Napa Mermaid Hotel & Suites

Property class: 4

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Glyki Nero Beach and Ayia Napa Sculpture Park, Napa Mermaid Hotel & Suites provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a detox wrap, a Thai massage, or reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi.
The current price is ₩254,806
₩277,739 total
includes taxes & fees
Oct 17 - Oct 18

Popular amenities

  • Hot tub
  • Free WiFi

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, Pool View

An aerial view of a hotel with multiple swimming pools, outdoor seating areas, and a large covered patio.

Executive Room, Pool View

  • Partial sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Room, Sea View

A modern living room with a grey sofa, a wooden TV stand, and a large window with curtains.

Junior Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Sea View

A modern hotel room with a large bed, a bedside table with a phone, a desk with a bowl of fruit and glasses, and a view of the ocean through large windows.

Standard Room, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Partial Sea View

A balcony with a table and chairs, a bed, and a view of the ocean.

Superior Double Room, Partial Sea View

9.2 out of 10
Wonderful
(10 reviews)
  • Partial sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Partial Sea View

A modern hotel room with a large bed, bedside tables, a TV, and a balcony with a city view.

Standard Double or Twin Room, Partial Sea View

8.6 out of 10
Excellent
(11 reviews)
  • Partial sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Suite, Sea View

A hot tub with a view of the ocean, a balcony with a table and chairs, and a modern interior design.

Grand Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite with outdoor Hot Tub

A balcony with a pool table, two blue sofas, and a view of the ocean.

Junior Suite with outdoor Hot Tub

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Ayia Napa City Center, a neighborhood in Ayia Napa, Napa Mermaid Hotel & Suites is in the entertainment district and near the beach. Ayia Napa Sculpture Park and Love Bridge are notable landmarks, and the area's natural beauty can be seen at Glyki Nero Beach and Cape Greco National Forest Park. Agios Epifanios Church and THALASSA Municipal Museum are two other places to visit that come recommended. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Visit our Ayia Napa travel guide
Map
45 Kryou Nerou, Ayia Napa, 05344

What's nearby

  • A ship anchored near a natural rock arch in clear blue waters.
    Love Bridge
    7 min walk - 0.6 km
  • Ancient stone structures, a palm tree, and a clear blue sky.
    Ayia Napa Monastery
    17 min walk - 1.5 km
  • Glyki Nero Beach
    2 min walk - 0.2 km
  • Pantachou Beach
    3 min walk - 0.3 km
  • Ayia Napa Sculpture Park
    3 min walk - 0.3 km

Getting around

  • Larnaca Intl. Airport (LCA)
    43 min drive

Restaurants

  • Vassos (Psarolimano) Fish Tavern
    18 min walk
  • Ocean Basket
    16 min walk
  • Jello
    17 min walk
  • Napa Crown
    14 min walk
  • The Caramel Onion
    17 min walk

About this property

Napa Mermaid Hotel & Suites

  • Upscale hotel near Love Bridge
  • Located close to Glyki Nero Beach and Ayia Napa Sculpture Park, Napa Mermaid Hotel & Suites provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a detox wrap, a Thai massage, or reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
    • Free self parking
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and a banquet hall
    • A computer station, luggage storage, and coffee/tea in the lobby
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 150 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Rainfall showers, free toiletries, and hair dryers
    • 32-inch HDTVs with satellite channels
    • Wardrobes/closets, recycling, and heating

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elia Taste & More
  • Flavors Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 15 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Napa Mermaid Hotel & Suites have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:30 AM–6:30 PM. The pool will be closed during the winter.

How much does it cost to stay at Napa Mermaid Hotel & Suites?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Napa Mermaid Hotel & Suites on Oct 17, 2026 start from ₩254,806, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Napa Mermaid Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Napa Mermaid Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Napa Mermaid Hotel & Suites?

Check-out is at noon. Late check-out is available for EUR 45.00 (subject to availability).

Does Napa Mermaid Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70.00 per vehicle applies.

Where is Napa Mermaid Hotel & Suites located?

Located in Ayia Napa City Center, this spa hotel is within a 10-minute walk of Glyki Nero Beach, Ayia Napa Sculpture Park, and Love Bridge. Agios Epifanios Church and Ayia Napa Aqueduct are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Napa Mermaid Hotel & Suites Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 454 out of 669 reviews
Rating 8 - Good. 175 out of 669 reviews
Rating 6 - Okay. 27 out of 669 reviews
Rating 4 - Poor. 9 out of 669 reviews
Rating 2 - Terrible. 4 out of 669 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities and helpful staff. Breakfast was varied and plentiful. A special shoutout to Expedia, who added the extra upgrade to our room and a free two additional hour’s checkout free of charge!!!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stylish hotel, fantastic suites, a superb spa, and very friendly and helpful staff who go out of their way to cater to your every need. The only downside: the range of activities on offer for under-16s could be improved. There’s a playground for the little ones, tennis courts and a pool table. In short: if you’re travelling with teenagers, you’re better off looking elsewhere. For everyone else, this place comes highly recommended.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with friendly and nice staff. Gym and sauna hours should be extended and start time should be before breakfast time. Inside pool not really useful, it is dark and no really eye catching structure. Good breakfast!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with one of the most service minded staff I've had. Really good food and overall a very nice stay, will definitely come again.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great views. Good access to the beach and a really nice evening bar with live music. Bit of a walk to town
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly service. Excellent breakfast buffet. Walking distance to a beautiful beach.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely premium rooms at the side of the property.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect holiday

We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We stay only for one night but everything was 100% in order. Nice service and clean rooms .
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Our stay at Napa Mermaid was excellent. Beautiful decorated rooms nice view from balcony close to the beach and to the centre. Service top. Food really nice selection. Will return there.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quietly located hotel on the edge of Aya Napa. Super breakfast, nice rooms, great pool with plenty of sunbeds and a view of the sea. Small beach and the Bridge of Lovers as well as the centre of Aya Napa are within walking distance. Plenty of parking spaces available, about 40 minutes' drive from Larnaca Airport.
Stayed 9 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Napa Mermaid Hotel & Suites. Everything was great — the breakfast was delicious, the rooms were very comfortable, and the hotel is perfectly located, close to the beach and the town center. The only small issue was the mattress, which felt a bit too soft or maybe a bit old. Apart from that, everything else was excellent — a solid 5 out of 5 experience!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you 😊

Beautiful hotel, super-maintained and very clean, with super-friendly staff who make you feel pampered. The facilities are very good, with a full breakfast. It's right across from a wonderful beach. I'm also grateful that we went to celebrate my husband's birthday and they made me feel so welcome. I highly recommend this hotel.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

It was a fabulous property very clean superbly located. Great cocktails at the sea view terrace bar. In room dining and the breakfasts were great too. Reception staff was super helpful. Beach and supermarket two min away. We had the room with plunge pool and were very happy with everything.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goof Place to Stay

Very convenient location, steps away from the beach and not far from the center. Walking distance to attractions, such as sculpture park and natural bridge/arch--a dramatic cliff. Staff very friendly. good dinning options, bar with live music on Fri/Sat/Sun evening
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here five times and will no doubt stay again. Wonderful hotel, set on the edge of Ayia Napa, just a hop from a beautiful beach and stunning coastline, and a short drive from Cape Gkreko and the Protaras area. The staff are second to none, from reception to restaurant to housekeeping. Excellent buffet breakfast and themed dinners. However, vegetarian options are limited, but they are very happy to prepare something special to order. Love love love this hotel.
Stayed 10 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: staff very helpful and friendly, hotel was very clean and nicely decorated; great value for the facilities and quality of the hotel. Improvements: lifts were very slow; luggage room not very secure.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and comfortable room. Good breakfast, but the buffet dinner was mostly the same every evening and under Asia night there dere no asian dishes. Few alternative on fish and seafood.
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We can fully recommend

A superb hotel with a fantastic location. However, the rooms would benefit from being vacuum cleaned from time to time instead of floors just being washed as it just pushes around dirt like hairs etc. Very delicious breakfast with lots of options to choose from. Very service minded and helpful staff whether at the reception, the pol bar or in the restaurant. Overrall condition is as expected and we would like to come back again.
Stayed 10 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but not like in the picture, I had sea view, but the hotel is not on the beach, is a little bit fare
Stayed 1 night in Apr 2025