실내 수영장, 야외 수영장, 일광욕 의자
예약 가능 여부 확인

에픽 사나 루안다 호텔 여행 후기

5 out of 5
에픽 사나 루안다 호텔
Rua Da Missão, Luanda

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 62개 이용 후기 중 31개" "
평점 8 - 좋아요. 62개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 62개 이용 후기 중 9개" "
평점 4 - 별로예요. 62개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 62개 이용 후기 중 0개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Delma 님, Inglewood

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic Staff. Great Breakfast options
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Juan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent team and service
2024년 1월에 3박 숙박함
답변 제공: Alexandra Sousa 님, 2024년 1월 20일
Dear Mr. Juan,Thank you for sharing your experience!We are delighted to hear that you have enjoyed your stay and our team and service.We always strive to provide our Guests with the most enjoyable experience and fell happy when we succeed to deliver.We hope to have you with us again in a near future.Thank you for your preference.With warmest regards,Alexandra SousaReservations DepartmentEPIC SANA Luanda Hotel

10/10 - 훌륭해요

Guillaume

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Rhoma 님, 73 Skilpad Road

좋아요: 청결 상태
Excellent
2023년 7월에 3박 숙박함
답변 제공: Rhoma 님, 2023년 8월 1일
Dear Rhoma, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

10/10 - 훌륭해요

P

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel only one minor niggle
Nice hotel, good food and service throughout. Enjoyed the food at the pool bar and Italian restaurant as well as continental breakfast. The only let down was internet didn’t work on my floor but did for others a few floors below (I was on 14) and when I asked they just said it should work but it wasn’t even showing!
2023년 7월에 4박 숙박함
답변 제공: P 님, 2023년 8월 1일
Dear P. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. We note your satisfaction with our Restaurants, Bed and Breakfast and team. Excellency is what Hotel Epic Sana Luanda always strives for, to ensure our clients satisfaction. We are greatly pleased when we are able to respond in due manner. We hope to have the opportunity to provide you with more excellent stays. May Hotel Epic Sana Luanda continue to be your very first option every time you return to Luanda so we may continue to ensure you with consistent services. See you soon.

10/10 - 훌륭해요

TATSUNARI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smooth check in and check out.
2023년 7월에 1박 숙박함
답변 제공: Tatsunari 님, 2023년 8월 1일
Dear Tatsunari, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

10/10 - 훌륭해요

Eric

2023년 5월에 4박 숙박함
답변 제공: Eric 님, 2023년 8월 1일
Dear Eric, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

10/10 - 훌륭해요

Julian

2023년 4월에 4박 숙박함
답변 제공: Julian 님, 2023년 8월 1일
Dear Julian, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

8/10 - 좋아요

Ammar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good
2021년 9월에 3박 숙박함
답변 제공: Ammar 님, 2023년 8월 1일
Dear Ammar, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
really good and fantastic
2021년 7월에 4박 숙박함
답변 제공: Guest 님, 2023년 8월 1일
Dear Guest, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards.

8/10 - 좋아요

Ibrahim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best in Angola
Nice hotel, friendly staff and quality restaurants. Need to work on WIFI coverage in rooms
2021년 6월에 7박 숙박함
답변 제공: Ibrahim 님, 2023년 8월 1일
Dear Ibrahim. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. We note your satisfaction with our Restaurants, Bed and Breakfast and team. Excellency is what Hotel Epic Sana Luanda always strives for, to ensure our clients satisfaction. We are greatly pleased when we are able to respond in due manner. We hope to have the opportunity to provide you with more excellent stays. May Hotel Epic Sana Luanda continue to be your very first option every time you return to Luanda so we may continue to ensure you with consistent services. See you soon.

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good , tốt
2021년 6월에 1박 숙박함
답변 제공: Anonymous 님, 2023년 8월 1일
Dear Guest, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

10/10 - 훌륭해요

bulent

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: Bulent 님, 2023년 8월 1일
Dear Bulent, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

10/10 - 훌륭해요

Osvaldo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함
답변 제공: Osvaldo 님, 2023년 8월 1일
Dear Osvaldo, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

10/10 - 훌륭해요

REED

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in the City
All staff were lovely and friendly and very welcoming and ensured my stay was enjoyed. The rooms are very nice and comfortable and the Breakfast was very satisfying along with the team who were always looking out for you and helping out where necessary. Decent WIFI and a good clean hotel which I reckon is the best within the city.
2020년 2월에 4박 숙박함
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. We note your satisfaction with our Restaurants, Bed and Breakfast and team. Excellency is what Hotel Epic Sana Luanda always strives for, to ensure our clients satisfaction. We are greatly pleased when we are able to respond in due manner. We hope to have the opportunity to provide you with more excellent stays. May Hotel Epic Sana Luanda continue to be your very first option every time you return to Luanda so we may continue to ensure you with consistent services. See you soon.

10/10 - 훌륭해요

Diederick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful as always!!
Always an excellent stay. Wonderful hotel with exceptional staff
2019년 8월에 4박 숙박함
답변 제공: Diederick 님, 2020년 2월 21일
Dear Guest, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the servisse of our staff. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

10/10 - 훌륭해요

Douglas 님, Windhoek, Namibia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent food, Hospitable staff , ambient environment.
2020년 2월에 2박 숙박함
답변 제공: Douglas 님, 2020년 2월 21일
Dear Guest, We thank you for your review about your recent stay at EPIC SANA Luanda. Our team is happy to know that you have appreciated the quality of restaurantes. Your compliments have been shared with the entire team. It was a pleasure to have you as our guest and we sincerely hope to welcome you back again in the not too distant future. Best regards,

6/10 - 괜찮아요

Erwin 님, Frankfurter

단체 여행
좋아요: 직원 및 서비스
Wohl das beste Hotel in Luanda, aber sehr hohe Preise bei dürftiger Ausstattung Schlechter Erhaltungszustand der Raumausstattung (Dusche, Teppichböden); dürftige Annehmlichkeiten (z.B. nur ein Satz Handtücher bei Doppelzimmer mit Doppelbelegung).
2019년 11월에 1박 숙박함
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. Excellency is what Hotel Epic Sana Luanda always strives for, to ensure our clients satisfaction. We are greatly pleased when we are able to respond in due manner. See you soon.

10/10 - 훌륭해요

Phillipe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent overall. Italian restaurant a bit pricey but very good in quality.
2019년 11월에 1박 숙박함
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. We note your satisfaction with our services and Italian Restaurant Vitrúvio. Excellency is what Hotel Epic Sana Luanda always strives for, to ensure our clients satisfaction. We are greatly pleased when we are able to respond in due manner. We hope to have the opportunity to provide you with more excellent service. See you soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another wonderful stay!
Everything was excellent as per usual!
2019년 9월에 4박 숙박함
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. We note your satisfaction with our overall services. Excellency is what Hotel Epic Sana Luanda always strives for, to ensure our clients satisfaction. We are greatly pleased when we are able to respond in due manner. We hope to have the opportunity to provide you with more excellent stays. May Hotel Epic Sana Luanda continue to be your very first option every time you return to Luanda so we may continue to ensure you with consistent services. See you soon

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really friendly and professional staff, will always stay here in Luanda
2019년 7월에 2박 숙박함
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. We note your satisfaction with our staff. Our entire staff focuses its efforts on providing services of excellencey. We are greatly pleased when we are able to respond in due manner. We hope to have the opportunity to provide you with more excellent stays. May Hotel Epic Sana Luanda continue to be your very first option every time you return to Luanda so we may continue to ensure you with consistent services. See you soon

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 1박 숙박함
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. See you soon

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff as ever at this hotel, would always stay here when travelling to Luanda.
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

mourad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Excellent as always
2019년 7월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. See you soon.

8/10 - 좋아요

STella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good I think it has to be the best in Luanda
2019년 5월에 7박 숙박함

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스, 객실의 편안함
$15 for a liter of water?
Food and drink rates are ridiculously expensive. They have a captive audience I guess. The hotel is very nice, the pools are very nice, but $15 for a liter of water?!?
2019년 3월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 2월에 1박 숙박함
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. See you soon.

4/10 - 별로예요

luc

좋아요: 청결 상태, 직원 및 서비스
Surprises during the stay at Epic Sana, Luanda
I took advantage of the Hotel Driver presence at the airport to reach the Hotel, but he did not tell me that the cost was 165 US$ for the 10mn / 8km ride... Then during the stay they tried to poison us with rotten food... Besides that, the room is normal, clean and the staff is nice.
2019년 1월에 6박 숙박함

6/10 - 괜찮아요

mourad

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 7박 숙박함

6/10 - 괜찮아요

Lawrence 님, New York

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The Front Desk staff were consistently helpful and professional. They are to be commended The doormen were consistently rude and unhelpful. I stayed at this hotel on two separate occasions in the past 8 days, and the doorman didn’t offer to help me with my very heavy luggage. In addition, they kept asking my driver to remove the vehicle before he was finished helping me unload the luggage. I only ate at the restaurant once, and the staff didn’t render the level of service you would expect to match the extremely high prices.
2018년 7월에 1박 숙박함
답변 제공: Miguel Afonso dos Santos General Manager EPIC SANA 님, 2018년 8월 9일
Dear Guest, We appreciate your comments, as we value every guest feedback in order to improve our overall performance. We regret to read that we didn’t fulfil your expectations regarding the doormen. We are doing our outmost best to analyse the situation carefully in order to try to understand where we failed and correct the situations. Although you didn’t have the best experience during this stay, we would like to have the opportunity to welcome you back at the EPIC SANA Luanda Hotel in order to offer you, this time, the best service you deserve. Once again we apologize for any inconvenience caused, Yours sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for a business visit!
Wonderful!!

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ms

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ms
The staff need to be English trained

8/10 - 좋아요

mourad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 7박 숙박함
답변 제공: Stephanie Cardoso 님, 2018년 1월 4일
Dear Guest, Thank you very much for your time and availability to share your experience at the EPIC SANA Luanda Hotel. Your feedback is a treat for the whole team and we are already looking forward to the pleasure of welcoming you back to EPIC SANA Luanda. We remaining at your entire disposal. Stephanie Cardoso Guest Relations EPIC SANA Luanda Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for business
Good for business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in centre of Luanda
This is rated as a 5 star hotel. Not sure if it rates this highly but it is certainly a good 4 star hotel even with European and North American standards. Very pricey but so is all of Luanda.
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your time and availability to share your comments and experience at EPIC SANA Luanda Hotel. See you soon.

10/10 - 훌륭해요

Judyanna 님, 香港

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
很多好的商務酒店
是當地最樁棒的酒店，酒店內有多家食店提供很不錯的食物。早餐提供各種各樣食物，超級棒

6/10 - 괜찮아요

Tomas

4/10 - 별로예요

Sigmund 님, Bryne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Bad reception
Bad reception. Earlier check-in impossible. They couldn't find my reservation. Restaurant extreemly expensive. 8$ for a small water. 17$ for on glass of juice!

10/10 - 훌륭해요

walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
epic sana luanda
would be nice if it a smoke free bar.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Epic Sana, Probably look for alternative
It is a modern business hotel in the heart of Luanda. It is not really a 5 star hotel ss the staff lacks basic training, but with some patience it works. The are unable to assist you with taxi to airport and ither needs outside the basic hotel routines. It is very very expensive, but that is Luanda. Overall a good experience, but it costs.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at Luanda
Comfortable and nice stay. According to other African hotels: I can say that Epic Sana is wonderful. But it is not like an 4 - 5 star hotel in Europa. Luanda is a risky city. Because of that hotel location is very important. The location of Epic Sana is very safe. Highly recommended.
답변 제공: Miguel Afonso dos Santos Director Geral EPIC SANA 님, 2020년 7월 10일
Dear Guest. Thank you for choosing EPIC SANA Luanda Hotel. We appreciate your comments on your experience at EPIC SANA Luanda Hotel. Excellency is what Hotel Epic Sana Luanda always strives for, to ensure our clients satisfaction. We hope to have you at our Hotel to provide you with more excellent service in the near future. See you soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visite affaire
Hôtel irreprochable mais très chers.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Alwin

10/10 - 훌륭해요

Emilio 님, Atlanta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I hád an excellent experience

8/10 - 좋아요

SSK 님, Dubai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel in Luanda
Very convenient hotel with many dining options. Bit expensive for the facilities it offers but very good compared to other hotels in Luanda. Will definitely go back here!