“Absolutely unacceptable experience. I stayed here for one night on June 26, 2026, and arrived at 9:30 PM with a confirmed reservation. Instead of checking me in, I was told my room wasn’t ready. I wasn’t given a room until 12:05 AM—more than 2½ hours later.
What’s the point of making a reservation if the hotel can’t have a room ready by late evening? Making exhausted guests wait past midnight because of poor planning is simply unprofessional. There was no sense of urgency, no proper...
“Absolutely unacceptable experience. I stayed here for one night on June 26, 2026, and arrived at 9:30 PM with a confirmed reservation. Instead of checking me in, I was told my room wasn’t ready. I wasn’t given a room until 12:05 AM—more than 2½ hours later.
What’s the point of making a reservation if the hotel can’t have a room ready by late evening? Making exhausted guests wait past midnight because of poor planning is simply unprofessional. There was no sense of urgency, no proper...
Venugopala