"For starters, when attempting to enter our room, the key didn't work and an individual opened the door from inside the room. Quite a surprise for both of us as were given the wrong room number. We were given the correct room number from the front desk and as we were heading towards the elevators, a cockroach ran past us on the floor. We were staying at the hotel only to catch an early flight the next morning so we weren't able to use any of the amenities or try the breakfast. In all honesty, we probably won't return to this hotel due to the poor experience."
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