Wonderful experience. The best: Unique and secure Wi-Fi SSID and PW for each room, did not trigger any warning of my internet security software (first in all my many hotel stays). Relaxing afternoon tea and happy hour included in room rate. Excellent: services of all staffs. Though small in American standard, the room is very clean, and the layout and design are modern and practical, like separate toilet, bath/shower, and wash areas. The not so good: not enough electric outlets bedside, and no dresser/drawer spaces to speak of. Overall: 5 star service at 3-star prices.