โComfortable, safe & clean in a historical hotel. The staff were very friendly and spoke English. Special thanks to Mr. Nabil & Faris.
I will be back!โ
โAll the staffs were very nice and friendly. The Italian restaurant on the 2nd floor was also generally okay. The guest room was also okay to stay as a business traveller.
However, the facility is poorly managed. The hotel building itself is quite old, and especially the gym looked almost abandoned. Treadmills were out of order, and weight training machines were literally broken. It's better to close the facility completely and remove from service list and website if they can't manage it...
โWe thoroughly enjoyed our stay at the Helnan Palace Hotel. We booked three rooms to celebrate my sister-in-lawโs wedding, and the experience was truly special.
The hotelโs decoration and vibe perfectly reflect the elegance of the last kingโs era, adding a unique charm to our stay.
The staff and service were beyond excellent. Youssef and the entire Front Desk team were incredibly helpful and always went above and beyond to assist us. The location is fantasticโjust a short walking distance from...
โThis was a fabulous hotel wotj outstanding customer service and simpky the most comfortable bed i have ever had the luxury to enjoy.The only downside was the very limited outdoor space around the pool for sunbathing and the way ot is fedigned there's also limited sunshine if one loves to sunbathe.โ
โWe had a wonderful stay at the Sheraton Montazah. After a disappointing experience elsewhere, the Sheraton felt like a breath of fresh air. The staff were professional and welcoming, check-in was smooth, and the rooms were clean and comfortable with a stunning view of the Mediterranean.
The hotelโs beach access and pool were perfect for our family โ clean, well-maintained, and not too crowded. Housekeeping was consistent and respectful of our schedule, and we always had fresh towels and bottled...
