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"Great location and room. Very close to station and bus for snow monkey trip. "

"This was by far my greatest stay so far in japan. Amazing food, amazing building, amazing onsen! But westerners be wary, you will need to sacrifice some of your typical understanding of amenitys, theres no showers in the rooms, and very little english is spoken in this whole town. That being said i cant rate it less than 5 stars! If you come to this hotel, be prepared to eat (amazing) foods you never thought youd try, and immerse youself in the japanese culture. If you do not want to immerse yourself, this may not be the place for you."

"Check in Staff- Ms Hiro.. She made the check in experience very wonderful.. she was really detailed with the breakfast & dinner booking. Definitely must go for the half board option! Dinner menu is the same in all our 4 nights stay.. Careful of the lady on 3/F guarding the Onsen, she is a little angry Grandma style.. but very necessary to ensure safety and order. "

"Very good"

"Perfect for a solo visit to Nagano, right across from the station, a good view, all the amenities you need, and a great price"

"This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at. "

"The staff were very accommodating and kind. Our experience here has become a highlight in our Japan trip! Especially the half board menu where we experienced a hearty, well-balanced dining experience specializing in traditional Japanese food using local, fresh ingredients. The onsets were big and very well kept. We enjoyed our stay here!"

"The breakfast included was fresh and filling with local foods included. They still took time to best explain everything even with the language barrier. The staff was helpful and from the private onsen to the room, everything was very clean. Very close to the town center without the possible noise and foot traffic if it was any closer. I would stay here again and recommend to my friends and family."

"This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!"