Lower East Side, New York hotel rooms at the Starwood Capital

"The bathroom ceiling leak damage partial plaster on the ceiling"

"Nice "

"Great "

"The front desk guy was amazing "

"Very nice, subway in the hotel so its easy and convenient. Also has a free shuttle train to Times Square."

"I truly had a wonderful time up until i left. I asked gentleman who handled the cars and taxis and asked if he was able to get me transportation as i needed to travel to upstate NY to see a very elederly family member and after then needed to go to LGA for a flight from there. I specified that i already had a car taxi available but i was looking for a safe option as well as one that would be less expensive. He called someone and said the driver would charge $350. I declined but then called him back from my room and said ok $350. To make it short at the end of the ride to the airport the driver had me pay $810.00. I said the agent Rob said it was $350.00 and he insisted that was not the case. I couldn't agrue because i knew i had been taken advantage of by him and Rob. Fortunately i had funds on my credit card and i paid and left to get to my plane. That will be my last trip using the Hard Rock Hotel. "

"Good spot. "

"Very well experience highly recommended"

"I had a great experience staff was very nice and helpful, only thing is upgrade the clocks in room with the Bluetooth speaker, in my room it didn’t work but no issues I made it work!! Will book again "