스위트 | 거실 공간 | TV

로렌스 호텔 여행 후기

5 out of 5
로렌스 호텔
Rua Consiglieri Pedroso, 38-40, Sintra

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 374개 이용 후기 중 260개" "
평점 8 - 좋아요. 374개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 374개 이용 후기 중 24개" "
평점 4 - 별로예요. 374개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 374개 이용 후기 중 6개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location but badly needs updating. So much potential but tired and boring. Views out windows are beautiful. Outdoor seating area is boring. Needs flowers and bright colors.
2024년 4월에 3박 숙박함
답변 제공: Rui Cardoso 님, 2024년 5월 20일
Dear James,We appreciate you taking the time to provide a feedback of your stay. It is very very rewarding to know that you enjoy our prime location. We are very disappointed to hear to hear that you found our seating and comun areas to be below your standards but we hope you give us another chance to make it up to you.We look forward to welcoming you back then. Warm regards,

10/10 - 훌륭해요

Kasha

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Rui Cardoso 님, 2024년 5월 17일
Dear Kasha. Thank you for your review and for choosing our hotel. We are very happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm regards,

10/10 - 훌륭해요

Jon 님, washington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming small older property recently renovated,
2024년 5월에 2박 숙박함
답변 제공: Rui Cardoso 님, 2024년 5월 10일
Dear Jon. Thank you for your review and for choosing our hotel. We are very happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm regards,

10/10 - 훌륭해요

Brian 님, Boulder

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a beautiful room in a hotel that is part of the history of Sintra. We were made to feel welcome from the moment we arrived at the hotel.
2024년 5월에 1박 숙박함
답변 제공: Rui Cardoso 님, 2024년 5월 10일
Dear Brian, Thank you for your review and for choosing our hotel. We are very happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm regards,

10/10 - 훌륭해요

lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A charming, beautiful historical hotel located in heart of Sintra. We walked through town each night and enjoyed shopping and eating. Staff very accommodating. Our room was so sweet with four poster bed and large bathroom. We loved our stay. Highly recommend.
2024년 4월에 1박 숙박함
답변 제공: Rui Cardoso 님, 2024년 5월 10일
Dear Lisa, We appreciate the time and availability you had to write your opinion regarding your most recent stay at Lawrences Hotel. It is with proud that we read your review, regarding our staff and our hotel. We hope we can have another chance to welcome you back on your next visit to Sintra. Warm regards,

10/10 - 훌륭해요

Jody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for touring Sintra. The food was absolutely delicious! The staff were all incredibly friendly and helpful.
2024년 4월에 2박 숙박함
답변 제공: Rui Cardoso 님, 2024년 4월 25일
Dear Jody,We appreciate the time and availability to express your opinion regarding your most recent stay at the Lawrences Hotel. We couldn't be more proud to read your review.It is very rewarding to know that you enjoy our prime location and felt the warmful and professional performance of our team.Looking forward for your next visit!Kind regards

10/10 - 훌륭해요

Brent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great find, did not realize how close this was to the main shopping and attraction areas of Sintra. Staff was excellent, and helped us to park our car nearby. The hotel has character. Breakfast buffet excellent. It is a great spot but not well suited to cars during peak tourist hours. I had to drop my wife at the door to check in and was then forced to leave her to allow others by. Fortunately we managed and hotel staff were excellent to help us.
2024년 4월에 2박 숙박함
답변 제공: Rui Cardoso 님, 2024년 4월 19일
Dear Brent. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warm regards,

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 2월에 4박 숙박함
답변 제공: Rui Cardoso 님, 2024년 3월 16일
Dear Mr. Richard,We appreciate the time and availability to rate your experience at the Lawrences Hotel.We are happy to see that you have enjoyed your stay overall.We hope we can welcome you back on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Michel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel proved to be a wonderful experience. Diana who checked us in was a wonderful person who made us feel special our whole stay. The room was amazing with spectacular views and the food was great. The only bad thing i have to say is our stay was too short and we were sad to leave.
2024년 1월에 1박 숙박함
답변 제공: Carla Nunes - General Manager 님, 2024년 2월 5일
Dear Mr. Michel,We appreciate the availability to write your opinion regarding your most recent stay at the Lawrences Hotel.We thank you for your kind words regarding our staff, the views of our rooms and the food of our amazing Restaurant, and we are so happy to know that thismade the difference during your stay.We hope we can welcome you back, on your next trip to Sintra!Kind regards,

8/10 - 좋아요

Rui

2024년 1월에 1박 숙박함
답변 제공: Diana Martins 님, 2024년 1월 29일
Estimado Sr. Rui,Agradecemos a disponibilidade e o seu tempo, para avaliar a sua mais recente estadia no Lawrence's Hotel.Agradecemos a sua visita, na esperança de um dia voltar a recebê-lo!Com os melhores Cumprimentos,

10/10 - 훌륭해요

Kaleigh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Diana Martins 님, 2024년 1월 7일
Dear Mr. Kaleigh Almeida,We appreciate the time and availability you had to write and evaluate your most recent experience at the Lawrences Hotel. We are proud to know that you have enjoyed your stay overall and we hope we can welcome you back again, on your next trip to Sintra!Kind regards,

10/10 - 훌륭해요

Maxwell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Hotel
This is the perfect hotel in the perfect location. The rooms are updated but maintain their charm. The staff could not be nicer. Has a wonderful sitting lounge to relax in. Is in the perfect location to explore Sintra and all of the surrounding sites. The breakfast spread is amazing. The food in the restaurant is very good.
2023년 12월에 4박 숙박함
답변 제공: Diana Martins - Front Office Manager 님, 2023년 12월 31일
Dear Maxwell,We appreciate the time and availability to express your opinion regarding your most recent stay at the Lawrences Hotel. We couldn't be more proud to read your review. It is very rewarding to know that our guests enjoy our prime location, the charm of our rooms and most important, felt the warmful and professional performance of our team.Looking forward for your next visit!Kind regards,

10/10 - 훌륭해요

MARIA

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming ambiance and very attentive staff!
2023년 11월에 2박 숙박함
답변 제공: Diana Martins - Front Office Manager 님, 2023년 11월 19일
Dear Maria, We appreciate the time and availability you had to write your opinion regarding your most recent stay at Lawrences Hotel. It is with proud that we read your review, regarding our staff and our hotel. We hope we can have another chance to welcome you back on your next visit to Sintra! Kind regards,

10/10 - 훌륭해요

marilia

2023년 11월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 12월 5일
Dear Marilia,We appreciate the time and availability to rate your experience at the Lawrences Hotel.We are happy to see that you have enjoyed your stay overall.We hope we can welcome you back on your next visit to Sintra!Kind regards,

8/10 - 좋아요

Natalie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice service and location. Unfortunately hotel is old and tired. Lovely staff and lovely breakfast. Nice convenient location.
2023년 10월에 1박 숙박함
답변 제공: Diana Martins - Front Office Manager 님, 2023년 11월 19일
Dear Natalie,Thank for choosing Lawrences Hotel to spend your days in Sintra! We appreciate your words regarding the service the team, location and also the breakfast! We have taken good notes regarding the points you have highlighted in order to correct them and improve our performance. We have passed the message to our management department.It was such a pleasure to have you with us, that we are looking forward to welcome you again!Kind regards,

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great. Location, service, comfort.
2023년 10월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 11월 19일
Dear Ali,Thank you for choosing the Lawrences Hotel to spend your days visiting Sintra!We are pleased to know that our prime location, the service of our incredible team and the comfort of our rooms have made the difference during your stay! Looking forward to welcome you back!Kind regards,

10/10 - 훌륭해요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
It was wonderful. The comfort, beauty and friendliness of staff made our stay great.
2023년 10월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 11월 19일
Dear M,Thank you for taking the time to write about your recent stay at Lawrences Hotel.It makes me very happy to know that you have enjoyed your stay overall and proud to hear that out team made the difference during your experience!Looking forward to welcome you back!Kind regards,

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older hotel with character. Away from the chaos and bustle of the tourist square but just a three minute walk into the heart of town. Nice breakfast included with the room. Friendly and helpful staff. Easy walking access to Quinta da Regaleira which is definitely worth seeing. We would stay here again!
2023년 10월에 2박 숙박함
답변 제공: Diana Martins - Front Office Manager 님, 2023년 10월 28일
Dear Margaret,We appreciate the time and availability to write your opinion regarding you most recent stay at Lawrences Hotel.How rewarding it is to read your comment, and to know that you have enjoyed your stay with us!Looking forward to welcome you back again on your next trip to Sintra!Kind regards,

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was a bit tricky rent a small car !
2023년 10월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 10월 16일
Dear Jackie,We apprecate the time and availability to write your opinion regarding your most recent stay at Lawrences Hotel. We are appy to know that you have enjoyed your stay overall. Drving and parkig in Sintra is hard due to the peculiar chactheristics (narrow streets) of the town itself. We aways suggest guests to have a driver or to come on a different way of transportation rather than your own car/rent a car.We look forward to welcome you again,!Kind regards,

4/10 - 별로예요

janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved this hotel. Small and quaint, lovely staff, clean rooms with beautiful views. Good on site restaurant with excellent wine list. Highly recommend if you plan on an overnight stay in Sintra.
2023년 9월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 10월 11일
Dear Janet,We appreciate the time and availability to write your opinion regarding your most recent stay at the Lawrences Hotel.We are happy to know that you have enjoyed your stay overall, but we must say that we were a little bit surprised with the evaluation. We hope that you can change it, to the one that reflects your kind words that mades so happy and proud!Looking forward to see you again!Kind regards,

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lawrence Hotel is a lovely boutique hotel in close proximity to the hilltop castles in Sintra. Conveniently, we walked to dinner. Our room was very comfortable and beautifully appointed…modern amenities in an old world setting. The breakfast buffet was delicious. The staff we encountered were very personable.
2023년 10월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 10월 9일
Dear Stephen,We appreciate the time and availability you had to write your opinion about your most recent stay at the Lawrences Hotel.We are happy to know that you have felt the warm welcome of our staff and also that you have enjoyed the room and breakfast. The Lawrences Team wishes all the best, and hopefully we can welcome you back oon your next visit to Sintra! Kind regards,

10/10 - 훌륭해요

janet

연인과의 여행
Beautiful hotel, clean rooms, excellent customer service . Highly recommend
2023년 9월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 9월 25일
Dear Janet,We appreciate the time and availability to write your opinion regarding your most recent stay at Lawrences Hotel. We are very proud to see that you have enjoyed your stay overall! It makes me very happy to see that customer service was a point that made the difference during your experience!Kind regards,

10/10 - 훌륭해요

George

2023년 8월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 9월 23일
Dear George,Thank you for choosing Lawrencesa Hotel to stay during this days in Sintra!We are happy to know that everything went well and that you have enoyed your eperience overall.Looking forward to welcome you back!Kind regards,

10/10 - 훌륭해요

Lawrence

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved It
Wonder old hotel right in the city center. It is the oldest working hotel on the Iberian Peninsula. Lord Byron would often stay there. Has been nicely renovated keeping the best of the old intact. Short on electrical outlets is the only drawback. There are enough however to get by. Internet conection is great English is spoken by all and all the staff was super friendly and helpful
2023년 7월에 2박 숙박함
답변 제공: Diana Martins - Front Office Manager 님, 2023년 8월 2일
Dear Mr. Lawrence,Thank you for the time and availability to writte your opinion regarding your most recent stay at Lawrences Hotel.It is very rewarding to know that you have enjoyed your stay with us! We appreciate your feedback regarding the eletric outlets, we are in the process to correct this, so important detail. Thank you once again for your preference! It was such a pleasure to have you as our guest, that we all want you to come back!Kind regards,

10/10 - 훌륭해요

Robert

2023년 7월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 7월 27일
Dear Robert,We appreciate the time and availability you had to writte your opinion about your recent stay at Lawrences Hotel.It is very rewarding for us to know that you have enjoyed your stay overall! The Lawrences Team wishes you all the best hoping that we can welcome you again on your next trip to Sintra!Kind regards,

4/10 - 별로예요

Ambreen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
PROS: Good location, very close to sights CONS: One very pushy receptionist that tries to corner you into overpriced tours and ground transportation; Old fashioned decor (it is the oldest hotel in the Iberian Peninsula and it shows!)
2023년 7월에 2박 숙박함
답변 제공: Diana Martins - Front Office Manager 님, 2023년 7월 25일
Dear Ms. Ambreen,Thank you for the availability and time to writte your review regarding your most recent stay at Lawrences Hotel. I am very sad to know that we have not met your expectations. I appreciate your feedback, which is so important for us. It makes us alert, better and with motivation to do it better. Im sorry if you felt that they try to corner you, on the front desk, that is not our standards. We always try to give all the options to the customer, so they can choose what it suits better in their plans. I would be very happy if you could give us a second chance to show you what we really practice on our daily basis, and so you can change your opinion about us!The Lawrences Team wishes you all the best, hoping that we could meet again, on your next trip to Sintra!Kind regards,

10/10 - 훌륭해요

Melanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the staff and we stayed in the Jane Lawrence room, a beautiful corner room with great views and a small balcony. The breakfast was fine and we enjoyed the location. Plenty of pretty indoor and outdoor spaces. We especially liked Amanda who was very kind to us!
2023년 7월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 7월 19일
Dear Melanie,Thank you for the time and availability to write your opinion regarding your most recent stay at Lawrences Hotel. We apreciate your kind words regarding the room, breakfast, location and also regarding the service of our staff. It makes us proud! The team of the Lawrences Hotel wishes you all the best and hopefully we can welcome you back again, on your next trip to Sintra!Kind regards,

10/10 - 훌륭해요

Carolyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location in the center of historic Sintra. Feels like you are a guest in a quaint English Cottage. The staff was friendly and our room had a lovely, private terrace!
2023년 7월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 7월 18일
Dear Carolyn,We appreciate the time and availability to writte your opinion about your most recent stay at Lawrences Hotel.It is an immense pleasure to read a review like yours! Im happy that you enjoyed your room, our prime location, and of course the service of our professional and helpful staff!Looking forward to have you again as our guest!Kind regards,

10/10 - 훌륭해요

alexander 님, Wexford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really most convenient location and amazing ambience with the forest, view and history.
2023년 7월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 7월 14일
Dear Alexander,It is with immense pleasure that we read your review!We appreciate the time and availability to writte your opinion regarding your most recent stay at Lawrences Hotel.We are appy to know tht you have enjoyed your stay overall.Hopefully we can welcome you back on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Avi

2023년 7월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 7월 14일
Dear Mr. Avi,We appreciate the time and availability you had to writte this review regarding your most recent stay at Lawrences Hotel.We are happy to know that you have enjoyed your stay, and it will be our pleasure to have you again as our guest, on your next trip to Sintra!Kind regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historic hotel with lots of character
Lovely hotel with impressive history. Really love the character and charm of the place especially with the reading room and sitting areas.
2023년 7월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 7월 8일
Dear Guest,We apreciate the time and availability to give your opinion regarding your most recent stay at Lawrences Hotel.We are pleased to know that you have enjoyed your stay overall and also that you loved our history, character and charm. The Lawrences Team wishes all the best and we hope we can welcome you back again!Kind regards,

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfaction Guaranteed
Wonderful staff, room was upgraded, very clean. had a balcony the view was great. Location was great not far from city center (walkable). Walkable to one of the main attractions as well. Breakfast very nice. All of my needs were met.
2023년 6월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 29일
Dear Karen,Thank you for the time and availability to write about your most recent stay at Lawrences Hotel.It is an immense joy to read a review like yours! Your words makes us very proud and we will share it with all the team members. We are happy to know that we have met your expectations!Looking forward to have a you as our guest again, on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Timothy

2023년 6월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 17일
Dear Timothy,Thank you for your opinion and for the time spent on evaluating your most recent stay at the Lawrences Hotel.I hope we can welcome you back on your next trip to Sintra!Kind regards,

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 17일
Dear Timothy,Thank you so much for your evalutation regarding the most recent stay at the Lawrences Hotel!We are happy to know that you have enjoyed your stay with us! It was a pleasure to have you as our guest and we are looking forward to welcome you again!Kind regards,

8/10 - 좋아요

Soroush

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This Sintra hotel offers a wonderful slice of history with its well-preserved, vintage architecture. However, the inconvenient parking and some staff communication issues somewhat tarnished the experience. Despite these drawbacks, it's a fine choice for history buffs.
2023년 6월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 17일
Dear Mr. Soroush,We appreciate the time you spent on writting this review about your most recent stay at the Lawrences Hotel.Im happy that you have enjoyed your stay overall. Looking forward to welcome you back on your next visit to Sintra!Kind regards,

2/10 - 너무 별로예요

Michael 님, Scotts Valley

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible terrible. NO PARKING ANYWHERE. Hotel advertises parking - but non-existent! Drove around for 4 hours looking for parking. Hotel only has 2 spaces (taken). Offered us parking is dilapidated barn - narrow door and not secure - too dangerous for entry of rental car. Had to leave and stayed up the coast at Immerso in Ericierra (great experience). Warning - do not stay here! You will not be happy!
2023년 6월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 17일
Dear Michael,Thank you for your review. I must say that i am very surprised with your words.The Lawrences Hotel is situaded on the heart of Sintra, a medieval town and also very touristic. Due to our prime location and to the carachteristic of the town, parking is not easy. On the confirmation of all of our reservations we always inform that, the streets are narrow and most of them, private for residents. The hotel has a private garage with an additional cost, that is closed every night and besides that, we also have 2 free spots on the street that are upon availability. The hotel offered all the possibilities for you to park, we even send a person to go with you inside your car, to help you park,we gave the possibility to remove a car from the street so you can park your car, but you refused all the options and all the effort that our staff made to welcome and help you. Im sad that, you have left the hotel without knowing the hotel, the rooms, the service. In case you would like to visit us, we'll be happy to welcome you, so you can change your opinion about us.Kind regards,

10/10 - 훌륭해요

Feng

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lawrence’s Hotel is ideally located and almost all the major attractions are within walking distances. The hotel itself is a jewel not to be missed, it also has an excellent restaurant; the breakfast included with the stay is very enjoyable, especially in the large dinning rooms surrounded by beautiful scenes. The bedroom and living rooms carry plenty of the old-time charms. The (free) street parking during busy daytime is very difficult to get, but the crowds clear up towards evening and overnight parking is easy. If you stay Sinatra overnight, this is definitely the place to be.
2023년 4월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 10일
Dear Feng,We appreciate the time you spent on writting this review regarding your most recent stay at the Lawrences Hotel.We are very happy to read your review and it makes us proud to know that you have enjoyed your stay overall and that you found our hotel a place to be in Sintra! Thank you for your kind words! It was a pleasure to have you as our guest and we hope we can welcome you back on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cute older hotel. The only negative is most boutique hotels have robes and the Lawrence hotel did not.
2023년 5월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 10일
Dear Kevin,We appreciate the feedback regarding your most recent stay and we are pleased to know that you have enjoyed your stay overall!We have taken good notes regarding the robes and we hope we can welcome you back on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Claudia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed my entire stay at Lawrence's Hotel. The property was beautiful and I feel in love with Sintra and everything the city had to offer. The staff was very nice and professional, the morning breakfast was great and many options to chose from. Thank you for making our experience to Portugal so AMAZING.
2023년 4월에 4박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 10일
Dear Claudia,Thank you so much for your kind words regarding your stay at Lawrences Hotel!We are happy to know that you enjoyed your stay, and even happier to know that we made this trip amazing for you! It means that we have accomplished our mission! Looking forward to welcome you back on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Victoria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is charming and very conveniently located but the best thing was the wonderful staff. So friendly and helpful yet very professional. You must stay here if you are coming to Sintra.
2023년 5월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 10일
Dear Victoria,We appreciate the time you spent on writting this review about your most recent stay at the Lawrences Hotel.We are happy to know that we have met your expectations and that you found our staff friendly, helpful and professional. It makes us very proud!Looking forward dfor your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Debra

2023년 5월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 5월 28일
Dear Debra,We appreciate the time you spent on writting this review regarding your most recent stay at the Lawrences Hotel.We are very happy to know that you have enjoyed your stay overall and we would be very pleased to welcome you back again, on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Julian

2023년 5월에 5박 숙박함
답변 제공: Diana Martins 님, 2023년 5월 28일
Dear Julian,We appreciate the time you spent on writting this review regarding your most recent stay at the Lawrences Hotel.We are very happy to know that you have enjoyed your stay overall and we would be very pleased to welcome you back again, on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Visa

2023년 5월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 5월 28일
Dear Visa,We appreciate the time you spent on writting this review regarding your most recent stay at the Lawrences Hotel.We are very happy to know that you have enjoyed your stay overall and we would be very pleased to welcome you back again, on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Catalina

2023년 5월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 6월 11일
Dear Catalina,Thank you for your evaluating the Lawrences Hotel regarding your most recent stay!I hope we can welcome you back on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Barbara 님, New York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely rooms, incredibly nice and helpful staff
2023년 5월에 1박 숙박함
답변 제공: Diana Martins - FO Manager 님, 2023년 5월 5일
Dear Barbara,Thank you for the time you took on evaluating your most recent experience at the Lawrence's Hotel.It is very rewarding for us to know that our helpful staff and our beautiful views and rooms, made the difference during your stay.We hope we can welcome you back on your next visit to Sintra!Kind regards,

10/10 - 훌륭해요

Joao

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 4월에 6박 숙박함
답변 제공: Diana Martins - FO Manager 님, 2023년 5월 5일
Dear Joao,We would like to thank you for the time you spent on writting your opinion, regarding your most recent stay at the Lawrence's!It was a pleasure to have you as our guest and we hope we can welcome you back on your next visit to Portugal/Sintra!Kind regards,

10/10 - 훌륭해요

Terence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 7박 숙박함
답변 제공: Diana Martins 님, 2023년 5월 28일
Dear Terence,We appreciate the time you spent on writting this review regarding your most recent stay at the Lawrences Hotel.We are very happy to know that you have enjoyed your stay overall and we would be very pleased to welcome you back again, on your next visit to Sintra!Kind regards,

8/10 - 좋아요

Michiko 님, Washington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location was convenient to the downtown historic area and shopping, as well as to trails leading to the Moorish castle and the Palace of Pena. The staff was polite and helpful and the building itself has an interesting historic and literary past. We had an excellent meal at the on site restaurant. Parking is a challenge though, and our room had a distracting odor problem.
2023년 4월에 1박 숙박함
답변 제공: Diana Martins 님, 2023년 5월 10일
Dear Michiko,Thank you for the time spent on writing this review regarding your most recent stay at the Lawrences Hotel.It is very pleasant for us to know that you have enjoyed your stay overall and also that you found our staff helpful and polite.It will be a pleasure to have you again as our guest on your next visit to Sintra!Kind regards,

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Beautiful old hotel, some parts need attention
Overall it was a joy to stay in this beautiful old hotel. The public areas of the hotel are lovely and there are various attractive corners to relax in. The staff were all lovely and very attentive and helpful. The breakfasts were absolutely excellent. We booked a superior room, but unfortunately the bathroom in particular was run-down and in need of refurbishment. For example, there was a large crack in the basin and black marks in the bath. We had a balcony terrace overlooking the garden and this was a lovely space, but there were only upright chairs and no table - although there was plenty of room for a table, and even sun loungers. The bedroom itself was nicely decorated, but small and quite dark. The mattresses on the beds were very bouncy so not so comfortable. It was a very expensive stay and we expected more for the price. The food in the restaurant was excellent, although again extremely expensive, even for Sintra.
2023년 4월에 3박 숙박함
답변 제공: Diana Martins 님, 2023년 5월 10일
Dear Ms.Janet,Thank you for choosing Lawrences Hotel to spend your days in Sintra!We are happy to know that you have enjoyed your stay with us! We have taken good notes regarding the points that you comment so we can improve our service and be better!Thank you for your feedback! You opinion matters!Looking forward to see you on your next trip to Sintra!Kind regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Hotel facility good, service extremely poor
The hotel rooms, location, condition, comfort, quietness & cleanliness are all as advertised and were fine- well executed, no complaints. However, after that it was a disappointment across the board. The service is woebegotten- the guest-facing staff were almost universally woefully trained. Some of them try but they're just not capable. A few examples- wine served in tiny glasses, terrible coffee served at breakfast, a pretty decanter of port standing off to the side of the check in counter sits ignored through the check-in process, with no invitation from the front desk clerk to help themselves. The central selection of the 3 meat entrees in the dinner menu was somehow unavailable the eveing we dined. Majority of breakfast tables not made up after previous guests- instead strewn with crumbs, napkins etc left behind, besides giving the dining room a completely unsightly look it forced us into selecting any table that hadn't first been dined at. To cap it off- we were assured the evening before check out we could ask the front desk to book a cab a 1/2 hour before pick up time. But come morning we were 'corrected', that the cab services do not reserve in advance and come back when we're leaving and it will take 10 min. On what was now the third attempt the front desk was not even able to get through to get a cab. We were told, 'oh, no problem- just go to the square (300 M walk lugging bags) and there's always cabs. No surprise when we got there to find NO cabs.
2023년 4월에 2박 숙박함
답변 제공: Diana Martins 님, 2023년 4월 23일
Dear Guest,We want to thank you for taking the time to write about your stay at Lawrence’s Hotel.We are very sorry to hear that your stay did not meet your expectations. We want to assure you that we will do everything to ensure that your next stay with us is extremely pleasant, as we work every day to improve and pay attention to every detail of our guests’ experiences.We look forward to your next visit.Kind regards,