실내 수영장

인터컨티넨탈 류블라냐, IHG 호텔 여행 후기

5 out of 5
인터컨티넨탈 류블라냐, IHG 호텔
Slovenska Cesta 59, Ljubljana

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 462개 이용 후기 중 344개" "
평점 8 - 좋아요. 462개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 462개 이용 후기 중 13개" "
평점 4 - 별로예요. 462개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 462개 이용 후기 중 4개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

Jang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
식당: 조식이 훌륭합니다 외부시설: 스파와 수영장이 깔끔하게 잘 관리되고 있구요 룸 컨디션: 10층이었는데 욕실에 수압이 약하네요 미니바에 자물쇠를 채워두는 건 너무 인색한 것 같습니다 주차: 번화가도 아닌데 너무 비싸요 무료 발렛 서비스해주셨지만 출차시에 차가 더워서 야외주차했던건지 모르겠습니다
2022년 8월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2022년 8월 15일
Dear Valued Guest, Greetings from InterContinental Ljubljana! Thank you so much for your review of our hotel! A positive guest experience is something our staff takes great pride in so we value your feedback. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards,

10/10 - 훌륭해요

Eulsun

2022년 7월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2022년 7월 23일
Dear Valued Guest, Greetings from InterContinental Ljubljana! Thank you so much for your great of our hotel! A positive guest experience is something our staff takes great pride in so we value your feedback. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards,

10/10 - 훌륭해요

CHANG JIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the best team in slovenia. they are very professional and freindy
2022년 2월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2022년 4월 18일
Dear Valued Guest, Greetings from InterContinental Ljubljana! Thank you so much for your great review of our hotel! We are pleased to hear that you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in so we value your feedback. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
루블라냐 최고의 호텔.
루블라냐에 간다면 인터콘티넨탈을 가야 합니다. 다른 호텔은 갈 필요가 없습니다. 시설도 최신이고 서비스도 좋고. 수영장도 좋고. 조식도 정말 좋아요. 탑층의 바도 정말 좋습니다.
2021년 11월에 1박 숙박함
답변 제공: Nikola 님, 2021년 12월 21일
Dear Valued Guest, Greetings from InterContinental Ljubljana! Thank you so much for your review of our hotel! A positive guest experience is something our staff takes great pride in so we value your feedback. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, Guest Relations Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
우선 위치가 너무 좋았고 (상점가 , 류불라냐 성, 시장 강가 등 주요 지역을 모두 걸어 갈 수 있고 바로 옆에 편의점이 있어서 편합니다) 직원들이 모두 편안한 웃음을 지으며 적극적으로 편의를 제공합니다. Excellent location, you can accede every tourism site on foot and a convenient shop is also at hand. All staffs have wonderful smiles!
2019년 5월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2019년 6월 1일
Dear valued guest, It brings us great joy to hear that you enjoyed your stay with us, and especially that the attentive service of our staff was a key factor in your satisfaction! We are also happy to learn that you have appreciated the central location of our hotel. We sincerely to welcome you back again! Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
People were so nice and kind.
2018년 12월에 1박 숙박함
답변 제공: Guest relations team 님, 2019년 5월 15일
Dear valued guest, thank you for taking your time to write your valuable feedback! We are delighted to know that you enjoyed your stay with us and that the attentive service of our staff was the key element in your satisfaction! We sincerely hope to welcome you back soon! Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
전반적으로 종업원이 친절하나 얼굴수건을 발수건과 혼돈하는 종업원이 있음. 주차비는 비싸다고 느껴짐.
2019년 5월에 6박 숙박함
답변 제공: Guest Relations Team 님, 2019년 5월 25일
Dear valued guest, Greetings from InterContinental Ljubljana! Thank you for taking your time to write valuable feedback about your stay with us. We are delighted to learn that you have felt appreciated by the service provided by our staff. Thank you also for sharing your comment regarding the towels. It is feedback such as yours that helps us improve our service for the future. We hope to welcome you back to our hotel! Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2019년 4월 30일
Dear Mr. HeuiJung, Greetings from InterContinental Ljubljana! Thank you for your feedback! We hope to welcome you back soon!

10/10 - 훌륭해요

EUN HYE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good to stay
솔직히 엄청 호화로운 규모의 호텔은 아니었어요. 처음 도착하자마자 응? 이게 인터콘티넨탈이라고? 생각했었는데... 체크인 하고 방 도착하자마자... 정말 좋았습니다. 뷰는 솔직히 별로였지만 호텔 서비스 및 룸 컨디션이 정말 가격대비 매우 훌륭합니다. 그리고 룸 서비스로 먹었던 스파게티도 너무 저렴했어요. (9유로 정도로 기억) 류블랴나로 돌아온 날 다른 호텔 묵었는데 인터콘티넨탈이 그립더라구요. 추천합니다!
2019년 1월에 1박 숙박함
답변 제공: Meta Walland (Guest Relations Team) 님, 2019년 3월 3일
Dear Valued Guest, thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We are very glad to hear that you enjoyed the ambiance of our hotel and our facilities, but most importantly that you have felt appreciated with the attentive service of our team. We hope to have the pleasure of welcoming you back to our hotel very soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ridiculous experience
Booked a junior suite. Arrived at 3:30PM. My room was not ready. Almost 5PM was the time I could get in to my room after waited for more than an hour. When first I got in to my room found a woman hair, dust on the table and cofee cup was not clean either. Bed turn down service was not provided during my 2 night stay. Ridiculous for a 5 star hotel, the only 5 star hotel in Ljubljana.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Myhanh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is walkable to shopping, old town, and central train station. There are convenient store and grocery near by. The breakfast options were great and the room was comfortable. There are 3 minor feedback: (i) the pillows are way too soft (should have 1 or 2 mid - firm pillows), (ii) there’s only one option to turn on/off lights (should have different switches for certain areas), (iii) the rooftop bar is lovely but the plants are blocking the view of the beautiful city / old town (unless you’re standing close to the windows). Overall, it was a great stay and I would come back. Highly recommended.
2024년 5월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2024년 5월 16일
Dear Ms/Mr. Myhan, Thank you for your detailed review! We're thrilled to hear that you enjoyed your stay and found our hotel conveniently located near shopping, old town, and the central train station. We're also glad to hear that you appreciated the nearby convenience stores and grocery options, as well as the variety offered at breakfast.Regarding your feedback, we appreciate your insights on how we can improve. We'll certainly take note of your suggestions about the pillows, lighting options, and the rooftop bar's plant arrangement. Your comfort and satisfaction are our top priorities, so we'll strive to address these areas to enhance your experience in the future.We're delighted that despite these minor points, you still had a great stay and would consider returning. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Best Regards, Guest Relations Team

10/10 - 훌륭해요

Dalton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely Outstanding is all i can say about our stay here, a great view from our room on the 15th floor, modern and had everything we could have needed. Amazing Breakfast, the best ive had in any hotel to be honest, all topped off with a fantastic team of staff. We will definitely be back! Thankyou!
2024년 4월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2024년 5월 5일
Dear [Guest's Name],Thank you for sharing your experience with us! We're thrilled to hear that your stay was absolutely outstanding. It's wonderful that you enjoyed the great view from your room on the 15th floor and found it modern and well-equipped.We're delighted that you found our breakfast amazing and even consider it the best you've had in any hotel – what a compliment! Our team takes great pride in providing exceptional service, and we're thrilled to hear that they made a positive impression on you.Thank you for choosing to stay with us, and we're ecstatic to hear that you'll be back! We can't wait to welcome you for another wonderful experience.Warm regards,

8/10 - 좋아요

wilfred

2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Omerlys

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente atención
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 29일
Dear Omerlys,Thank you for your kind words! We're delighted to hear that you appreciated the attention you received during your experience with us. Providing excellent service is something we strive for every day, and your feedback is greatly encouraging. We look forward to welcoming you back soon!Kind regards,InterContinentla Team

10/10 - 훌륭해요

Joseph

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff and very nice hotel
2024년 4월에 7박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 20일
Dear Mr. Joseph, We are thrilled to hear that you had such a positive experience during your stay with us! Our team works hard to ensure that all our guests feel welcome and well taken care of, so it's wonderful to hear that you found our staff excellent.We're also pleased that you enjoyed our hotel. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards, Guest Relations Team

10/10 - 훌륭해요

Gerardo 님, London

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, the design and quality of the hotel is 5 stars!
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 12일
Dear Mr. Gerardo, Thank you for your fantastic feedback!We're thrilled to hear that you enjoyed our hotel's design and quality. Your satisfaction is our top priority, and we're glad to have met your expectations.We look forward to welcoming you back for another exceptional stay in the future!Best Regards, Guest Relations Team

10/10 - 훌륭해요

stephanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. The spa & gym areas were great with a nice view of the city, good breakfast and very friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 12일
Dear Ms Stephanie, Thank you for your positive feedback!We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service, and it's rewarding to know that we succeeded in making your experience memorable. We're glad you appreciated our spa, gym, and picturesque city view.We hope to have the pleasure of welcoming you back soon for another fantastic stay!Best regards, Guest Relations Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 26일
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon.Regards,

2/10 - 너무 별로예요

Elvis

2024년 2월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 26일
Dear Valued Guest,Greetings from InterContinental Ljubljana!Thank you for the time invested in writing your feedback after staying with us.Please kindly note that our professional team aims for nothing but perfection, and our guest satisfaction is the most important for us.Should you think that the mentioned situation seemed to have happened, we apologize in the name of the whole team.Best regards,

10/10 - 훌륭해요

Kristof

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 24일
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon.Regards,

10/10 - 훌륭해요

Elvis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
amazing place clean and great service 🤗
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 19일
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,

10/10 - 훌륭해요

Maria Livia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent attention to details. Everything from the room, the view from our 14th floor, the breakfast to the staff were top quality. The spa area with pool and jacuzzi has a gorgeous view of the castle and is open 6:30am to 11:00pm. I'd definitely stay here again!
2024년 1월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2024년 1월 17일
Dear Mrs. Livia Maria, Thank you for your thoughtful review!We are delighted to hear that you had an excellent experience during your stay. It's fantastic to know that our attention to detail, from the well-appointed room to the breathtaking view from the 14th floor, contributed to your overall satisfaction. We take pride in providing a top-quality breakfast and maintaining a high standard of service from our staff.We're pleased to learn that you enjoyed our spa area with the pool and jacuzzi, especially with its gorgeous view of the castle. The extended operating hours from 6:30 am to 10:00 pm are designed to accommodate various schedules and provide our guests with flexibility.It's heartening to know that you would choose to stay with us again. We look forward to welcoming you back and providing another exceptional experience during your future visits. If there's anything specific you'd like to share or if you have any preferences for your next stay, please feel free to let us know. Thank you for choosing our hotel, and we appreciate your positive feedback!Guest Relations Team Hotel InterContinental Ljubljana

10/10 - 훌륭해요

Martina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel ist gut gelegen und modern. Das Frühstücksbuffet war toll. Von der Atmosphäre (oder dem Flair) der Stadt ist allerdings nichts zu spüren.
2023년 12월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 1월 11일
Dear Ms. Martina, Thank you for sharing your feedback!We're pleased to hear that you found our hotel well-located and modern and that you enjoyed the breakfast buffet.We appreciate your observation about the atmosphere of the city and will certainly take it into consideration as we strive to enhance the overall guest experience.We hope to welcome you back in the future and provide an even more immersive stay that captures the essence of the city. If you have any specific suggestions, please feel free to share them with us.Best regards, Guest Relations Team

10/10 - 훌륭해요

Serge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Établissement excellent , les chambres sont très grandes et très claires , le personnel toujours très gentil Se situe dans un quartier un peu excentré , mais près de la gare train et bus , il faut 10/15 mn pour aller dans le centre historique à pied Exceptionnel sejour
2024년 1월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 19일
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,

10/10 - 훌륭해요

ILAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Slovenia
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 1월 1일
Dear Valued Guest, Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards,

10/10 - 훌륭해요

Niccolò

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel meraviglioso in posizione strategica. Camere pulitissime e spaziose. Ma la vera differenza la fa lo staff sempre gentile, presente, premuroso e molto preparato che ti mette subito a tuo agio. Cibo e colazione di altissimo livello. Particolare menzione di assoluta gentilezza che dovrebbe essere sempre premiata va ai ragazzi del Car Valet dell albergo in particolare modo a Niča ( spero di averlo scritto giusto). Grazie infinite!
2023년 12월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 1월 1일
Dear Niccolo,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you found our hotel to be marvelous and strategically located. Your compliments about our clean and spacious rooms, as well as our high-level service, mean a lot to us.We are particularly delighted that our staff made a positive impact on your experience. Providing excellent service and creating a welcoming atmosphere for our guests is our top priority, and it's heartening to know that our team, including Niča from the Car Valet, exceeded your expectations.We will make sure to pass along your special mention to Niča, and we are confident that he will be delighted to hear about your appreciation. It's gestures like yours that motivate us to continuously strive for excellence in our service.We truly appreciate your kind words about the quality of our food and breakfast. Your satisfaction is our greatest reward, and we are grateful for the opportunity to have been a part of making your stay enjoyable.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional experience in the future.Warm regards,

10/10 - 훌륭해요

Wytia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 12월 31일
Dear Mr./Mrs. Wytia, Greetings from InterContinental Ljubljana!Thank you kindly for your 10-star review!We hope to have the pleasure of welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Yuanyuan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel for families!!! Super clean.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 12월 26일
Dear Mr. Yuanyuan, Thank you for your wonderful review! We're thrilled to hear that you found our hotel to be lovely, especially for families. Maintaining cleanliness is a top priority for us, and we're delighted that you noticed our efforts in ensuring a super clean environment.We strive to create a welcoming and comfortable atmosphere for our guests, especially families, and it's heartening to know that we've met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more about your experience.We appreciate your feedback and look forward to welcoming you and your family back for another enjoyable stay!Best regards, Maja Guest Relations Team

10/10 - 훌륭해요

Iana

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect and the staff was so accommodating and friendly. The food here was also impressive.
답변 제공: Guest Relations Team 님, 2024년 2월 19일
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,

10/10 - 훌륭해요

Christopher Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2023년 12월 6일
Dear Mr. Christopher Steven,Greetings from InterContinental Ljubljana!Thank you kindly for your 5-star review. We truly hope to have the pleasure of welcoming you back in our hotel in the future.Sincerely,

10/10 - 훌륭해요

Klaus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 12월 6일
Dear Mr. Klaus, Greetings from InterContinental Ljubljana!Thank you kindly for your 5-star review. We truly hope to have the pleasure of welcoming you back in our hotel in the future.Sincerely,

10/10 - 훌륭해요

r

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with a restaurant that has a fantastic view of the city.
2023년 9월에 2박 숙박함
답변 제공: Lenka 님, 2023년 11월 5일
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,Guest Relations TeamHotel InterContinental Ljubljana

10/10 - 훌륭해요

Albert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, Clean Hotel. Great value. Front desk staff was all excellent. Lenka went above and beyond by helping us arrange a rental car and explaining the local map. Excellent service. Valet men were always friendly. Walk to the old town center was easy. Used the car rental to visit Lake Bled (don’t miss it). Predjama Castle and Postojna Cave. Beautiful country. Hotel rooms were gorgeous, room cleaning was prompt. Highly recommend.
2023년 10월에 3박 숙박함
답변 제공: Tia 님, 2023년 11월 2일
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,Guest Relations TeamHotel InterContinental Ljubljana

10/10 - 훌륭해요

Lovrenc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 31일
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon.Regards,

10/10 - 훌륭해요

Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 31일
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon.Regards,

10/10 - 훌륭해요

Claire

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were incredibly kind and attentive. Would definitely recommend this property. Check out the rooftop!
2023년 10월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 30일
Dear Mrs. Claire, Greetings from InterContinental Ljubljana!Thank you so much for sharing your experience with us! We're delighted to hear that you found our staff to be incredibly kind and attentive. Providing exceptional service is one of our top priorities, and it's always rewarding to receive such positive feedback.We're thrilled that you enjoyed the rooftop area as well. It's a great place to relax and take in some beautiful views, and we're pleased to know you had a chance to experience it.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to our property in the future. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!

10/10 - 훌륭해요

Arto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Lenka 님, 2023년 10월 6일
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

4/10 - 별로예요

Adam

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was not clean
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 8일
Dear Valued Guest,Greetings from InterContinental Ljubljana!Thank you for the time invested in writing your feedback after staying with us.Please kindly note that our professional team aims for nothing but perfection, and our guest satisfaction is the most important for us.Should you think that the mentioned situation seems to have happened, we apologize in the name of the whole team.Best regards,

10/10 - 훌륭해요

HART

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We traveled for 3 weeks. This was the best hotel we stayed in on our trip, out of about 7 or 8 places.
2023년 9월에 1박 숙박함
답변 제공: Lenka 님, 2023년 9월 18일
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 - 훌륭해요

Susan 님, Pocatello

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view, clean and quiet, excellent restaurant.
2023년 9월에 1박 숙박함
답변 제공: Lenka 님, 2023년 9월 18일
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us this much!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,LenkaGuest Relations Team

10/10 - 훌륭해요

Mr R

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in a great location. The staff were brilliant and the breakfast was outstanding. I would recommend this hotel to anyone who wants great service. We would go back there anytime.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 9일
Dear Valued Guest,Greetings from InterContinental Ljubljana!Thank you for the time invested in writing your valuable feedback after staying with us.It brings us great joy to hear that you enjoyed your stay with us this much, and especially that the attentive service of our staff was a key factor in your satisfaction!Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!

10/10 - 훌륭해요

Kiran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dry good Knowledgeable staff Very clean
2023년 8월에 7박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 7일
Dear valued guest,We greatly appreciate your feedback regarding your recent experience at our establishment.It's truly gratifying to hear that you found our staff to be knowledgeable and that you were pleased with the level of cleanliness during your stay. Providing excellent service and maintaining a clean environment are priorities for us, and your acknowledgment of these aspects is very rewarding.Should you have any more feedback or specific details to share, please do not hesitate to reach out. We hope to have the pleasure of welcoming you back in the future for another enjoyable visit.Warm regards,

10/10 - 훌륭해요

Elena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great modern hotel with very professional stuff
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 2일
Dear Valued Guest,Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us.We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon.Regards,

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel within easy walking distance of old Ljubljana. Very nice and helpful staff. Beautiful views of the city and surroundings from the hotel and the rooftop restaurant, B’s Restaurant. B’s Restaurant has amazing food, including the best lamb dish I have ever had called “YOUNG” and some great local wines.
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 7일
Dear valued guest,Thank you for taking the time to share your thoughts on your recent stay. We're thrilled to hear that you had such a positive experience at our hotel.It's wonderful to know that you found our location convenient for exploring old Ljubljana and that our staff were attentive and helpful throughout your stay.The beautiful views of the city and surroundings, both from the hotel and our rooftop restaurant, B's Restaurant, are indeed a highlight of our property. We're delighted that you enjoyed the culinary experience, particularly the "YOUNG" lamb dish and the selection of local wines.Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back in the future. If you have any more details or insights to share, please feel free to do so.Warm regards,

10/10 - 훌륭해요

Aaron 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at the Intercontinental in Ljubliana. It's especially convenient if you are arriving or departing via train as it is right across from the station. The amenities are great (pool, gym) and the breakfast is wonderful. The only issue we had is the air conditioning didn't work great in our room (802) otherwise a fantastic stay.
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 28일
Dear Valued Guest, Many thanks for your note. Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity of welcoming you back to InterContinental Ljubljana soon. Regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Great rooms and Gym. Good location. Good breakfast. Cleanliness needs to improve considering that pets are allowed.
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 28일
Dear Valued Guest, Many thanks for your note. Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards,

10/10 - 훌륭해요

Lee

2023년 8월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 28일
Dear Valued Guest, Many thanks for your note. Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards,

10/10 - 훌륭해요

Alexandre

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slovenie
Excellente - gros point noire sur la propreté des chambres - a 16h00 la dame de propreté n’était toujours pas passé faire la chambre - et une fois passé après ma solicitation je retrouve un cheveux sur les serviettes… Hormis ce point - je recommande
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 7일
Dear valued guest,We sincerely appreciate your feedback and the time you've taken to share your experience with us. It's heartening to know that you found your stay to be excellent overall.However, we deeply regret the cleanliness issue you encountered, including the delay in room cleaning and the presence of a hair on the towels. Please accept our apologies for this oversight. We take your feedback seriously and will work diligently to address these concerns with our housekeeping team to ensure such incidents are avoided in the future.Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back for an improved and flawless stay. Your valuable feedback helps us enhance our services, and we look forward to exceeding your expectations during your next visit.Warm regards,

8/10 - 좋아요

Valentino

2023년 8월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 28일
Dear Valued Guest, Many thanks for your note. Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards,