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Heeton Concept Hotel City Centre Liverpool

3.0 star property
Hotel with a 24-hour front desk, 6-minute walk to Royal Albert Dock

Choose dates to view prices

Heeton Concept Hotel City Centre Liverpool, in downtown Liverpool, offers modern comfort and practicality. Enjoy drinks at the bar, dine at the restaurant, and stay connected with in-room WiFi. Visitors consistently praise the attentive, helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Free WiFi

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, free WiFi, bed sheets

Superior Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Map
James Street, Liverpool, England, L2 7PQ

What's nearby

  • Cavern Club - 4 min walk - 0.4 km
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.4 km
  • Liverpool ONE - 5 min walk - 0.4 km
  • Royal Albert Dock - 6 min walk - 0.6 km
  • ACC Liverpool - 12 min walk - 1.1 km

Getting around

  • Liverpool James Street Station - 1 min walk
  • John Lennon Airport (LPL) - 27 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Meet Argentinian Restaurant - ‬2 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

Hotel near Cavern Club
Located close to Liverpool Town Hall and Port of Liverpool Building, Heeton Concept Hotel City Centre Liverpool has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Express check-out, express check-in, and an elevator
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
  • A vending machine and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 154 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, limited housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 19.20 per day); discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

Is Heeton Concept Hotel City Centre Liverpool pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at Heeton Concept Hotel City Centre Liverpool?

Check-out is at 11 AM. Late check-out is available for GBP 20 (subject to availability).

Where is Heeton Concept Hotel City Centre Liverpool located?

Located in Liverpool City Centre, this hotel is within a 5-minute walk of Port of Liverpool Building, Museum of Liverpool, and Liverpool Town Hall. Cavern Club and Cunard Building are also within 10 minutes. Liverpool James Street Station is only a 2-minute walk and Moorfields Station is 8 minutes.

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Reviews

Heeton Concept Hotel City Centre Liverpool Reviews

8.2

Very Good

8.4

Cleanliness

9.4

Location

8.6

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 376 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

Reviews

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Booked easily and a good price
Stayed 1 night in Oct 2025

6/10 Okay

Hala

Disliked: Staff & service
Excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce and clean. Comfortable bed. What more could you need! Great location for the docks and city centre. Parking a short walk away but not too far.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Central Liverpool Location

In a central location yet very quiet with a large room. The decor is a little tired but overall not a bad place to stay.
Stayed 1 night in May 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Welcomed with a smile. We left our bags with them until check in. The room was clean and the bed was comfortable. Its in a great location for The Albett Docks and Liverpool 1. We didn’t eat there as we were meeting friends but otherwise we would have done as we heatd other guests saying the foid was good.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and we really enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Sep 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in May 2023

10/10 Excellent

murali

Liked: Staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Blanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and a great hotel

Great location and a neat, tidy hotel. Comfortable rooms and very nice reception staff. Thank you!
Stayed 1 night in Sep 2023

8/10 Good

Valerie

Liked: Cleanliness, staff & service
Clean and convenient accommodation with very basic amenities.
Stayed 6 nights in Sep 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall
Stayed 3 nights in Aug 2023

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value Hotel

Was able to book at very good price, rooms were good and very clean. Perfect location. Yes I would stay again
Stayed 4 nights in Aug 2023

8/10 Good

Michal

Liked: Staff & service, property conditions & facilities

We spent there 3 nights.

We spent there 3 nights. The hotel has an excellent position i.e., only a couple of meters from the Pier Head and the Docks. The room was spacious with a clean bathroom. The only complaint we had was with not very clean towels we had been given which they immediately changed after our notification.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this hotel was a central location to everything that i wanted to do while i was on my visit. Staff were amazing rooms were fantastic bonus of having adjoining doors between rooms with my sisters so were able to all conversate and get dressed for night out without having to leave room to go to another. Will definetly use this hotel on my next visit in july.
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will go back definitely.

The location was perfect and staff were polite and pleasant. Room was clean and everything required was there.
Stayed 1 night in Aug 2022

10/10 Excellent

Kenneth

Liked: Staff & service, amenities, property conditions & facilities
Front desk person was friendly and helpful.
Stayed 1 night in Sep 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel in an ideal location. The room was clean and the bed was nice and comfy. One of the lifts was out of order, otherwise no issues. We would definitely recommend this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . And right next door to James street station . Literally 10 mins walk to Albert docks and the shopping centre . Staff were lovely and very helpful would reccomend highly . It’s where I will stay again next time I visit Liverpool
Stayed 1 night in Nov 2023

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value Hotel

Good Hotel, friendly reception staff. Our room was a good size and very clean. Kettle, milk, tea, coffee and sugar in the room. Brilliant location.
Stayed 3 nights in Oct 2022

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

We came to Liverpool for my husbands birthday. The room was lovely and spacious a nice big bed and very comfy. The hotel was very clean throughout and the staff very friendly and helpfull. Location was perfect only 5mins walk to nightlife, shops and docs, 10mins walk from station. I would definitely recommend this hotel and hope to stay again
Stayed 2 nights in Oct 2022

8/10 Good

Rachel

It was very close to all the areas I wanted to visit which was good. The facilities were a bit worn and there were no options for extra pillows so it wasn’t very comfortable but it was clean.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer break

We stayed 4 nights and a very comfortable stay too. Staff very friendly & helpful even house maintenance guys were too. Easy to get to places too. We asked for a quiet room and must say it was great. Defo will be back again soon.
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times now, excellent again, only let down was one lift not working again through out our stay but all in all, Excellent
Stayed 3 nights in Oct 2023

6/10 Okay

Simon

Decent enough location wise. Pretty average regarding everything else
Stayed 3 nights in Jul 2023