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Des Alpes Luzern

3.0 star property
Hotel with a restaurant, steps from Chapel Bridge

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Des Alpes Luzern

Interior
Lake view
Terrace/patio
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
The price is ₩333,252
₩360,060 total
includes taxes & fees
Oct 23 - Oct 24
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Room options

Available filters for rooms
Showing 3 of 24 rooms

Single Room, City View (7m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Single Room, Balcony, River View (14m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 15 sq m
  • River view
  • Sleeps 1
  • 1 Twin Bed

Double Room, City View (10m²)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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The price is ₩297,740
₩324,463 total
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About the neighborhood

Map
Furrengasse 3, Lucerne, 6004

What's nearby

  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 7 min walk
  • Lion Monument - 10 min walk
  • Chateau Guetsch - 20 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Geneva International Airport (GVA) - 155 min drive

Restaurants

  • ‪Tchibo Luzern - ‬2 min walk
  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Hirschenplatz - ‬2 min walk
  • ‪Rossini - ‬4 min walk

About this property

Des Alpes Luzern

Hotel located in Old Town Lucerne
Close to Chapel Bridge and KKL Lucerne, Des Alpes Luzern provides a terrace, shopping on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An elevator, a front-desk safe, and tour/ticket assistance
  • Luggage storage, free newspapers, and smoke-free premises
  • A computer station, a banquet hall, and multilingual staff
  • Guest reviews give top marks for the dining options, helpful staff, and location
Room features
All guestrooms at Des Alpes Luzern have amenities such as free WiFi, safes, and free newspapers.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Frequently asked questions

Is Des Alpes Luzern pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per day.

How much does it cost to stay at Des Alpes Luzern?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Des Alpes Luzern on Oct 23, 2024 start from ₩333,252, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Des Alpes Luzern?

Des Alpes Luzern doesn't offer parking.

What time is check-in at Des Alpes Luzern?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Des Alpes Luzern?

Check-out is at 11 AM.

Where is Des Alpes Luzern located?

Located in Old Town Lucerne, this hotel is steps from Saint Peters Church and Chapel Bridge. Rosengart Collection and Lucerne Town Hall are just steps away. Lucerne (QLJ-Lucerne Train Station) is 6 minutes by foot and Lucerne Station is 6 minutes.

Des Alpes Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 619 reviews" "
Rating 8 - Good. 175 out of 619 reviews" "
Rating 6 - Okay. 62 out of 619 reviews" "
Rating 4 - Poor. 17 out of 619 reviews" "
Rating 2 - Terrible. 11 out of 619 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mirtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great views, and very walkable area. Splurge and get the river view. No AC but they have fans
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Amenities
Only negative was the cleaning material left a peculiar odor. No air conditioning but a Dyson fan with open windows cleared the smell. Nice restaurant on site and location was amazing.
Stayed 4 nights in Sep 2024

2/10 Terrible

Marlene

Stayed 6 nights in Aug 2024

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rosanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small and no air conditioning. Shower very small. Fans were provided and a breeze at night but somewhat noisy if you leave it open. View was stunning. Staff was wonderful.
Stayed 2 nights in Aug 2024

6/10 Okay

William, Kawasaki City Asao-ku

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
As I was checking in, another guest was checking out. The receptionist asked him how he had liked the room. He said, "It was hot!" and clearly was angry. The receptionist made no reply. But, he was correct. No air conditioning and the room are hot. If you open the windows, there are no screens to keep out the bugs.
Stayed 1 night in Aug 2024

2/10 Terrible

mike

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Insulting the price for one night stay in this little outdated room. Totally not recommended. Overpriced.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel on the river overlooking Chapel Bridge. Breakfast is very good with many choices on the menu. The hotel provided vouchers of $18.50 per person that we used for breakfast. The restaurant is on the river level with outside dining option. Best to buy excursions (like boat trips on Lake Lucerne) directly at the pier. The hotel does have an up charge.
Stayed 2 nights in Aug 2024

8/10 Good

ANDRES, SAN PEDRO GARZA GARCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

PENELOPE

Traveled with family
Disliked: Property conditions & facilities
Hôtel was fine but NO air conditioning which I didn’t even think to ask. Was extremely hot and sweaty in the room. Nice thing was the vouchers for breakfast. Location was excellent. Rooms were small. And bathroom was tiny.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location to explore the city. No AC, but they do have fans. Our room had a great view!
Stayed 2 nights in Aug 2024

6/10 Okay

Cayla

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in the heart of the city and very walkable. The staff were friendly and helpful. The restaurant was delicious and the vouchers were generous enough to cover a hearty breakfast. But I would encourage anyone considering a stay to head others’ warnings about the hotel temperature. It is *unbearably* hot inside the rooms in the summer. While opening doors is possible, we found that rooms with a bridge view receive direct sunlight and were quite noisy at night. I wished I had booked elsewhere. That being said, I can see how staying here in other seasons would be a comfortable and convenient experience.
Stayed 3 nights in Jul 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love spending $300 to stay in a room that is 30 C or 88 degrees F with incredibly rude staff this is the place for you! Staff could not have been more rude - go find somewhere else to stay.
Stayed 3 nights in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a wonderful stay - only downside as a historic hotel, rooms did not have a/c and ours got the afternoon sun.
Stayed 2 nights in Jul 2024

6/10 Okay

John

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is amazing. If bringing a car, it can be very confusing so call ahead. Staff is very friendly and helpful. Room was almost intolerable from heat perspective. They have no air conditioning.
Stayed 1 night in Jul 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Tiny room with poor ventilation
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrik

Traveled with partner
Liked: Property conditions & facilities
All good
Stayed 2 nights in Jul 2024

8/10 Good

Arvin, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have ac and their fans were inadequate. We had the windows open and were up in the top floor so that helped and didn't get any mosquitoes.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room! The bed and pillows were wonderful and the bathroom was modern and everything was super clean. In case it makes a difference: the rooms are quite small as are most European hotel rooms, and there's no air conditioning. The room comes with an adjustable Dyson fan, which was perfect. The restaurant has great food, too,although if you choose to sit outside that's where all the smokers sit. There are many people in Europe who smoke and this may annoy American non-smoking travelers.The hotel's location can't be beat- right on the river, just a 2 minute walk to the train station. I will come back in the future!
Stayed 2 nights in Jul 2024

8/10 Good

Sharly

Traveled with partner
Liked: Cleanliness, staff & service
Fantastic location in the heart of the city. All the staff except the check out lady were super nice and helpful with directions and suggestions for our stay. We ate one dinner at the restaurant and it was fabulous, both food and service. My main complaint is that the bathroom definitely leaves something to be desired. Think cruise ship bathroom. So small my husband could barely turn around in the shower. There is also a lack of air conditioning if that’s important to you, but they did have a plug in fan. Other than that our stay was amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Restaurant on site is very good
Stayed 3 nights in Jun 2024

8/10 Good

pamela

Liked: Cleanliness, staff & service
2 nights stay! The hotel was walking distance to transportation. Restaurant downstairs was great and other restaurants around it in the middle of everything. only downside, it was hot they had one baby fan no AC.
Stayed 2 nights in Jun 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location in Luzern
Great location and service at front desk and restaurant. We didn’t find A/C in the room and it could be hot especially on a humid summer day.
Stayed 3 nights in Jun 2024