We got the 1259 sq foot (or similar sized apartment) & it was spacious indeed with a beautiful view & three balconies. It was clean & stayed cool with all the wall A/C units running. The bed was comfortable & there’s enough closet room to support a month’s worth of clothes. The bathrooms need a few things. There was no towel rack or hook & there wasn’t a real door on the shower stall & nothing to prop foot on, so difficult to shave your legs. It was very slippery, too.
Even though we got the apartment, which feels like it should come with more service, you get no service. There’s no room service, no robes or slippers, you can’t charge your food or drinks to your room. We ended up going to the store & filling our fridge & going out to eat a lot. Everything was great, service at the pool was slow or we were acknowledged but then forgotten. But nice cabanas.
Our only gripe was booking a couple’s massage, arranging our day around it & then when we arrived we find out another couple is already in the room, taking our appointment bc the manager double booked or didn’t ask for the names of spa guests. So, due to the confusion, we decided to allow the other couple keep our appointment. We were disappointed, but we just want other guests to know this happened so they can clarify that their appointment will be honored.