루이스, 잉글랜드의 저렴한 호텔

“There was plenty of parking and the room was adequate. The restaurant is permanently closed and we were not informed of this until we were sent an email 20 minutes before we arrived.”

“Breakfast was poor, little choice of very basic items.”

“Friendly staff, excellent food ,clean comfortable and quiet room”

“Friendly staff who wanted to help”

“We booked through Expedia who then passed the wrong dates onto the accommodation.”

“Customer service was a real issue at this hotel. There was no-one on Reception on my arrival, just a sign to say they were in the dining area. I went to the dining area and asked someone there if I could have help with my bags. There is no lift and there were 3 flights of stairs to my room. No-one came. Eventually, someone working in the empty bar area offered to help put my bags somewhere safe while I found somewhere to park. He was unable to advise me where the best car park was. When...

“Good self serve breakfast”