Comfort Double Room, 1 Queen Bed, Non Smoking, Terrace | Bathroom | Free toiletries, hair dryer, electronic bidet
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Reviews of Grand-Rem Kyoto - Hostel

2 out of 5
Grand-Rem Kyoto - Hostel
346, Nakagyo-ku, Kyoto, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 83 reviews" "
Rating 8 - Good. 24 out of 83 reviews" "
Rating 6 - Okay. 10 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but delightful
Great location from the shopping district in a reasonably quiet area. The bunks aren't too crowded per rooms and all signage is in multiple languages. Decor is updated and amenities are good. There's even a bath tub which is very uncommon for hostels! Friendly staff, and the check in/check out procedure was succinct. I would recommend this place to my friends.
Stayed 1 night in Dec 2019
Response from GRAND-REM KYOTO on Dec 25, 2019
Thank you very much for your staying. Hope to see you again! Arigatougozaimashita.

10/10 Excellent

Kat, San Jose, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Ryu was very helpful. My flight was delayed so i missed the check-in period. However, he responded immediately to an email I sent and I was able to spend the evening inside the warm, cozy hostel.
Stayed 13 nights in Nov 2019
Response from GRAND-REM on Dec 5, 2019
Thank you very much for your staying. Hope to see you again! Arigatougozaimashita.

10/10 Excellent

Lauren

Stayed 2 nights in Nov 2019

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay,centrally located and friendly staff.
Stayed 7 nights in Oct 2019
Response from GRAND-REM KYOTO on Dec 5, 2019
Thank you very much for your staying. Hope to see you again! Arigatougozaimashita.

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Manager Ryu on Jul 2, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Tsz Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable and Relexing :)
Stayed 1 night in May 2019
Response from rem on May 31, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hostel right in the center of Kyoto
Overall a great hostel. Convenient location right in the heart of Kyoto. Friendly staff, clean new dorms with plenty of baggage space and comfy "capsule" style bunks. Plenty of locker space. No need to check out each morning if staying multiple days unlike many other hostels. Only think that desperately needs improvement is the Wi-Fi which is almost unusable throughout the property with painfully slow speeds.
Stayed 2 nights in Jan 2019
Response from Grand Rem on Feb 16, 2019
Thank you for staying with us. And thank you for letting me know about your opinions. We hope to see you again! Arigatogozaimasu!

6/10 Okay

Verified traveler

Liked: Staff & service
Quick, friendly, economical.
Stayed 1 night in Feb 2019
Response from Grand Rem on Feb 6, 2019
Thank you for staying with us and letting me know about your opinions. We try to improve that. We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great location
Stone throw from the main shopping arcade and nishiki market. Very clean hotel and friendly staff. Primarily a hostel with only two private rooms that is currently being remodeled to have four private rooms. Peaceful area. Will seriously consider staying there again.
Stayed 3 nights in Dec 2018
Response from REM on Dec 26, 2018
Thank you for staying with us. And thank you for letting me know about your opinions. We hope to see you again! Arigatogozaimasu!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from REM on Dec 26, 2018
Thank you for staying with us. We hope to see you again!

10/10 Excellent

Chooi Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, good location.
The staffs are friendly. The Chief/manager is nice and helpful. I got a top bunk bed (mixed dorm) and asked if possible to give me a lower bunk bed. And he found me a lower bunk at female dorm! I am very grateful because I hurt my wrist a little (I didn't tell him the reason but still helped me), so it was very hard for me to climb up and down. Unlike my experience in a Tokyo capsule hostel, I told them it is very hard for me to climb and also there is an empty lower bed right next to mine but they told me they cannot help me (not sure maybe system is auto?). Also it is very well located, right near Nishiki market and Teramachi. Walking distance to Gion. I also like the shampoo and conditioner, made my hair soft :)
Stayed 1 night in Nov 2018
Response from REM on Dec 26, 2018
"Thank you for staying with us. And thank you for letting me know about your opinions. We hope to see you again! Arigatogozaimasu!"

6/10 Okay

Chris, QLD, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Not bad..
There was a mix up in our booking and the Chinese student who looks after the place sometimes was hard to deal with. Originally she gave us one key to a dorm, then gave us two more, when we had originally booked the private bathroom room upstairs... management or Expedia to blame I’m not sure but wasn’t a great start. Room looked tidy, but floors and air con system were extremely dusty. Laundry was good, although they are renovating downstairs atm.. Top bath was not available either... Wifi was hit and miss also... it was close to Teramachi Markets and about 8 min walk to the nearest train station
Stayed 4 nights in Oct 2018
Response from Hiroshi on Oct 25, 2018
I have various mistakes, I am sorry for the inconvenience. We will check the situation and make an effort to improve, so please keep patronageing from now on.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても満足できました！ ありがとうございました！
Stayed 1 night in Mar 2020
Response from グランレム京都 on Mar 16, 2020
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地がすばらしい！低コストで旅をしたい方向け！
まず立地が素晴らしいです。 ホステルの周りには飲食店、カフェ、デパートのような大きなビルがたくさんあります。 ベッドはカプセルホテルのような雰囲気で、広くはありませんが、ドミトリーに慣れている方でしたら問題ないでしょう。 キッチンもコンロが１つなので、時間帯によっては待つかもしれません。 調味料や料理器具はそろっていたので助かりました！ １人旅に向いている宿だと思います。
Stayed 4 nights in Jan 2020
Response from スタッフ　礒谷 on Jan 29, 2020
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from GRAND-REM KYOTO on Jan 24, 2020
Thank you very much for your staying. Hope to see you again! Arigatougozaimashita.

10/10 Excellent

wonjong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공용도미토리 공간에 머물렀습니다 제가 있을 때는 사람이 많이 있지 않아서 화장실에나 샤워공간이 충분했어요~ 깔끔하고 좋습니다
Stayed 3 nights in Jan 2020
Response from GRAND-REM KYOTO on Jan 24, 2020
이번에 당 호스텔을 이용해 주셔서 감사합니다. 다음에도 내점해 주십시오.

10/10 Excellent

misato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from グランレム京都 on Jan 24, 2020
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

8/10 Good

YA-PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from GRAND-REM KYOTO on Mar 3, 2020
感謝您選擇本旅館入住。期待能再次見到您。

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from グランレム京都 on Dec 25, 2019
Thank you very much for your staying. Hope to see you again! Arigatougozaimashita.

10/10 Excellent

teruhito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
京都1人観光
Stayed 1 night in Nov 2019
Response from グランレム京都 on Dec 5, 2019
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 1 night in Nov 2019
Response from GRAND-REM KYOTO on Dec 5, 2019
Thank you very much for your staying. Hope to see you again! Arigatougozaimashita.

6/10 Okay

Verified traveler

可もなく不可もなく
ロケーションはとてもいいと思います。 個室へは毎回鍵が必要でしたので面倒でした。ドミトリーのベットの下の南京錠が小さすぎて開けにくかったです。wifiや施設の案内は、カードか紙でもらえるとありがたかったかなと。（夜中、自販機を探すのが面倒だったので） 全体に可もなく不可もなく、素泊まりするなら格安だし文句はないという感じでした。
Stayed 1 night in Nov 2019
Response from グランレム京都 on Dec 5, 2019
この度はご利用ありがとうございました。 また貴重なご意見をいただきありがとうございます。 またのご来店お待ちしております！

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
京都の町中、ど真ん中。市場や商店街の観光にはとても便利。 共同のキッチンや、ランドリーがあり、滞在型の利用にはコストパフォーマンスに優れていると思いました。
Stayed 1 night in Oct 2019
Response from グランレム京都 on Dec 5, 2019
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
対応がとても良くありがたかったです！
Stayed 1 night in Sep 2019
Response from gramdrem kyoto on Sep 13, 2019
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Grand-Rem on Sep 10, 2019
Thank you very much for your staying. Hope to see you again! Arigatougozaimashita.

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
スタッフがとても親切です。　ドミトリーで共同トイレシャワーですが、色々な国の人がいて、学生時代に戻ったように楽しかったです 地下鉄の駅からはちょっと離れていますが、錦市場も近いし、新京極も歩いて行けるし、場所は便利です。 何より安くて清潔というのが一番です
Stayed 1 night in Aug 2019
Response from Grand-Rem on Sep 5, 2019
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from GRAND-REM on Sep 5, 2019
Thank you very much for your staying. Hope to see you again! Arigatougozaimashita.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
錦などに近くて、ちょっと帰るのにも便利
錦などに近くて、ちょっと帰るのにも便利。 荷物が多くても、サクッと帰れました。 スペースは、高さが無く、身体を完全に起こすことは出来ず、窮屈な感じ。 冷蔵庫もあり、自炊している外国人も多かった。
Stayed 1 night in Jul 2019
Response from Grand-Rem on Aug 1, 2019
この度はご利用ありがとうございました。 また貴重なご意見をいただきありがとうございます。 またのご来店お待ちしております！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通の便が良かった
交通の便が良くてお店もたくさんあって観光にも行きやすく大変楽しめました、 ありがとうございました。
Stayed 1 night in Jul 2019
Response from Grand Rem on Jul 18, 2019
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly and cozy place to stay, definitely a great spot for lone traveller
Stayed 4 nights in Jun 2019
Response from Manager Ryu on Jul 2, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place and the staffs are very nice. However, there is a little problem about the outdoor bath tub. There are too many insects outdoor and they climb into the bath tub at night since the light stand are pointing at it...
Stayed 2 nights in Jun 2019
Response from Manager Ryu on Jul 2, 2019
Thank you for staying with us and letting me know about your opinions. We will try to improve that and make the hostel better! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hostel in a great area.
The Grand-Rem Kyoto was one of the best Hostels during my trip to Japan. The area was really nice, lots of cute coffees, nice shops, markets and you could even walk to the imperial palace or the Nijo Castle. The staff was always super friendly and helped me with every question. The hostel was clean and every bed had his own big locker. I would highly recommend that Hostel and really hope that I can come back one more time.
Stayed 2 nights in Jun 2019
Response from Manager Ryu on Jul 2, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Mizue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Ryu on Jun 11, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from rem on Jun 4, 2019
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from GRAND-REM on May 23, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Grand Rem on May 16, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

KAORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とにかく便利
三条にも四条にも錦市場にもどらも徒歩圏内だったので泊まらせてもらいました！宿泊当日やチェックアウト後も8:00～22:00まで荷物を預かって貰えたのはすごく助かりました。シャワー室も洗面台も数があったので気を遣うことなく使えました。シャワー室に着替えとか置ける棚があったらよりよかったです。
Stayed 1 night in Apr 2019
Response from GRAND-REM on Jun 13, 2019
この度は当館のご利用ありがとうございました。 また機会がございましたら、どうぞよろしくお願いいたします。

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy shopping
Close to market and shopping center
Stayed 2 nights in Apr 2019
Response from Grand-rem on May 2, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Hot water to shower and keep the luggage even check out. But this hotel was quiet.I mean if you manna make friends in public kitchen seems hard.
Stayed 2 nights in Apr 2019
Response from Grand-Rem on May 2, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Close to bus stop and subway
Stayed 1 night in Apr 2019
Response from Grand-Rem on May 2, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 3 nights in Apr 2019
Response from Grand-Rem on May 2, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便 地點鄰近鬧區
交通方便 可步行至地鐵站及商店街 櫃檯親切入住手續快速
Stayed 1 night in Mar 2019
Response from rem on May 5, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
전반적으로 만족하지만 너무 추웠어요
방도 넓은편이고 좋앗어요 근데 너무너무 추웠어요ㅠㅠ 온도조절안되요
Stayed 1 night in Mar 2019
Response from rem on May 5, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
혼자오실분은 추천이에요
위치는 나쁘지않았는데 밤 늦게 혼자 다니기는 가끔 무서웠어요. 직원분들은 너무 친절하셔서 감사했습니다~ 조금 낡은 느낌이였고 샤워실이랑 화장실이 청소상태가 별로였어요 .. 공용욕실상 어쩔수 없는 문제인거 같아요 ㅎ 그리고 자려고 누웠는데 침대에서 냄새나는건지 방에서 냄새나는건지 꿉꿉한 냄새가 났습니다...ㅠㅠ 그래도 금방 적응하고 자는데는 문제 없었습니다 기온이랑 가와라마치랑도 가깝고 가격도 싸고 청결 감안하시고 가면 좋아요!! 냄새빼고 다 만족했습니다~ 전 다음에도 이용할거에요 !
Stayed 1 night in Mar 2019
Response from Grand-Rem on May 2, 2019
Thank you for staying with us ! We hope to see you again. Arigatogozaimashita!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Je recommande a 100% super quartier, bonne accessibilité ! Personnel très,très à l’écoute auberge à échelle humaine. Les dortoirs femmes sont supers ! Les douches de mêmes et le prix est bien plus que correct
Stayed 5 nights in Mar 2019
Response from rem on Apr 4, 2019
Thank you so much! Hope to see you again!

6/10 Okay

Verified traveler

防犯カメラがあるのは良いと思った
Stayed 1 night in Mar 2019
Response from Grand-rem on Mar 30, 2019
この度はご利用ありがとうございました。 又、ご意見いただきありがとうございます。 よりご満足頂けるホステルを目指してスタッフ一同改善に努めます。またのご来店をお待ちしております。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from rem on Apr 4, 2019
Thank you for staying with us We will try to improve that and make the hostel better! We hope to see you again. Arigatogozaimashita!

6/10 Okay

hiroaki

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2019
Response from Grand Rem on Mar 11, 2019
この度はご利用ありがとうございました！ また京都にお越しの際はぜひご利用下さい^^

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019
Response from rem on Apr 4, 2019
Thank you so much! Hope to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
立地も設備も最高でした！
Stayed 1 night in Feb 2019
Response from Grand-Rem on Mar 6, 2019
この度はご利用ありがとうございました！ また京都にお越しの際はぜひご利用下さい^^