Hotel?

Check-out is at noon.

Does Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palace Hotel located?

Located in Golden Triangle, this hotel is within a 15-minute walk of Masjid India, Petaling Street Market, and Kuala Lumpur Tower. Petronas Twin Towers and KLCC Park are also within 2 mi (3 km). Dang Wangi Station is 11 minutes by foot and Medan Tuanku Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

6.6

Cleanliness

8.0

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 38 reviews
Rating 8 - Good. 14 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

Reviews

Verified

10/10 Excellent

THAKKER

Liked: Cleanliness
Hotel is near by vegetarian restaurant.and market walking destination.hotel staff good .Hotel need mantaince .very old no tea table in room .no refrigerator in room before i stay last year refrigerator in room and table also in room .now hotel need renovation
Stayed 4 nights in May 2025
Verified

8/10 Good

Demetrius

Liked: Cleanliness, staff & service
Disliked: Amenities
Very simple property vegetarian restaurant attached really good food but limited choices for food nearby also room bed was lumpy area safe close to city center kind of noisy most times in area not hotel only shopping nearby is jewelry and some clothes if looking for simple cost effective place this is it no frills
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Rajesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was ok.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

VENKATARAMAN

Liked: Staff & service
Disliked: Room comfort

Hotel Palace - Kualalumpur

Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.
Verified

2/10 Terrible

Son

Disliked: Cleanliness, staff & service, property conditions & facilities
Accommodation was hard to find, sheets were full of stains and the staff could not speak English very well
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again.
Stayed 7 nights in Jul 2024
Verified

2/10 Terrible

Sivanathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again.
Stayed 7 nights in Dec 2024
Verified

4/10 Poor

Nadia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos mensongère chambre sale plusieurs cafards mort pas de frigo climatisation défectueuse nous sommes très déçu honteux
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still using old brand of television..
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Aswalhartini

room

so good for stay
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jalan jalan at KL

city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Abdul Rashid

Palace is my kingdom.

Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.
Verified

6/10 Okay

Fradze

Liked: Staff & service
Disliked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service

Good hotel close to the shopping arcade!

Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Anonymous

Liked: Staff & service
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Hotel need upgrading facilities

Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja.
Verified

10/10 Excellent

lingam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good value for the money we paid for

very good value for price reasonably quiet ,. very good food around
Verified

8/10 Good

prabin

Liked: Cleanliness, room comfort

Nice hotel

We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area
Verified

10/10 Excellent

Abdul Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in and lots of nearby shopping area...
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended

overall is ok except for the service given
Verified

8/10 Good

mohamad salim

Liked: Room comfort

okok

Still acceptable,will come again for my next visit