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Hotel La Fortuna

3.0 star property
Tranquil retreat with garden views offers the perfect balance of relaxation at the onsite spa and active recreation at the golf course, plus shopping options

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Hotel La Fortuna, in a shopping district, offers multiple experiences in one spot. Relax at the onsite spa after golfing, explore nearby shops, and enjoy free in-room WiFi. Staff assist with tours and tickets for exploring beyond the hotel.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Minimum check-in age: 15

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6 AM - 10 PM

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 per person
  • Airport shuttle fee: USD 47 per person (one way)
  • Airport shuttle fee per child: USD 47 (one-way), (up to 10 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hotel La Fortuna pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Hotel La Fortuna?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel La Fortuna?

Check-out is at 11 AM.

Does Hotel La Fortuna provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 47 per person applies.

Where is Hotel La Fortuna located?

Located in the heart of La Fortuna, this spa hotel is within a 5-minute walk of La Fortuna Park and Puentes Colgantes del Arenal. El Salto Fortuna River and Arenal Adventure World are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 129 out of 423 reviews
Rating 8 - Good. 185 out of 423 reviews
Rating 6 - Okay. 74 out of 423 reviews
Rating 4 - Poor. 24 out of 423 reviews
Rating 2 - Terrible. 11 out of 423 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
The bathroom in the room need renovation since it not functional and extremely old. Also don't expect hot water for your shower between 10AM and 4pm since they shut it down during that time. It also a little bit noisy due that you are on the corner two major roads. So overall if I had to go back to La Fortuna I would choose another hotel.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown central location, not a lot of amenities, but you are welcome to use the pool at a sister property about 3 blocks away which was nice! Ignacio, Joy, and Diane were all great at the front desk! Ignacio took a lot of his time to help me book an ziplines excursion, and Diane helped me call the shuttle company when my shuttle was late. Great people, would definitely return!
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Great location in this city. Can use updating. Didn’t like the rodent I heard in the walls as I was trying to sleep. The front desk did allow a room change.
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
.....nach vielem urgieren das Hotel gewechselt, da die A/C nicht ging.
Stayed 2 nights in May 2019
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel was well situated and in walking distance of everything in La Fortuna. The room was comfortable but basic with small tv only showing Spanish channels. Wifi was free but spotty.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Marisa

Liked: Cleanliness, staff & service

Good Location

The location of the hotel is excellent. Despite the room having air conditioner the window would not open preventing air circulation. The staff are kindly.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Stefan

Liked: Cleanliness

Ganz ok-Achtung bei Pfandrückgabe

Zimmer 210 bekommen,wo man auf riesige Klimaanlage in einer Nische geschaut hat...ist eher als Abstellkammer zu verwenden und nicht als Zimmer für einen Gast. Nach Reklamation wurde uns aber ein neues Zimmer mit super Aussicht gegeben. Achtung: beim Einchecken muss man Schlüsselpfand von 10$ oder 5000 Colones hinterlegen. Wir haben 10$ gegeben. Beim Auschecken wollte ich den Pfand auch in $ zurückbekommen. Stattdessen bekamen wir dies in Colones zurück. Trotz Bestehen auf die Rückgabe in $ hat die Dame an der Rezeption sich geweigert und meinte es geht nicht. Das ist vermutlich eine Art Masche von dem Hotel.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Buono e centrale . La località è molto decantata ma a mio parere sopravvalutata
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Emplacement de choix Manque de fenêtre et donc de lumières
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room window next to busy street

The staff and location were great. However our room was located on a busy street and I was kept up at night by the sounds of loud traffic. You you could ensure you did not stay in a room like this, you may have a better experience.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I paid for basic accommodations and that's what I got; except for the first day when the whole hotel was without AC. At least it seemed to be a rare occurrence.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé, facile à trouver, près du centre-ville, à proximité des activités.
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, room comfort

TE CAMBIAN DE HOTEL

El dueño de este hotel es un tramposo, tiene varios hostales y cuando llegas a el Hotel La fortuna te salen con que esta lleno y te mandan a hostales mas baratos y te lo cobran al mismo precio, ellos te venden la idea que esta todos los hoteles llenos y que sus hostales tienen alberca y en el Hotel la Fortuna no, pero son para jovencitos ruidosos. Las habitaciones son super sencillas y deprimentes. Cuando reclamas NADIE te resuelve nada. Fue la única y peor experiencia en COSTA RICA.
Stayed 1 night in Mar 2019
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and informative

Helpful and friendly front desk staff, concierge was very informed and helpful. They made suggestions based on what we wanted to do versus promoting spots that they had deals with. Definitely recommend based on the service and the room did the trick for one night stay.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Jay

Cash only in Dollars, no credit card accepted.

Needed dehumidifier, air seems musty. Very nice host. Two in room need need two hand towels. DOES NOT ACCEPT CREDIT CARD , CASH ONLY IN DOLLARS.HAD ASK FOR RECEIPT
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check-in compliqué

Lors du check-in, la réceptionniste nous annonce que lors de notre réservation l'hôtel était déjà surbooké. Elle nous invite alors à séjourner dans leur hostel backpackers se trouvant dans la même rue. Aucun dédommagement n'est prévu alors que l'hostel coûte moins cher. Il suffit de refuser pour que 5 minutes plus tard une chambre soit, par chance, libérée ! Pour le reste, hôtel propre et bon rapport qualité-prix.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Great location. Amazing staff. Room small but clean.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all spoke very good English. Lao very helpful in booking activities for me.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was at 2pm but we were given our rooms at 3:15pm, as they weren’t ready upon our arrival. It is a good hotel but its location makes it a little noisy, having 2 main La Fortuna streets surrounding it.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in downtown La Fortuna

It was a great hotel and a great value for the cost. Great location, very good service.
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
El hotel está bien ubicado, pero el servicio no fue el mejor, la habitación no estaba lista a la hora del check in, te muy pequeño y viejo, el baño incómodo. Solo dan jabón. Aunque es barato debe mejorar. No volvería
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good choices for breakfast. A little ways out of town so the walk uphill was pretty hard, but it was good exercise.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location!

Excellent location and having a restaurant for breakfast was convenient. New staff were in training but did a great job for being new. Waitress was superb! Noise from restaunt chairs dragging at night can be annoying if you are a light sleeper. I would stay again.
Stayed 3 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a deluxe double room in this hotel. Upon arrival they told ua that the hotel was fully booked. We got a room in a hostel instead which was not nice at all!
Stayed 1 night in Feb 2019