Is KAMENOI HOTEL KUSATSU YUBATAKE pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at KAMENOI HOTEL KUSATSU YUBATAKE?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at KAMENOI HOTEL KUSATSU YUBATAKE on Feb 1, 2026 start from ₩231,400, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Self parking is free at this property; nearby parking is also free.

What time is check-in at KAMENOI HOTEL KUSATSU YUBATAKE?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

Where is KAMENOI HOTEL KUSATSU YUBATAKE located?

Situated in the historical district, this ryokan is within a 5-minute walk of Sainokawara Park and Yubatake. Kusatsu Town Onsen Museum and Kusatsu Onsen Ski Resort are also within 1 mi (2 km).

KAMENOI HOTEL KUSATSU YUBATAKE Reviews, Deals & Photos 2026

About the neighborhood

Located in Kusatsu, KAMENOI HOTEL KUSATSU YUBATAKE is in the historical district. Kusatsu Onsen Ski Resort and Pallcall Tsumagoi Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sainokawara Park and Yubatake. Kusatsu Town Onsen Museum and Joshin'etsu-kogen National Park are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Kusatsu travel guide

10/10 Excellent

Liese

Jan 23, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed our stay. Great staff and service. Very clean and a good dinner buffet. The hotel is a bit of a hike uphill. Google maps might tell you to approach from the right, go behind the hotel and come around to the entrance. This route has a bunch of uneven steps and is somewhat steep. It’s better to approach from the left side up a paved road with an even incline.

Stayed 1 night in Jan 2026

10/10 Excellent

Aki

Jan 8, 2026

Liked: Cleanliness, amenities, property conditions & facilities

One night was definitely not enough! Clean room, great amenities, a wide variety of delicious buffet options, and three relaxing hot springs. I did notice a comment about one of the baths, which I understand, but the water quality was still excellent and very soothing. Special thanks to Mr. Kakumoto for his friendliness and exceptional service truly went above and beyond!! I'll definitely stay here again when I'm back in town.

Stayed 1 night in Jan 2026

8/10 Good

Marisa

Mar 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dinner and breakfast buffets were excellent.

Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Nov 18, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fun onsen town. Be sure to see the water show and walk over to the onsen park.

Stayed 1 night in Nov 2023

10/10 Excellent

Peeranan

Jan 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best dinner and breakfast buffet of our whole trip in Japan. Great onsen. Free parking. You can walk to the town easily.

8/10 Good

Svetlana

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my family had a lovley stay here, however I so have one complaint. The inages showed the hotel being right next to the yubatake place, but it was actually a bit of a walk from there. They sid provide a

Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Jun 13, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Nice hotel with very nice buffet dinner and breakfast. However, reception staff were not so friendly and did not explain properly to us about the usage of the onsen facilities.

Stayed 1 night in Apr 2024

8/10 Good

Ka Yee Cherry

Mar 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great buffet breakfast and buffet dinner. Very friendly and helpful front desk staff. I left my jacket at the previous hotel and the front desk lady was very helpful and called the hotel for me. And I got my jacket back! Thank you.

10/10 Excellent

PAUL

Jan 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It's an older hotel that has a new owner and new name. The rooms are basic but clean and nice. Close to the main hot spring area and shopping lanes thanks to a back entrance. No early check in but the rooms were ready right at 3pm.

Stayed 1 night in Dec 2023

8/10 Good

Hing yin

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended for long stay

Stayed 5 nights with half board, delicious food with many food choices but 95% same food every meal, not recommend for long stay guess. Awful onsen facilities, small locker, and limited space both in changing room and shower room. Provides free ramen for night food, no free drink in common area.

Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Jun 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasure stay

Hotel has been renovated, the rate included breakfast and dinner and surprisingly the quality of food is good. 3 Onsen are quite small but doesn’t matter. Hotel guests can visit other 2 sister hotels onsen for free. Impressed by the restaurant staff, they are very attentive and keep the place clean and tidy, they have a good time, thank you!

Stayed 2 nights in Jun 2024

8/10 Good

Joanna

Jan 1, 2025

Liked: Cleanliness, staff & service, room comfort

Good buffet but no shuttle to the bus station

Property is about 10 mins walk from the Bus station and Hotel does not provide shuttle to and fro, hence it is inconvenient to pull fhe luggage during winter time to the hotel. The back door of the hotel helps for quick access to the Yubate. Morning and Dinner buffet offer a very good spread but there is no need to book half board for more than 1 night as menus are largely the same.

Stayed 2 nights in Dec 2024

8/10 Good

Karen

Nov 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The walk to the hotel from the Kusatsu bus station is not a mere 8-10mins or so, esp with luggage in tow and that it’s a bit steep to get to this hotel. Definitely not for older folks!! Didnt like that we also couldnt prearrange for taxi service ahead of time on our way back to Tokyo as we did not want to catch the bus again. One staff seemed a bit uncertain and hesitant about it, so left a bit disappointed. Food was wonderful though, for both breakfast and dinner. The use the local ingredients in season and each dish was incredibly tasty! The 3 onsens on the property were wonderful and thoroughly enjoyed!

Stayed 2 nights in Nov 2024

10/10 Excellent

SON IAN

Mar 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable!

I was surprised with how new the hotel and the facilities are. We stayed in the ‘East Building’ the room is very neat and well heated. The hotel has 3 onsen baths which were all of very high standard. The breakfast and dinner were amazing, a good selection of Japanese food like tempura, gyodon, but international menu was available, with salads, pasta etc. It also had a white chocolate fountain which was quite fun. The hotel has a backdoor which leads to the Yabetake with a short 5 min walk. The yukata can be borrowed from the lobby and umbrellas are available for going outside. There is also late night ramen, but only served for a small window of time at night, and unfortunately we were not able to try.

Stayed 1 night in Feb 2024

8/10 Good

yoyo

Jan 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to go to skying resort(walking distance about 15mins). There was shortcut to walk to yubatake and all local shops. They give us two other hotspring pass to visit. Buffet breakfast and dinner was great. Nice staff. Room is clean and hotsprings were amazing. Things may improve. We hoped they provice a shuttle bus to pickup and dropoff between bus ststion to hotel. Hoped that buffet menue is changed every day(we stayed for three nights). Room is pretty small and can hear neighbours voice specially night time. Not enough elevators and very slow. Overall we enjoyed spending time at the hotel. Thank you

Stayed 3 nights in Jan 2024

4/10 Poor

Mila

Apr 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, it was supposed to be a nice place with onsens inside. The water composition is really good. Breakfast and dinner also contain a variety of healthy food. However, the hotel reeked of cigarette smoke. It's disgusting! If you are such idiots that you put a smoking room right in front of the health pools, then take care to make a good exhaust hood and doors that will not let this disgusting smell through! We felt this stench on the entire floor, in the onsens and even in our room. Although we made a request for a non-smoking room. Also in this app I paid for all sorts of additional taxes, but upon checkout we were presented with another additional bill, saying that it was a tax for the onsens. Not a word was said about this either in the hotel description or upon check-in. Total disgusting.

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast and dinner are excellent but the onset is average

Stayed 1 night in Apr 2025

10/10 Excellent

Chevron Tsz Long

Feb 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The buffet was exceptional. And having a pathway leading to the main street is also a big plus.

Stayed 1 night in Feb 2024

6/10 Okay

Furuya

Jan 12, 2026

温泉、食事は良かった。改善余地は1)連泊かつ部屋居を告げたのに日中の風呂の清掃時間の口頭説明がなかったこと。夜中の清掃の説明しかなくパンフ見て知った次第、2)0900朝食ではチェックアウトは1030との説明を夕食時に受けた。しかしチェックアウト当日フロントからは1000までに退出するよう告げられた。訂正の謝罪はありました。

Stayed 2 nights in Jan 2026

10/10 Excellent

TAKAHIRO

Dec 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

この度はとてもお世話になりありがとうございます！他の亀の井ホテルよりも接客も丁寧でご飯もとてもおいしかったです！フロントの対応もレストランのスタッフの対応も気持ちよくさすが亀の井ホテルと思いました。湯畑や西の河原までのアクセスもよく思い出に残る旅行になりました！本当にありがとうございました！また利用させていただきます！

Stayed 1 night in Dec 2025

8/10 Good

K azuyo

Dec 20, 2025

低めのベットは入りやすく寝心地の良いベットでした。また、草津の街が、見渡せるお部屋での一晩は、楽しく過ごせました。食事は、食べ過ぎるほど美味しかったです。また、行きたいと、娘と話しております。有難うございました😄👍

Stayed 1 night in Dec 2025

8/10 Good

Nobuhiko

Dec 8, 2025

Disliked: Amenities

エレベーターがなかなか来ない速度も遅く、待ち時間が長い

Stayed 1 night in Dec 2025

8/10 Good

Akiyasu

Nov 20, 2025

Disliked: Amenities, property conditions & facilities

スタッフの方は皆親切丁寧ですばらしい。車で到着時の出迎え、チェックイン、夕・朝の食事時、チェックアウト。事前チェックアウトのような仕組みもありがたい。館内は古く、これから改善されると思います。風呂は排水位置を変えたい。排水が溜まる。ホテル全般の満足感を維持するために、夕食・朝食の質を維持、あるいは向上し続けなければ、リピートは難しいと感じます。スタッフさんがすばらしいだけにこれからを期待します。

Stayed 1 night in Nov 2025

4/10 Poor

トシオ

Nov 13, 2025

Disliked: Cleanliness

仮チェックインとチェックインの際、部屋番号が違い係員が私が間違っている発言が繰り返してありました。　結局　係員の間違いが判明しましたが謝罪の言葉が有りませんでした。又、浴衣帯の汚れが目立って有り不潔でした。フロントで申し上げましたが謝罪らしき言葉が、？

Stayed 1 night in Nov 2025

6/10 Okay

?Kiyoko

Oct 27, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

朝食ビュッフェの一品に髪の毛が入っていて、スタッフに伝えるとすぐに対応してくれた。スタッフは親切な対応で良かった。口コミでエレベーターの数が少ないと言われているのを知っていたが、やはり皆が言うことが正しいと思う。宿泊客が多いので、一台のエレベーターだと下りたくても昇ってきたエレベーターの宿泊客が待っている人より上階だと、そのエレベーターが戻って来るまで乗り込めない。もう一台あると、助かります。

Stayed 1 night in Oct 2025

KAMENOI HOTEL KUSATSU YUBATAKE

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Japanese Standard B (10 Tatami)(lower floor)Non-smoking

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Japanese Standard A (8 Tatami)(lower floor)Non-smoking

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Japanese Standard B (10 Tatami)Non-smoking

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Japanese Standard C (12 Tatami)(lower floor)Non-smoking

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Japanese Standard D (14 Tatami)(lower floor)Non-smoking

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Japanese Deluxe Twin (10 Tatami), Non Smoking

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Japanese Standard E (6 Tatami)(lower floor)Non-smoking

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Japanese Standard B （10 Tatam・lower Floor） (Non-smoking)

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Japanese Standard B （10 Tatam） (Non-smoking)

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Japanese Standard D （14 Tatam・lower floor） (Non-smoking)

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Japanese Deluxe Twin (Non-smoking)

View all photos for Japanese Standard C （12 Tatam・lower Floor） (Non-smoking)

Japanese Standard C （12 Tatam・lower Floor） (Non-smoking)

View all photos for Japanese Standard E （6 Tatam・lower floor） (Non-smoking)

Japanese Standard E （6 Tatam・lower floor） (Non-smoking)

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Japanese Standard A (8 Tatam ・ Lower Floor) (Non-Smoking)

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KAMENOI HOTEL KUSATSU YUBATAKE

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